Placed the order on Monday, received a call about delivery on Tuesday and the item delivered on Wednesday. Really cannot fault the service; the go kart is now assembled ready for Christmas Day and I am looking forward to my Grandson's reaction.
The pirate swing/slide was delivered within a week of ordering. Wonderful delivery men kept me informed of when they would arrive and when they did come the equpment was popped in the back garden and made safe. It was an ex display so already built. It needs some wood preserver but hey I can deal with that.
2 ecstatic great grandsons are already sailing away on it and so a wonderful christmas in prospect. A big thank you to Wicken Toys and a Merry Christmas to you all. Now thats what I call armchair shopping.
As a tentative internet shopper, I was very comfortable buying items here. I have no complaints, but a suggestion. I was having goods delivered to rural Scotland and made arrangements to be at home for this. However the delivery firm arrived a day early when the house was empty. Although the parcel was left with a neighbour, it might have been helpful if the courier had the phone no as well as the address. I will be returning to buy more for my grandson.
I found the exact go-kart I had been searching for and at the best price on the web. Ordered on line on Thursday evening and after a phone call the following day (friday) asking if delivery was convenient for Monday and also a call from the delivery driver to to advise he was just over an hour away. Best price and excellent service - what more can you ask?
Ordered and delivered in two days brilliant!
Easy to order online, website easy to use..
Delivery man parked van out of site just in case product was a surprise (Xmas present). How thoughtful. Quality of product looks good but not erected yet so cannot comment
Placed my order at the weekend, received a friendly call on the Monday with a delivery date of later in the week; received a further call to say delivery could be made a day earlier if convenient - which it was. Top rate service, would recommend them!
Very friendly timely delivery good quality goods. Driver very helpfull and informative on constuction of swing.
Purchased to go karts very impressed with the nitro very well made very easy to put together !!! Can't wait till Christmas day to see my boys faces would highly recommend !!
Very good company to buy from fantastic offers very quick delivery communication a*
Our order arrived incredibly quickly and we were so pleased to discover that free delivery really did mean free delivery as we're often excluded from offers like this because of living in the Northern Highlands of Scotland. The go karts we ordered needed little assembly, which was a bonus and they seem fantastic - we haven't tried them out properly yet as they're Christmas presents! We would definitely use Wicken Toys again and would happily recommend them to anyone.
Really pleased with our purchase so far we have yet to build it as it is a christmas present and will be built the week of christmas, but everything is there and well packaged. the delivery was fab i was called to give me a date and the drive called me on the day of my delivery to advise me he was 40 minutes away. the driver offered to carry it around the back of our garden as well. Will definitely recommend this company to other people as very pleased with the customer service.
From placing the order to receiving the swing I could not complain about the way things went. I am sure there will be 2 very happy kids at christmas.
I haven't opened the boxes yet as I've hidden them from the kids in the shed! But I can't fault this company for ease of ordering and delivery. It was great to be able to ring and find out what time the delivery was likely to be and the order arrived very quickly.
Would recommend you visist this store before you go elsewhere
They called to arrange a delivery very well, the delivery driver was very thoughtful and warned my husband that there was a big picture of the go kart we had ordered on the box for my sons xmas present to make sure he didnt see it which was very helpful.
Exceptional service start to finish, friendly company, spoke to real people, helpful, knowledgeable, can't fault them and price was great to. Delivery fantastic, driver the best, understanding couldn't do enough to help, understood what he was delivering. That's the way to do business.
Bought a go kart it was £40 cheaper then anywhere on the internet free postage. Got a phone call asking when I would like it delievered then an other phone call an hour before it arrived. Great communication item arrived with 48 hours
My dealings with this company have been MAGIC. The full monty regarding service and quality.Satisfaction ,Satisfaction,Satisfaction.
Service exceeded expectations throughout. This company is owned by a family who really cares about the customer and what the customer needs. Thankyou. A first class service :-)
Easy transaction with no problems at all, placed and received my order within three days with a phone call confirming delivery the day before. Delivery drivers were very polite and friendly so nothing but a positive shopping experience would recommend company cannot comment on product as it is a Christmas present and has not been assembled yet.
Bought this kitchen as a Christmas present for my 2 year old. Was fast delivered and very well packed. Didn't put together yet so can't comment on that. Can't wait for my daughter to see it! Would definitely use again.
Worth trying if you need something you can't find elsewhere
We are very pleased with the purchased Go Kart which was delivered promptly. Packaging was undamaged and a visual inspection of component parts indicated no apparent problems.
The price was very competitive.
Order just missed scheduled delivery run and would have arrived late for birthday, Wicken Toys re-arranged using national carrier at no extra cost and the order arrived in time! Great service, would certainly recommmend and use again.
I phoned to request information on the go kart I was interested in purchasing. The company were quick to answer the phone and answer the questions I had. I ordered the product on line and received within 48 hours. Very impressed
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