CeX reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Resent Broken Item That i am waiting for a refund from the first time it was sent.

Sold me a broken game, was returned and a voucher refund issued, sent said voucher off and still not received the money back in my account. meanwhile i purchased another copy of the game, but when it arrived it was the same exact copy that they had sent before and proven to be faulty. Just a month apart. So now i am awaiting 2 refunds, paid £5 postage im never likely to see refunded and waiting days apart for their customer service team to get in touch. Avoid.
    CeX
    TrustScore 6.7 / 10
    4,598 Reviews

    Reply from CeX

    Hi Liam,

    I'm so sorry to hear this- Really sorry you have been sent a faulty game again :(

    If you drop an email to wecare@webuy.com as I can't find one if you have sent one already, and put your full name and order number with the issue and i will make sue WeCare to respond to you and resolve this !

    Sorry for the hassle

    Thanks for letting us know

    Hannah

    CeX
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