VPS support team are the best I have used for a number of years
Over the years I have used various hosting companies and nearly all my hosting is with Webfusion. I was looking for 24/7 support in a UK datacentre. The support team at Webfusion never fail to deliver and are always willing to deliver a service which is over and above my agreed level of contract. They are always friendly, helpful and have all the technical knowledge to support me in hosting my own VPS.
27/08/2013 I had an issue over the weekend when an SSL failed to install. The team at Webfusion pulled together as a team an worked tirelessly until a resolution was found. The situation was serious enough to require escalation to a senior level. The Management team also gave reassurance and a strong commitment of resource to resolve the problem. I was particularly impressed the way they pressed their 3rd party suppliers for a fix and kept me updated throughout. Amazing support.
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