Reply from watchtown
[REPLY]
- Reviews (12)
-
- Tufon Mirakhorli
- 1 Review
Highly Recommended, an amazing company to deal with!!
Excellent company to deal with. After choosing my watch, I received it the next day. Can't get quicker than that. The watch itself had sold out in retail shops because of its popularity but this company not only had stock but was cheaper. 5* for a friendly, professional & efficient company for which I will certainly recommend.
Sharman
-
- Cherry Rose
- Stockholm, GB
- 1 Review
EXCELLENT
Again, I wasn't disappointed. Bought the watch last tuesday (feb 5), received it yesterday feb 8. I was amazed at how fast the international shipping was, because I was expecting it to arrive here in northern Europe by next week. The packaging was very good. And of course the watch was breathtaking, as the previous one. Both brand new watches, and the prices were cheaper than other online stores. I'm indeed very satisfied in choosing Watchtown. Thank you again!
- Jota
- Barcelona, ES
- 3 Reviews
Fast but terrible service, Avoid
I bought a watch and when it arrived, it was obvious it was not brand new and looked like an ex-display watch. Not only did I have to pay to return it, they charged me restock fees! I since bought the same watch from another site and you could tell straight away the difference. Avoid them at all costs!
- Mrs ZENTO
- 5 Reviews
Excellent service
Their prices are the cheapest I found online.
The delivery was A++++++++++ it tok onlt 2 days.
I can't fault this comany in any way.
Well done.
- S. S.
- 1 Review
Where is the bill for the watch???
Well, quick shipping, nice product, good price!
But ... where is the bill???
I wrote to the watchtown twice (no answer first time) and on 8th of June recieved a reply
"Hi
It will be with you before Monday.
Regards
[Name]"
Today is 20.6. and they still didn't send me the bill.
They give me no choice other than contact the tax authorities and ask them what's going on.
Reply from watchtown.co.uk
Sorry to hear about this issue.
Could you please email kerai@watchtown.co.uk with your invoice number and a phone number and we'll take a look at what's gone on.
Thanks,
Kerai
- Simone
- 1 Review
Great watch & Great service
Received really quickly. Bought as a special birthday gift for my mother and she loved it. Thanks.
- DR HINA REHMAN
- 1 Review
I REALLY SUPPORT BECAUSE THERE PROMPT SERVICES
I WOULD RECOMMEND THIS COMPANY TO ANY ONE WHO LIKE TO BYE A WATCHES ON NET.
-
- Sikander Khan
- London, GB
- 1 Review
Excellent service very fast delivery
This is indeed a beautiful watch which I received very quickly. What a bargain at this price - the quality is excellent. Extremely overjoyed at this purchase."
- Jonathan Khan
- 1 Review
There is a problem with the watch
When it was delivered it was cracked a little bit !
I hope you can sort it out
Reply from watchtown.co.uk
Please contact us to resolve the problem.
Regards
Kay
- Grace
- 2 Reviews
Bad waiting time and emailing experience
10 days after purchasing my watch I had not received either my watch or any communication regarding it. I emailed 3 times with no response. In the end I rang up their customer care who were not very helpful and who told me my watch wasn't in stock and would be sent to me 'tomorrow'. Another 4 working days passed so I rang again and was finally told it was dispatched. Not once did I receive an email reply or any communication, I felt I had to chase down the company for information.
That being said, when the watch finally arrived it was in perfect condition in the box, a beautiful watch, and watchtown provided the cheapest website online, even cheaper than Amazon
-
- Kaushik Kerai
- London, GB
- 1 Review
Excellent
Excellent. They had just what I wanted at the best price. Response to my order was swift, P&P was very good. Cannot fault them.
- muki
- london, GB
- 2 Reviews
