Wellworking reviews

Wellworking reviews

Excellent
9.6
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Review by confirmed purchaser

superlative service

From start to finish Wellworking made choosing the right chair for me a pleasure. I have spinal arthritis and needed a chair that would enable me to work comfortably. Harry gave great advice and discussed options with me. Once the order was made the chair was delivered quickly and David spent a long time setting the chair up in the optimum position and recommended a foot rest (my previous bad working position was exacerbating the problem). I have ordered this from Wellworking and am waiting its arrival. I would thoroughly recommend Well working. I spent time researching both the chair and looking at companies that sell the chair (Herman Miller Aeron). Wellworking made no pressure and were friendly and caring.
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Review by confirmed purchaser

inflexible behaviour when you bought wrong item

Dealer is not able to handle any changes after two weeks
Wellworking Ltd

Reply from Wellworking Ltd

Dear Mr Moeller,

We are sorry to see your review change from 5 star to 1 star. While we understand your frustration, unfortunately we are unable to accept returning your chair 2 months after it was delivered because, as you mentioned, this is beyond our returns policy timings.

We offer a 2 week 'no quibble' returns policy on all products, but I am afraid we cannot accept a product back after 2 months of usage.

Regards,

Wellworking
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Review by confirmed purchaser

Prompt, helpful, professional, friendly

Very impressed.
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Review by confirmed purchaser

Comfort - in your own home

Did my research on line and decided the Herman Miller chair was what I needed for my home office. Did a search and saw it available on Amazon but also picked up on the Wellbeing website. It was really informative but I was also sold by the home delivery and set up service they offered.
After placing my order I was surprised to receive a call that very afternoon saying my chair would be delivered the very next day! What service!
It arrived and was unpacked in the van and so was delivered minus the packaging (brilliant), but then for the 'piece de resistance'.... a very charming man called David set it up to fit me perfectly with helping guidance on how to make my very long day at my desk more comfortable. Couldn't ask for more!
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Review by confirmed purchaser

Great customer experience

Wellworking are such a great company to buy from. The whole experience was a pleasure, everyone I spoke to were friendly and helpful and offered great advice. A special thanks for the person who delivered my chair and showed me how to set it up so that it was perfect for me and my home office environment.
Chair was delivered on time and within the time slot they gave me, thank you for such great service.
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Excellent product with exceptional service.

Everything from the order process to the delivery went very smoothly, phone contact with the company was excellent and delivery was on time. Phil was extremely helpful giving instruction on not only how to use the chair itself, but also was very detailed on how to set the chair up for me personally and how to have correct posture/ergonomics at the workstation. Which i must praise them for a whole new level of service which i did not expect. All in all i would recommend them to anyone and would not hesitate to use them again if the time should arise.
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Review by confirmed purchaser

superb service from ordering to delivery

The website was easy to negotiate and the chair I wanted had most of the best features as standard which made the ordering easy. Price was competitive with on-line sites and cheaper than high street. It was delivered within a couple of days. Communication (by email or mobile) to arrange delivery times was prompt. Phil delivered my chair and was amazingly helpful with useful advice about working environment and how to fit the chair to my workstation. He gave me thoroughly detailed instruction on how to use the controls on my chair. I couldn't be more pleased with my purchase or with the support I have had from Wellworking Ltd.
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Review by confirmed purchaser

Rapid service, high quality products

Was able to talk through my requirements on phone when website didn't give me exactly what was looking for. When there was a delay in possible delivery date they ensured the original date was adhered to. Would recommend
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Review by confirmed purchaser

Very Good delivery service, but truly excellent response to request for help.

Bought a Kumi cabinet from Wellworking. Delivery took a while as stock not to hand (I assume). After delivery , i had a number of questions, which I fired off to a contact within Wellworking. He was on holiday but ensured I had an answer within a few hours. Great, personal service. Next stop is an office chair, so I will definitely go to Wellworking.
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Review by confirmed purchaser

Fantastic Service and a great product

We had a Herman Miller Celle chair delivered the other day and I have to say the Wellworking agent was wonderfully helpfull and the Chair is frantastic.
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Review by confirmed purchaser

Excellent from start to end

From first contact enquiring about a chair, well working were really helpful. Very quick delivery, happy to fit in round my needs, very helpful delivery guy set up and showed how to get most out of chair. Ordered additional lap top stand on basis of the excellent customer service. Would recommend and use again.
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Review by confirmed purchaser

Easy-peasy. No fuss and great service

Professional from start to finish.
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Review by confirmed purchaser

Fantastic service from start to finish

Fantastic service from start to finish, always received my calls and ensured that delivery went smoothly. Highly recommended!
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Review by confirmed purchaser

Fantastic well informed advice backed up by on time next day delivery. Without hesitation would recommend them to everybody

I spend most of my working day in front of an Apple computer that offers the best possible working environement for ones eyes. Unfortunately, I recently damaged my back and decided that I really needed to look carefully at my seating position.

