I have nothing but great things to say about these guys. About a month ago I ordered a big wall sticker to decorate my living room, and it arrived three days later. It came with a cute how-to pamphlet that was easier to follow than ikea's. plus, when i called their customer service to get some extra tips, the nice girl in the phone was more than helpful. end result - it worked like a charm and i've been praising blik ever since!