I ordered a watch online but there were a couple of aspects about it which made it unsuitable for my needs. Watts understood my reservations and took the watch back and made full refund. Of course, I took the greatest care of the watch while I had it but I am very impressed by the service provided and their desire for me to be happy with my purchase. A lesson for me is to fully research a watch - trying to see through the manufacturer's hype - before buying.
Just order a Thomas Sabo charm from W E Watts Jewellers Ltd. The sevices is excellent I recieved the item in 24 hours and was really well packaged and quality goods too. Exactly as described very impressed will definately be using again
Wanted a TW Steele watch for my husband to be on wedding day, had seen the same watch for £200 more in Wigan. Saw the watch on Watts website, contacted them, bought it and it arrived the next day special delivery! Brilliant service and very kind people Thank you
I wanted to buy my boyfriend a TW Steel watch for his 30th birthday, this was the best price as I shopped around. I phoned the store to make enquiries and they were so helpful in advising me. I live in Northern Ireland and needed next day delivery, most shops just say that and it never comes on time. But with W E Watts they ensured that it was delivered and kept me updated along the way, could not do enough to help and nothing was a hindrance to them. And my boyfriend loved his watch . Would highly recommend, top class service.