Wicken Toys Ltd reviews

Wicken Toys Ltd reviews

Excellent
9.5
from 0 - 10
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Review by confirmed purchaser

A great if incomplete product

The climbing frame was delivered on time, but not put in the place requested. Assembly instructions could have been clearer - but when couldn't they be! It would have been nice if more of the holes had been pre-drilled, in this day and age one does not expect to have to measure 24cm to affix a screw.
Worst failing was that 3 of the climbing wall panels were missing and we had to phone for replacements. Shame the children could only enjoy part of the toy.

Would we use them again - yes - the quality of the product makes up for the initial agro.
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Review by confirmed purchaser

excellent

recommend to anyone, great delivery service and product, no problems at all
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Review by confirmed purchaser

Brilliant!

Excellent communication from everyone. Office staff helpful & clear. Delivery man was also brilliant, cheerful & helpful. Couldn't fault the service we received & would certainly recommend to anyone considering using this company.
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Review by confirmed purchaser

excellent value for money and speedy delivery

Very pleased with the product, sturdy and well made. Easy to order on-line and prompt delivery service, with telephone contact to give estimated time.

Very pleases with swing accessorie, The only improvement I would have liked would have been to have a clip harness on the baby swing instead of a threaded belt one, for added safety.
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Review by confirmed purchaser

Excellent Service

Easy ordering process, friendly staff, speedy delivery, good value for money.
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Review by confirmed purchaser

Grat value, and faultless service!

Fantastic customer service, ordered online Sunday, phone call Monday to arrange delivery, had trampoline by 8am Tuesday!
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Review by confirmed purchaser

Great price, fast & faff-free delivery - recommended!

After much research this site had the best prices plus free and fast delivery. Ordered and a couple of days later got a phone call to confirm slots and arrangement. No insistence on a signature (phew for working families) and brought through to garden. Great swing set as expected from Plum. Would order from here again.
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Review by confirmed purchaser

Ordered on Sunday, delivered on Thurs in time for Easter

Ordered a Plum activity slide for my son, and it was the best price on the internet. The slide is well made, delivery service was excellent and my son couldn't be happier
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Review by confirmed purchaser

Very promt service, no problems at all.

Found site, spoke to one of the operatives, who set us right on a few things. Ordered shipped and delivered in 3/4 days. Very good.
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Review by confirmed purchaser

Very Good Service

We ordered a number of items from Wicken Toy online late on a Sunday night, we received them by 8am on the following Tuesday. Excellent service, 11 boxes taken into the back garden and counted off. Would defiantly recommend and order online again.
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Review by confirmed purchaser

Excellent customer & delivery service. I would highly recommend this company to anyone

I ordered over the telephone and the goods were delivered promptly @ the date & time stated.
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Review by confirmed purchaser

very good service .

Would order again. Good customer service. . Carrier not so good. Said my goods had been delivered ..when they hadnt.
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Review by confirmed purchaser

Excellent product and service

The item (a paddling pool and sandpit) was just as described and arrived extremely promptly.
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Review by confirmed purchaser

Wrong colour!!

Delivery was swift. Item itself is good quality BUT we ordered a Blue trampoline and a Pink one was delivered!! Luckily it is for use by two grandchildren, one boy and one girl, so we have kept item rather than go through hassle of returning etc. Hence only 3*.
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Review by confirmed purchaser

Great service, great product, great price, great company!

I can't recommend Wicken Toys highly enough, they were helpful and charming. Very efficient and a fantastic price. Will definitely shop with them again.
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Review by confirmed purchaser

Great product, speedy delivery, thanks Wicken Toys!

Purchased a TP climbing frame for our son. Wicken was cheapest I could find online. Really pleased with the frame and service. Would def recommend.
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Review by confirmed purchaser

Excellent service

No complaints whatsoever.
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Review by confirmed purchaser

1st class

Perfect transaction from ordering to delivery. 1st class
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Review by confirmed purchaser

Wicken were great, Parcelforce not so much

I placed an order online with Wicken for a trampoline last Monday. Everything went smoothly with the order, I didn't encounter any problems at all. At 7.30 am on Friday I received a text from Parcelforce to say it was going to deliver the trampoline that day. I had to be at my son's nursery open morning for part of the day and of course the delivery came at that time. Thankfully the driver tried again later in the day so I got the delivery but the notifications from Parcelforce need to be much earlier than on the day of delivery and give options of what to do if it is inconvenient. The product is great though and my son expelling lots of energy on the trampoline!
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Review by confirmed purchaser

Great value and excellent quality product with swift delivery

The slide arrived only a few days after ordering and the quality is excellent. Excellent value compared to other suppliers in this space.

Wicken Toys Ltd Details

Great Customer Service

Call us free on 0800 587 1066 We answer the phones: 8am - 6pm Mon - Fri 10am - 5pm Weekends

Biggest Display in the UK!

There is no where else in the UK that has more climbing frames, trampolines or swing sets on display, we have the biggest display of outdoor play equipment in the UK! Whether you are looking at a trike or an expensive climbing frame, you can get an idea from looking at a picture on a web site but you can not beat actually seeing it and even giving it a shake to see how sturdy it is. We leave you alone while you look and try the different items but we are available if you do have any questions or would like any help but we will not chase you around while you are looking.

Free Delivery over £120.00

All orders over £120.00 FREE delivery. All orders up to and including £120.00 delivery charge £4.95.

About this family run company

Wicken Toys was established in 1992, we now have the largest outdoor dispaly site of childrens outdoor play equipment in the UK! Please come along and let your children try before you buy. We stock metal and wooden climbing frames, swings, slides, trampolines, go karts, pools and many more fun outdoor games.

Visit Wicken Toys Ltd

As we are a family run business please speak to any one in the office.

Call us on: 0800 587 1066
We live here: Wicken Toys Ltd, Whittlebury Rd, Wicken
MK19 6BJ Milton Keynes
United Kingdom

Category

Wicken Toys Ltd is ranked 22 out of 213 in the category

Wicken Toys Ltd is ranked 6 out of 85 in the category Children's Toy

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