Wellworking reviews

Wellworking reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

Worth the wait for the personal service and helpful set up.

I ordered a custom made Aeron chair and had to wait for 10 weeks but it was well worth the wait as the chair is fantastic and the delivery and set up service was very good indeed. The chair was sent with the wrong castors on but they apologised and sent the right ones out and they were delivered the next day. Great product and great service.
Thank you Wellworking.
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Review by confirmed purchaser

A pleasure to deal with

Had to wait a number of weeks for my chair to arrive but this was expected, but the communication was good, service and delivery were excellent. Happy to buy from again if.
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Review by confirmed purchaser

Helpful, fast and excellent quality products.

I'm very pleased with my purchase from Wellworking. It was delivered on time, and the training session in how to set up my Aeron chair was very helpful.

I've already started recommended them to others!
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Review by confirmed purchaser

Ace!

Tip top! Very good. Very happy with the chair. Thanks!
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Review by confirmed purchaser

Good quality, nice service!

Table arrives in good shape, good quality. The delivery arrangement was flexible up request. The stuff were very nice. Great service!
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Review by confirmed purchaser

Just looking at the chair improved my back.

My experience with Wellworking was first class. The price was good, the delivery prompt and on time, and best of all I received great instructions and guidance from Phillip, who delivered it. Nothing was too much trouble.
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Review by confirmed purchaser

Service great Sayl chair awful - design over substance

I must have been seduced by the look and design, as the Sayl chair is very, very uncomfortable if you have long legs, there is a large gap between the back of my legs and the base of the chair such that within a few minutes you can feel the pressure building on the underside of your thighs, even with the seat base pushed all the way forward. To be fair I was offered an upgrade for another £400 or so (for the two chairs), but have gone back to our original ones instead. They don't look as flash but are far more comfortable. The Sayl ones are going on ebay, if I have time, or in the skip. However, the Wellworking guy who delivered the chairs was charming and courteous.
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Review by confirmed purchaser

Reliable and quick customer service

Wellworking delivered perfect customer service by answering every question quickly, thoroughly, and in a friendly way, and by explaining different options of the product I was interested in. They took into consideration the busy schedule of the recipient of the product, and outlined the delivery accordingly. Delivery, set up and payment was quick, and efficient. I would recommend Wellworking as a professional, friendly and customer-oriented supplier any time.
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Review by confirmed purchaser

Flawless service

Well working the delivery of their customer service and their after sales where they show you how to use the chair was very good indeed
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Review by confirmed purchaser

Great service

Terrific service – making sure the product worked for me, was fitted to me. Very friendly, good advice and very polite. Would certainly do this again, if I could ever afford another beautiful chair.
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Review by confirmed purchaser

Excellent first class service

From the initial enquiry, through the ordering process, to the actual repair - everyone was helpful and courteous. Super service at a reasonable price.
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Review by confirmed purchaser

Very helpful

very easy to order from...very helpful....excellent delivery service
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Review by confirmed purchaser

Great service

I ordered the Chair on Monday and it was delivered on Wednesday by a friendly and knowledgeable guy who made sure the Chair was set up for me properly before leaving. Much better than companies who just 'deliver a chair'.
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Review by confirmed purchaser

superlative service

From start to finish Wellworking made choosing the right chair for me a pleasure. I have spinal arthritis and needed a chair that would enable me to work comfortably. Harry gave great advice and discussed options with me. Once the order was made the chair was delivered quickly and David spent a long time setting the chair up in the optimum position and recommended a foot rest (my previous bad working position was exacerbating the problem). I have ordered this from Wellworking and am waiting its arrival. I would thoroughly recommend Well working. I spent time researching both the chair and looking at companies that sell the chair (Herman Miller Aeron). Wellworking made no pressure and were friendly and caring.
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Review by confirmed purchaser

inflexible behaviour when you bought wrong item

Dealer is not able to handle any changes after two weeks
Wellworking Ltd

Reply from Wellworking Ltd

Dear Mr Moeller,

We are sorry to see your review change from 5 star to 1 star. While we understand your frustration, unfortunately we are unable to accept returning your chair 2 months after it was delivered because, as you mentioned, this is beyond our returns policy timings.

We offer a 2 week 'no quibble' returns policy on all products, but I am afraid we cannot accept a product back after 2 months of usage.

Regards,

Wellworking
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Review by confirmed purchaser

Prompt, helpful, professional, friendly

Very impressed.
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Review by confirmed purchaser

Comfort - in your own home

Did my research on line and decided the Herman Miller chair was what I needed for my home office. Did a search and saw it available on Amazon but also picked up on the Wellbeing website. It was really informative but I was also sold by the home delivery and set up service they offered.
After placing my order I was surprised to receive a call that very afternoon saying my chair would be delivered the very next day! What service!
It arrived and was unpacked in the van and so was delivered minus the packaging (brilliant), but then for the 'piece de resistance'.... a very charming man called David set it up to fit me perfectly with helping guidance on how to make my very long day at my desk more comfortable. Couldn't ask for more!
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Review by confirmed purchaser

Great customer experience

Wellworking are such a great company to buy from. The whole experience was a pleasure, everyone I spoke to were friendly and helpful and offered great advice. A special thanks for the person who delivered my chair and showed me how to set it up so that it was perfect for me and my home office environment.
Chair was delivered on time and within the time slot they gave me, thank you for such great service.
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Excellent product with exceptional service.

Everything from the order process to the delivery went very smoothly, phone contact with the company was excellent and delivery was on time. Phil was extremely helpful giving instruction on not only how to use the chair itself, but also was very detailed on how to set the chair up for me personally and how to have correct posture/ergonomics at the workstation. Which i must praise them for a whole new level of service which i did not expect. All in all i would recommend them to anyone and would not hesitate to use them again if the time should arise.
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Review by confirmed purchaser

superb service from ordering to delivery

The website was easy to negotiate and the chair I wanted had most of the best features as standard which made the ordering easy. Price was competitive with on-line sites and cheaper than high street. It was delivered within a couple of days. Communication (by email or mobile) to arrange delivery times was prompt. Phil delivered my chair and was amazingly helpful with useful advice about working environment and how to fit the chair to my workstation. He gave me thoroughly detailed instruction on how to use the controls on my chair. I couldn't be more pleased with my purchase or with the support I have had from Wellworking Ltd.

Wellworking Ltd Details

About Wellworking

Wellworking offer office furniture & ergonomic solutions for the workplace & home. At Wellworking providing the highest quality products, design & service is paramount. We're proud that our outstanding record of client loyalty is testament to the strong relationships we have with both specifiers & end users. We work with leading manufacturers such as Herman Miller, Vitra, Hag, RH Chairs & Bene to offer a full range of stunning office and home office furniture solutions. Wellworking have also partnered with Herman Miller as their only global provider to offer the 'Precision' service. We can also offer a truly holistic approach to the workplace with our Ergonomic Services - offering compliance and reactive assessments and advice. Wellworking - The right advice, the right product, the right service delivered on time and expertly installed.

Visit Wellworking

Contact information

Call us on: 02031100610
We live here: Unit 18 Alliance Court, Alliance Rd
W3 0RB London
United Kingdom

Category

Wellworking is ranked 41 out of 448 in the category For Companies

Wellworking is ranked 7 out of 154 in the category Furniture

Wellworking is ranked 73 out of 86 in the category Home & Garden

Wellworking is ranked 3 out of 32 in the category

Wellworking is ranked 14 out of 73 in the category Office Supplies

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