Reply from WeLoveMountains
[REPLY]
- Reviews (94)
- CHRISTOPHER EVANS
- 1 Review
Unbelievable value
Delighted with Arcterix Atom Hoodie. It has an excellent anatomical fit and seems well made. It's currently warmer than the conditions for which this gear is designed but a drive in an open car on a windy day proved the insulation qualities.
At £50.00 off it was a bargain too. Delivery too was spot on.
- jake yard
- 1 Review
Great shop.
Very good. They let me no when everything was on the way. Got here to Australia really fast. No mucking around. Would buy things from this shop without any hesitation.
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- Wayne Miller
- Reading, GB
- 2 Reviews
Great board. Great service
Had a bad experience ordering this board (Burton Clash) from another vendor, to the point where I cancelled the order. Saw it on WeLoveMountains........Ordered it ad had it strapped on and boarding within days. Only comment, is advice regarding binding base plates. Board is a 3x3, which you may wish to consider if you have 4x4's fitted, as they won't fit properly. Got a set online.
- David Parry
- 1 Review
cracking retailer
Fantastic bike super fast delivery item packed really well pleasure dealing with. Will definitely use again.
- Tom S
- 1 Review
Great value for money
Great value for money, great product and fast delivery. Would recommend buying from this company.
- Gareth
- 1 Review
Top notch service!
I purchased a new headset and selected the free delivery option. To my supprise it arrived two days later 1st class recorded wich was a bonus. (Not having to wait around for a delivery) not much else to say apart from I'm happy!
- Pete H
- 1 Review
Terrible
I ordered a RockShox boxxer spring in blue weight. I was sent a second hand (covered in oil and chipped) red spring. Despite several phone calls they have still yet to respond!
- Sean Barron
- 1 Review
Good website, easy to navigate. Board was in stock, arrived in 2 days (time stated). Was kept appraised very happysed of delivery
would shop here again
- Stephen Mitchelson
- 1 Review
Very satisfied
Ordered online bike came quickly and was well packaged and I got a bargain would recommend to anyone
- guy caris
- 1 Review
Good communication, prompt delivery
We love mountains didnt have correct colour, phoned to ask if i wanted a replacement colour or refund. I opted for replacement colour but they found one in the correct colour, arived the next day,
thanks
Reply from We Love Mountains
- Ryan
- 1 Review
Great shop, great prices, fast postage!
From order to delivery, this purchase went smoothly. Firstly this was the only shop in the UK that still had stock of the pants I ordered, but having not used or really heard of them before i was slightly sceptical on how good the service would be.
However, i am very happy with my purchase and the speed at which it was dealt with and will definitely be shopping with them again!
Reply from We Love Mountains
- Craig McKay
- 1 Review
Brilliant service
I emailed Welovemountains with regards to an item of stock, that wouldn't let me order. They emailed me back within a couple of hours, great customer service then the package arrived much quicker than expected. Overall brilliant company to deal with will be using again in the future.
Craig
Reply from We Love Mountains
- John Rogers
- 1 Review
Friendly, efficient and great price.
Best place to buy Burton in the UK.
Reply from We Love Mountains
- Michael Ballantine
- 1 Review
Reliable
Hadn't heard of this company so checked a few forums and received positive feedback. Decided to give them a try and I'm pleased I did!
Good product, great price & lightening fast delivery.
Will use again.
Reply from We Love Mountains
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- Tommy Wheeler
- 1 Review
wide range, good service, good price
good range of snowboarding euipment beckys very helpful.
Reply from We Love Mountains
- Chris Barras
- 1 Review
- Richard
- 1 Review
My order was delivered exactly as described and in good time.
Hassle free order delivered exactly as described. Couldn't ask for more.
- mark hampton
- 1 Review
great service let down by the postal cost
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- darran pegg
- 1 Review
excellent no fuss service
fast postage ,parts well wrapped in post
Reply from We Love Mountains
- Geraint
- 2 Reviews
Great price, fast delivery, perfect!
Ordered a Thomson X2 road stem, cheapest price on google, item was delivered next day in perfect condition. Perfect online transaction, highly recommend this seller.
Reply from We Love Mountains
- robert kurn
- 2 Reviews
Good price fast delivery
We love mountains are great, but watch out for the expensive postage as it makes their advertised price not dissimilar to other online shops : o
Reply from We Love Mountains
- William Montgomery
- 1 Review
Surprisingly fast delivery, item was exactly what I ordered.
Ordered some new Anon goggles, which only seemed to be in stock in a very few places. I selected standard shipping and the item dispatched the same day (I placed the order at 5am) and arrived 2 days later. A really great experience.
Reply from We Love Mountains
- Customer
- 2 Reviews
Awful customer service
Ordered a top from them which was not listed as being a woman's top on the site, found it through the search function. Arrived, women's top as mentioned, not what I wanted or expected, they told me it was MY FAULT for ordering the wrong item refused to refund postage back.