As a result of searches on the Web I discovered Wellworking and from my first conversation with them I realised that they main interested was in finding a solution to my problem rather than just making a sale. How refreshing in this day and age! They even offered to send me, without charge, on loan a chair to try out.

My working life has really been changed by this new addition and I have even purchased a second one for my home office.

All I can say is that it was really a pleasure dealing with them and I would without hesitation recommend them to anybody who sits at a desk working on a computer - even if only a PC.
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Review by confirmed purchaser

Exactly what we wanted

Our order went as smooth as possible and the result was exactly what we hoped for!
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Review by confirmed purchaser

Great service, professional and efficient.

Great service. Professional and efficient staff.
I got a request to confirm my availability of delivery, a mail to confirm the delivery time, and confirmation on the day that my chair was on its way.
The chaps tuned up exactly in the time slot, in a very clean and tidy truck. They unpacked my chair in front of me in the van so that I could see it was brand new. The chair was carried into my house so the castors didn't get scratched. They chap doing the installation took his shoes off upon entry to the hallway, without being asked which I thought was great.
The whole reason I bought this chair is the fact that it is an ergonomic chair, so the fitting of the chair to me was fantastic. Ever lever explained and tested, and final configuration was down to my requirements.
These chaps know their stuff, and I would recommend them for service, professionalism and efficiency.
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Review by confirmed purchaser

I felt I was in good hands from the initial call right through to chair installation at home.

I rang initially to buy a particular chair I had seen on the Wellworking web site and was well advised to try another that was more suited to my situation. The price was very good compared to a well known department store and I was confident to go this route as I knew I could change the chair if it turned out not to be right for me.
The initial delivery had to be delayed because there was a problem with the chair mechanism. This was handled very well by Wellworking's staff who were honest and up front about the problem. They got a replacement delivered very quickly and the training and installation at home was excellent. Overall excellent service and exactly as described on website.
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Review by confirmed purchaser

Great price, with a fantastic service

Great price, with a fantastic service
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Review by confirmed purchaser

Excellent customer service

Communication was excellent. Wellworking talked me through the process of ordering a customised Herman Miller Aeron chair. Very pleasant interaction. Delivery was on time. Chair was delivered fully assembled and good to go.
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Review by confirmed purchaser

Very positive

When I started looking for office chair specialists that would be able to recommend, fit and trial chairs, I was really surprised by how few there seemed to be in London. That I was able to try the chairs for more than a few moments and really understand how they suited me was brilliant.

Everyone who fitted me was great. The only area of improvement would be organising delivery slots/timing - which didn't seem as efficient as the rest of the experience. But otherwise, great! And if I were you I'd get out there and make more of a noise about the importance of good chairs at work and your approach.

Wellworking Ltd Details

About Wellworking

Wellworking offer office furniture & ergonomic solutions for the workplace & home. At Wellworking providing the highest quality products, design & service is paramount. We're proud that our outstanding record of client loyalty is testament to the strong relationships we have with both specifiers & end users. We work with leading manufacturers such as Herman Miller, Vitra, Hag, RH Chairs & Bene to offer a full range of stunning office and home office furniture solutions. Wellworking have also partnered with Herman Miller as their only global provider to offer the 'Precision' service. We can also offer a truly holistic approach to the workplace with our Ergonomic Services - offering compliance and reactive assessments and advice. Wellworking - The right advice, the right product, the right service delivered on time and expertly installed.

Visit Wellworking

Contact information

Call us on: 02031100610
We live here: Unit 18 Alliance Court, Alliance Rd
W3 0RB London
United Kingdom

Category

For Companies

Wellworking is ranked 7 out of 154 in the category Furniture

Home & Garden

Wellworking is ranked 3 out of 32 in the category

Wellworking is ranked 14 out of 73 in the category Office Supplies

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