It is my first order with them. I ordered some paint last week. It has already been delivered way ahead of schedule, was mega cheap, plus it was packaged brilliantly!! I HIGHLY recommend Wilkinson's and will definitely be back. Well done :-)
I used to do a big shop in the actual shop it self but felt to ill due to the air conditioning i think making it dry air in there, so i felt sick when shopping, i have done some shopping on line how ever and after a while i give up due to web site faults so i check out early. After putting an item in your basket it would be nice to have a continue to shop - but when you go back to previous page basket is empty, but item re-appears when you move on, delivery of items can be a bit rough, boxes end up dented and out of shape this is ok if you have no breakables (i am yet to buy any) and think i never will till delivery improves.
How ever i had a delivery of a watering can a while ago and it was missing the rose, i sent a message to wilkinson, and it was answered straight away and in two days rose was delivered, very good customer service online i can not fault it - best i have had.
In store they can be unfriendly and rather rude, and security are a little eager ! Once after cleaning a mansion i was going to another job and in town and had alot of cleaning products given to me by my boss - i stopped of on wilkinsons for a drink and a snack and saw security ducking and diving behind shelves and then on leaving they ask where i got the cleaning stuff sticking out of my bag! they would not believe me that my boss gave it to me so i had to give them his number to confirm it and what i had got ! so that was a little stressful.
So over all a few probs but a great place to shop.
I shop at Wilkinsons regularly and get a variety of things from DIY products to bedding to toiletries and even food products. So the review centre is right to call it a all at one stop shop! The staff are friendly and I find that the prices are generally good. They also usually have what I need, only now and then do I need to go elsewhere for my DIY products, but for the odd nut and bolts or paint it's great. They even do wallpaper now!
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