Welovelapierre reviews

Welovelapierre reviews

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8.9
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Review by confirmed purchaser

Dont stand a chance versus chain reaction et al

Unfortunately I ordered the wrong part admittedly my fault. I sent an email asking if I could return the item and was reminded rather patronisingly that it was my fault but they would refund if returned undamaged. Sent the item back and received a refund minus postage costs which I am legally entitled to. I like many people have made a mistake when purchasing an item over the internet and use the internet knowing I won't be any worse off if this mistake is genuine. Sites like Chain Reaction Cycles go out of their way to make sure I'm not worse off and make the process of returns painless. They know its worth it because I will return as a customer and its a small price for them to pay to have the market exposure that the internet offers.
I would not do business again with Welovelapierre over the internet.
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Review by confirmed purchaser

fast delivery, good quality,

maybe not the cheapest but at least available and posted instantly. recommended
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Review by confirmed purchaser

Great Service, parts in stock, no hassle

I ordered some parts for a Zesty that my LBS couldn't get quickly, the parts were in stock and turned up within two days as promised.
Initially I had problems with the SAGE PAY part of the ordering process, but this was down to my works' PC. so no really Welovelapierre's fault.
They have no ability to accept phone orders, online business only.
Overall I would us them again, no problem.
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Review by confirmed purchaser

Top notch!

Good price for the item I wanted and quick deliver with good comms to let me know how order was progressing. Over the years I've had good service from WLL, it's sad to hear that they have decided to close the business - unfortunately, it seems a sign of the times in the UK. Good luck for the future guys.
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Review by confirmed purchaser

Top class

Order some rear bushes for my Zesty 514 ..... Excellent price , top class quick delivery...... 📮
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Review by confirmed purchaser

Fantastic customer service!!!

They called back after checking a payment problem for me and made sure that I wasn't charged twice and also sent me emails to confirm that everything was in order. The shoes also arrived earlier than expected and are fantastic!
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Review by confirmed purchaser

Great price, quick delivery and excellent support

I ordered a Hope headset for my Lapierre - the website was easy to use, the item came quickly and the price was better than chainreaction.
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Review by confirmed purchaser

Easy to order from, and prompt delivery

Rear Mech Hanger for Lapierre X-Flow 512 ordered on the Friday and arrived on the Monday - very happy.
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Review by confirmed purchaser

fast reliable thanks

Orderedca mech hanger an a few other bits and bobs the items came super fast and were good quality.
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Review by confirmed purchaser

Great price, great service and amazingly quick delivery! What more can you ask for?!

Fantastic pricing and even managed to pop the item in the post on a bank holiday! I can't fault the service at all! Many thanks!
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Review by confirmed purchaser

Recommend to all!

Perfect transaction and cheaper than anyone else!
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Review by confirmed purchaser

Good service

Phones before I placed order via website, just to check parts were right... Helpful and friendly service. Parts arrived quickly. All good.
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Review by confirmed purchaser

excellent service

go to them,they have what your looking for and fast delivery,thanks to the lady on the phone who sorted my problem very quickly,thanks again! top notch!
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Review by confirmed purchaser

Very efficient reliable service - what more could you ask for?

Placed order Sunday night on-line and goods arrived Tuesday morning. Perfect efficient service.
Conformation of order and updates on order progress via emails were spot on. I'll be using We Love Lapierre again and recommend you use them to.
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Review by confirmed purchaser

Very friendly and helpful

Found we love mountains when looking for a Lappiere Zesty 214. Really friendly and helpful people on the other end of the phone who we a pleasure to deal with.
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Review by confirmed purchaser

Quick and efficient.

Would buy again from welovelapierre without hesitation.
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Review by confirmed purchaser

Five Ten Karver Shoes

Excellent Product, Super Fast Delivery, and Great Customer Service, Thank You !!!!
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Review by confirmed purchaser

Perfect service. Highly professional.

I ordered a headset and shock bushings from the website. It was really easy to find what I needed, good value for money and easy to checkout. My parts came 2 days later. The were well packaged and exactly as described. A great service all around.
welovelapierre.com

Reply from welovelapierre.com

Thanks Alec for your kind words
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Review by confirmed purchaser

Good service. Expensive delivery.

Ordered a replacement derailleur hanger. Arrived very promptly. Only gripe is that there is no free delivery option - I had to pay an extra 10% of the value of the item for delivery when I would be happy with a less fast but cheaper/free option...
welovelapierre.com

Reply from welovelapierre.com

Thanks for you kind words James, we do offer free delivery on non sale items over £50 but we do have to charge for purchases under this. We do also always send our orders out on signed for insured service to ensure it arrives with you safely.
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Review by confirmed purchaser

Fantastic service

Very good service , parts arrived within a couple of days.
Makes a change to get a good level of service.
welovelapierre.com

Reply from welovelapierre.com

Thanks Stephen for your kind words

welovelapierre.com Details

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