Westin Gourmet reviews

Westin Gourmet reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
3060 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

VERY GOOD SERVICE

IT WAS DELIVERED ON THE DAY AS REQUESTED.WE DIDN'T HAVE ANY ROOM IN THE FREEZER SO UNFORTUNATELY WE HAD TO PUT IT ALL IN THE FRIDGE. WE MANAGED TO GET THROUGH IT ALL THOUGH BY CAREFUL PLANNING DAY BY DAY.
KAREN BEST
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Poor delivery

food brilliant, but delivery terrible. Had to ring you regarding damage to first box and that hog roast so damaged itt could not be eaten. A replacement sent and the box was badly damaged and free chicken had to be thrown away .Completely defrosted and food no longer cold as gel bags were all split and leaking over food. Same delivery van and driver as before and I am not surprised he just left the box outside without knocking as it was so damaged and leaking fluid everywhere

V. Lutter
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent products always top quality

An easy website with plenty of choice for any carnivore, prompt and efficient delivery system ensuring the food arrives fresh for immediate use if required but packaged for home freezing if necessary
Quality and options are excellent and the steaks in particular both type and source are unbeatable
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good quality & packaged well.

A good selection of food which was/is very good quality.
It arrived on the date arranged & was well packaged so was fresh.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Happy Eating!

Eating for nutrition is important of course, but it's also about enjoyment. This starts the moment you open the delivery box. Just reading on the packets what you have bought brings a smile of anticipation - especially when it's free! Our recent order included two free venison steaks - they were outstanding. This applies to everything we have bought from Westin Gourmet. Cooking is the next pleasure. Every artist will tell you that you need great materials to produce a great result. Our order included fillet steaks and I've noticed that in a packet of two, one is always slightly thicker than the other. You can cook them together and get one rarer than the other. If this is deliberate then it's a great idea. Finally the eating... we're happy now!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great company - excellent meat - brilliantly packaged!

I'm a convert to this company! At last I can buy meat and know that it is safe to eat. The beef is wonderfully succulent and the sausages are the best that I have ever tasted. I bought a selection of steaks for my son as a birthday present - and he now is recommending Westin Gourmet to his friends. Thanks! I'm so glad I have found such an excellent company.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good meat, badly packed

Good quality meat, but badly packaged. Looked like someone had sat on the chicken by the time it arrived and other packets had burst open, exposing them to the air.

Shame
Westing Gourmet

Reply from Westing Gourmet

Sorry about this - if you speak to the customer support team, we will sort this out for you :-) support at westingourmet.co.uk
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

filet steaks about 1/2inch thick - not what I was expecting

Have bought regularly from WG andwas very happy. Then I ordered the Fillet steak offer. The steaks I received were about 1/2inch thick and 5inches wide - certainly not what the photo showed - more like sandwick steak! Spoke to a lady at WG, who told me that they would rise (!) - so I waited, and no magic powers were going to make these steaks change shape - LOL. Complained to WG - Manager took 3 days to bother to call back. Then he started a 'bidding war' on how much of a refund he would give!!!!!!!!! Not a good experience. Have cancelled my next order and am very reticent about ordering from them again. If they show something in their advertising, then you have to expect to receive a similar item, surely?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Lovely, fresh tasting meat

You can really taste the difference with the WG meat.
The chicken and duck breasts are much plumper and taste much fresher than the supermarket ones.
Overall, it's good value and convenient to have the delivery.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Missing meat

Meat missing , rang to rectify . Advised they would sent missing meat and would be with us by Friday . Friday came - no meat . Lady very apologetic and advised that colleague had not re issued meat as he had said !offered refund , Assured meat would be here by Wednesday .... Fingers crossed I receive my order by tomorrow !
Let down and a little put off by my first experience :-(
V
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Value

The offer we took advantage off was great value. The steak is lean (which we needed) and they are huge!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great value. Lovely food delivered when promised

We started with 10 rump steaks and 5kg of chicken breasts. We have always been fussy with meat as my father in law is a butcher but the meat didn't disappoint. Tender and tasty. Well recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service and excellent quality!

The order arrived as scheduled and was beautifully packed. Haven't had chance to try all the meat yet but everything we have tried has been fantastic quality! Well done, Westin Gourmet! Will definitely be ordering again when there's space in the freezer!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Customer Service!

I've ordered some steaks and the wrong ones were delivered.
I've contacted Westin Gourmet and they gave me the option to have a refund or the steaks re-send, i opt in for the latter as i still wanted the steaks.
They've arranged to get the correct steaks delivered right away and i've received them a few days later. I also could keep the wrong delivered steaks!
Very quick and friendly Customer Service! :o))
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really tender and good quality meat . Will certainly use again!

Would certainly recommend Westin Gourmet . Will never buy supermarket meat again | Tender and tasty . Steak that melts in your mouth. Even the sausages had hardly any fat . Quality meat at a brilliant price .
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quality service and food!!

Get involved in this as soon as possible!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Tender, tasty , terrific.

A no brainer for our family. Delicious , juicy meat with no waste . Convenient delivery in great condition. Fussy children slavering at the table despite the fact that we told them the corn fed chicken was a jaundiced squirrel. Deboned , rolled lamb leg was exquisite and kept everyone happy on Mothers' day . Will be back for more.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Not convinced with the chilled delivery service

Although the deal on the meat was good and the quality appears good, the delivery was prompt but questionable. The delivery was not by refridgerated van, and the packing and lining of the box would in no way keep the meat chilled for 3 days.
On arrival the meat was not chilled, the delivery was late in the day (past 6pm) and no doubt the meat had been sat in a non-refridgerated van all day before delivery.

The meat appears ok, but delivery quality is questionable
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fantastic quality meat

The range of meat available is vast and the quality is second to none. Very pleased with the overall service and products. Would definitely buy from them again and recommend to friends and family. Excellent!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Husband loves the food however he is a caveman

the meat was lean and tender it did not shrink when cooked and tasted great
no waste

Introducing Westing Gourmet..

Who are we & what do we stand for?

We're Westin Gourmet and we love meat! We're proud to be British and of British meat (we have some very clever farmers living here you know..)

Many moons ago (well 28 years) we began supplying top-posh restaurants in and around London. With a lot of graft (chefs can be very demanding) we were able to consistently deliver great products and service, building our brand.

So here we are today..All our work; building relationships, searching high and low for wonderful, delish goodies has paid off and we thought it was about time we shared some of our treasure with you.

Fancy dabbling with some of Britain's finest? Or are you still drooling over that steak you had while on your jollies abroad (think USA, Australia)? We have a cracking selection of beef produce which hails from right around the world.

And do you want some more good news? The range is only going to get bigger! But we just don't do beef, team that with scrummy pork, lamb, chicken, turkey...(the list just goes on) and you can't go wrong.

Visit Westin Gourmet

Fancy a chat?

Call us on: 0115 979 8439
We live here: Park Lane Business Centre, Basford
NG6 0DW Nottingham
United Kingdom

Category

Westin Gourmet is ranked 3 out of 5 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.