Very pleased with the product cheaper than from other companies. My grand daughter aged three delighted with her present
thanks, my children love the climbing frame, it took my husband a while to put it together but well worth it. it was a great price compared to other places we looked and delivery is free and quick, so thanks.
I bought a 10ft framed swimming pool. Brilliant service from advice over the telephone to the lady that told me when it was gonna be delivered and the delivery driver who bought it in the house for me ! Fantastic thankyou so much ! Fully recommend wicken toys !!!
I would recommend buying from Wicken Toys. I always try and support independent, small firms. This is the first time I've purchased from them, I wouldn't hesitate to use Wicken Toys again.
Ordered Kingswood 2 climbing frame and subsequently the rapid slide (plus steering wheel). Products of excellent quality and delivery arranged and delivered as discussed
Cannot fault Wickentoys at all. Highly recommended
Ordered a climbing frame at a better price than direct from the manufacturer, had a call the morning after I placed the order to let me know it would be delivered the next day, arrived as advised and drivers were very helpful. Would definitely recommend this company and would use for any future purchases.
Very helpful delivery driver - helped take very heavy boxes through to garden and offered good practical advice for easy and efficient assembly.
No hesitation in receommending Wicken Toys to friends and family.
The garden product I ordered arrived very quickly and the service was excellent and very helpful when I called to find out when it would be delivered.
Would certainly purchase from Wicken toys again.
IF a company apears too good to be true then we walk away, well in this case, dont, the service was excellent, the product is giving my whole family joy and I would recommend them to the point of buying with them again in the future.
Made telephone enquiry after finding Wicken Toys on internet. Needed goods urgently. Was told they would be processed and despatched within one day but as it was weekend in between it would be Monday or Tuesday delivery. Had subsequent telephone call to say delivery would be carried out by their own transport so goods delivered promptly. Massively obliging and would use them again and recommend them to anyone.
item dispatched on time and as described. thank you
Would recommend to a friend, website clear, and found what I was looking for, good communication from company. Delivery was a lot quicker than expected, and arrived when they said it would be relievers. No problems what so ever
Ordered a Crazy Wavy Slide which arrived by their own company van within a couple of days. Good customer service, received a phone call to confirm delivery times and the driver arrived exactly as scheduled! Only criticism is that the assembly instructions were a little difficult to follow!
I had to chase my item as I heard nothing about the order, which is the downside. Some sort of email update or account update would have been nice. That said I got through fairly quickly on the phone and the chap at the other end went off found my order and let me know that it was being packed as we spoke and would leave that day.
I was somewhat dubious but the order arrived 48hrs later as promise and was just the job.
We bought the climbing frame for my grandson's birthday party.
The selection was excellent, the price competitive, better than John Lewis, and the delivery on time and in full.
Throughout we received very best of service and everyone we spoke to was so helpful.
Many thanks for the all round first class shopping experience.
Ordered 3 items only to discover by phone call that one item was actually out of stock and did I want the rest or cancel for a refund after a couple of calls by myself and being able to source the item elsewhere I asked for the other items to be sent, they arrived the next day.
As you know the last few weeks have been incredibly hot and we left it last minute to try and find a blow up pool for the garden - I searched relentlessly for one on- line with out much joy - I came across Wicken Toys site - and saw they had in stock -Ii rang them immediately and they confirmed they had in stock, and confirmed if I ordered it that day I would have it by Thursday. I made the purchase online - using their quick and easy to use site. True to their word, the pool arrived on Thursday morning. Overall a great experience shopping with Wicken Toys and will definitely be back and have no hesitation in recommending.
Thank You Wicken Toys - keep up the great service :-)
Item was great reasonably quick delivery but no communication on delivery didn't even know it was going to be delivered and if u phone in either it will keep ringing or they lift receiver you will hear person for a second and they hang up :(
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