It is my first order with them. I ordered some paint last week. It has already been delivered way ahead of schedule, was mega cheap, plus it was packaged brilliantly!! I HIGHLY recommend Wilkinson's and will definitely be back. Well done :-)
I used to do a big shop in the actual shop it self but felt to ill due to the air conditioning i think making it dry air in there, so i felt sick when shopping, i have done some shopping on line how ever and after a while i give up due to web site faults so i check out early. After putting an item in your basket it would be nice to have a continue to shop - but when you go back to previous page basket is empty, but item re-appears when you move on, delivery of items can be a bit rough, boxes end up dented and out of shape this is ok if you have no breakables (i am yet to buy any) and think i never will till delivery improves.
How ever i had a delivery of a watering can a while ago and it was missing the rose, i sent a message to wilkinson, and it was answered straight away and in two days rose was delivered, very good customer service online i can not fault it - best i have had.
In store they can be unfriendly and rather rude, and security are a little eager ! Once after cleaning a mansion i was going to another job and in town and had alot of cleaning products given to me by my boss - i stopped of on wilkinsons for a drink and a snack and saw security ducking and diving behind shelves and then on leaving they ask where i got the cleaning stuff sticking out of my bag! they would not believe me that my boss gave it to me so i had to give them his number to confirm it and what i had got ! so that was a little stressful.
So over all a few probs but a great place to shop.
Wilkinsons is a great place for cheap household items. There are over 300 stores up and down the country. You are better off buying the items direct from the store rather than use the website because you could have delivery charges of up to £20 for large items. they offer good value for money on most products. They only have a limited selection of grocery items, but for most other household items they are hard to beat.
I shop at Wilkinsons regularly and get a variety of things from DIY products to bedding to toiletries and even food products. So the review centre is right to call it a all at one stop shop! The staff are friendly and I find that the prices are generally good. They also usually have what I need, only now and then do I need to go elsewhere for my DIY products, but for the odd nut and bolts or paint it's great. They even do wallpaper now!