Will never do business with them again, not worth the hassle if you ever have a problem, have had similar problems with other companies, nothing but apologies and free of charge returns.
- Alan Oatey
- 1 Review
Nice price, great delivery
Researched the shoes, chose the shoes, searched the shoes, found the best price for the shoes, bought the shoes, received the shoes, wore the shoes, happy with the shoes. Will check out WeLoveMountains for the next item of desire!
Reply from We Love Mountains
- Simon Graham
- 1 Review
Great product, great service and speedy delivery.
Hassle free ordering and got exactly what I wanted together with a really quick delivery, couldn't have asked for more really!
Reply from We Love Mountains
- Sarah
- 3 Reviews
Product a good price - shame about the postage charge!
The product was really good and well priced but the postage was extortionate at £10. I have never been asked to pay this amount of money before for postage on a pair of shoes - would definitely use again but only if the postage charges are dramatically reduced.
- Igor
- 1 Review
Rock'n'Rollas
These guys cool. Delivered faster than Concord. Must have.
Reply from We Love Mountains
- Gavin McIntosh
- 1 Review
spot on
Simple easy website.
Good communication and speedy delivery.
Best price on the net for what I wanted.
What more can I say. Would definitely consider again.
Reply from We Love Mountains
- Vimal
- 1 Review
Excellent
Really delivery and items were as described. Hassle and worry free purchase.
Reply from We Love Mountains
- Darius Hemmatpour
- 1 Review
Excellent service
Really good advice by staff based on my budget and other items i was interested in with regards to snowboards and bindings.
Once i had made my mind up i made a purchased and received excellent communication. The item was delivered within 2 days. Outstanding service and highly recommend to anyone. Also great value for money.
Reply from We Love Mountains
- Shmorgs
- 1 Review
Great prices, quality service and speedy delivery
Impressive range of Burton stock for mid season - couldn't find the board I wanted in the size I wanted anywhere else (including the US !). However price was also lower than anywhere else. Great stuff guys.
Reply from We Love Mountains
- Richard Pugh
- 1 Review
Good price, quickly despatched
Looked for product.
Selected best price.
Ordered.
They arrived as described on time.
Job done.
Reply from We Love Mountains
- Lui sandagon
- 1 Review
Delivery takes 7 days from purchase very poor
Some shops give you freebies llike tools or shock pump were u need to set ur bike on ur liking but dont expect from welovemountain they dont give any! sad:)Bike were nice thou.
- Adam
- 1 Review
Cheapest price on the internet, but expensive postage
I'd previously never heard of Welovemountains so was slightly dubious of the very low price of an Arc'teryx jacket that I had been wanting compared to every other internet sellers. I took the punt and was not disappointed. Fantastic jacket and great service from Welovemountains.
The only downside I found was the cost of postage and packaging with sale items. There seems to be only one cost for everything - £10 standard. I paid the extra £3 for next day delivery - a total of £13. The package arrived in a black postage bag of sorts with a Royal Mail postage mark with a cost of £3.95. The black postage bag would have cost pennies Id suspect, so there is essentially a mark up of about £9 in cost. This mark up actually puts the jacket price closer to those being sold in other outlets, so it doesnt actually make it as low as first thought.
For sale items, I think they should possibly look into P&P costs that are aligned with weight bands rather than just the one standard cost.
- darren beale
- 1 Review
Great price and fast delivery, job done!
Bought some five tens, great price, half sizes available and arrived within two days.
More than happy and would definitely use again or recommend to others.
Reply from We Love Mountains
- sarah David
- 1 Review
Great service
Recieved the goods within 2 days, very simple and efficient
Reply from We Love Mountains
- Jemma Ward
- 1 Review
Detail on website good representation of product, speedy delivery too!
Excellent prices and product range. Ordered products on Monday morning, arrived safe and sound on Tuesday.Would definitely use again!
Reply from We Love Mountains
- john chorlton
- 1 Review
good customer service.
the website wasn't quite up to date and the sale item base layer i ordered had sold out. they offered me a refund or a similar non sale item at the same price. I was very pleased to accept the exchange.
Reply from We Love Mountains
- Paul
- 1 Review
Excellent service!
Had the exact board I wanted, turned up well packaged and undamaged within a couple of days, very happy!
Reply from We Love Mountains
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- Josh Gibson
- Houghton le Spring, GB
- 1 Review
Very helpful staff with a vast amount of knowledge at competitive prices.
There is a warm atmosphere when your enter the shop and if your unsure about anything the staff seem eager to help.
The prices are very competitive compared to other stores.
Aswell as a massive selection of bike, ski and climbing items there is a climbing wall and a skate park which is pretty cool!
Thanks Guys for a great experience.
