This weekend is a massive betting and gaming one but, as is quite frequent, the William Hill website had glitches. You couldn't cash out this afternoon and every day there have been glitches with the Vegas games, online Roulette in particular. You couldn't get bets on either using the Racing Post app as that is part William Hill dependent.
This is the very worst bookmaker and online games operator. Customer Service couldn't give a monkeys. They're based in Gibraltar, maybe that says something. Read all the other reviews and do not give one penny to this uncaring, incompetent, money-grabbing outfit.
When I access the site to deposit money/make a bet it works just fine. however, try and log in while your bets are open and in play and its another story. What's the point of an early cash out option on an accumulator if you can't access the site to do so? Beyond ridiculous and should be illegal especially when dealing with peoples money. It'd be like me going into a shop, paying for an item and then not being allowed to take it from the store.
I bet on the grand national and as soon as I had registered and paid for my bet - william hill restricted my account. I emailed them telling them how deeply unimpressed I was and that I wanted a full refund. But no I needed to pass a 'security check'????? Paying by my debit card should be enough! Now they want identity documents, utility bills and the front and reverse of my card - you have got to be JOKING! Luckily for me I didnt win on the national anyway - so HA! DO NOT USE IF YOU WANT TO LOSE YOUR MONEY!
I placed a bet on the national this morning 2 horses 3.00 each way my deposit money went and I had a betting slip showing the bet and return amounts. I checked after the race and the home page showed me I'd own and the returned amount. I checked and they have returned the 12.00 but nothing else and told me first there was a tech fault and then that I had never made the bet. I am absolutely fuming and have no where to go with it... They have affectively just told me to bog off and there was no bet showing. I don't think they expected that horse to win so they've felt the need to rip people like me off so they can save a bit. FUMING !
PLACED A FOOTBALL BET ON A MONDAY NIGHT FOOTBALL COUPON. £50 SINGLE ON A DRAW (Columbia league) KICK OFF 23:00 ON COUPON. CHECKED RESULT IN MORNING AND I WON OR SO I THOUGHT! "NO". WENT TO COLLECT WINNINGS AND REFUSED TO PAYOUT, SAID MATCH HAD KICKED OFF EARLY. PERSON BEHIND COUNTER REFUSED TO ANSWER MY QUESTIONS, TOLD ME TO PHONE CUSTOMER SERVICE (LOL). PHONED HIM AND TOLD HIM THAT THEY HAD ACCEPTED MY BET AND IF THEY HAD KICK OFF 1 SECOND AFTER KICK OFF TIME IT USUALLY SHOWS UP AS VOID ON MY SLIP. I ASKED WHERE THE SIGNS W ERE IN THE SHOP TO SAY "THEY HAD MEST UP THE TIMES" AND PEOPLE SHOULD BE REINBERSED IF THEY BET ON THIS MATCH. HE TOLD ME IT WAS THE CUSTOMERS RESPONSABILITY TO KNOW IT IS A VOID MATCH AND THEN SAID "WHO WOULD BACK ON A SMALL MATCH IN THE COLUMBIAN LEAGUE". I SAID ME AND EVERYONE WHO PLACED A BET ON YOUR COUPON. HE SAID THE COUPON IS ONLY THERE AS A GUIDE. THEY ARE THE WORST COMPANY FOR CUSTOMER SERVICE WHAT A JOKE.... YOU HAVE BEEN WARNED ............P.S THE WORST PRICES OUT THERE ALWAYS SHORTENED UP (WIN, WIN FOR THEM)
Have my bet slip placed at Coulsdon, Surrey, William Hill for 2014 Oz GP F1. Each way bet for top 3 , 1/5 odds. Jenson Button finished forth but Recardo was disquailified from 2nd so JB promoted to 3rd. Should have been paid the each way return. They refused to pay saying they regard the result as the race finished. What a farce they are. I will not be betting with them as a result ever again. Poor poor untrustworthy show. Shame on WH.
Beware of William Hill's online customer service rude vindictive staff.
Very unhelpful obstructive online staff placed restrictions upon my account which required the intervention of an independent adjudication as they refused to release my funds for no apparent reason.
Having followed William Hills complaints procedure I fowarded them a detailed account of there online staff's conduct, but they did not even have the courtesy to afford me a reply.
Plenty of much`better online betting companies out there Bet365 offer a free £200 bet to new customers beats (WH only offer £25) 100% better customer service, much clearer website easier to use, much better live steam and most importantly they offer much better odds and dont treat there customers with contempt.
I have played on William Hill now a few time and every time all they do is fix me on my numbers. Ball landed in 2 came to a stop and suddenly skipped into 25. The next 10 spins the ball did this same action and I ended up being robbed.
I would NOT trust this place they are getting away with it so will continue to keep steeling your hard earned cash right out your pocket!
Do not deposite spend on one of the higher rated Casinos you at least have a chance.
MAGNETS IN OPERATION ON WILLIAM HILL LIVE ROULETTE!
I PUT £1000 INTO THE WILLIAM HILL LIVE ROULETTE AND DIDNT WIN A SINGLE £1.
THE BALL LANDS IN YOUR NUMBER IT STOPS THEN MAGIC!!! POPS RIGHT OUT AGAIN. I WAS FURIOUS AFTER THIS HAPPENED OVER 30 TIMES AND AS SOON AS I MENTIONED I KNOW THEY WERE FIXED IT JUST GOT WORSE.
WHEN I SAID I WAS GOING TO WRITE A REVIEW ON THIS THEY CLOSED MY ACCOUNT INDEFINATLY.
STAY AWAY ALL THIS IS THE BIGGEST SCAM GOING ONLINE YOU WILL NOT WIN HERE EVER!
DONT BE STUPID THIS IS WHAT THEY DO HERE
One of the most complex ways to cheat at roulette is to install four equally spaced electromagnets around the roulette wheel. The ball would contain a steel core. The magnets would be connected to a hidden button and magnetic force could be used to direct the ball to anywhere on the wheel. A skilled dealer could direct the ball to an area of the roulette wheel containing few or no bets.
Another method using magnets involves making certain pockets magnetized. In this type of game, the ball is spun and naturally drops from the upper track. The ball is naturally attracted to the magnetized pockets. Since the wheel is constantly spinning, the pockets must be pre-selected. If there were no bets for the magnetized numbers, the dealer would use the steel core ball knowing the ball would be attracted to those pockets. If there was action on these numbers the dealer could simply switch back to using the regular roulette ball and let the natural house advantage of 5.26% kick in.
After losing more than 200.000 pounds over the last 2 years (including my home) with William Hill, which ruined my whole life, I had my account closed under the responsible gambling act, William Hill assuring me they would do there upmost to prevent me gambling with them again (7 months ago) . However I opened a new account with William Hill last week, using my same correct name, same D.O.B , passport as my identity , same bank account , (obviously they new I shouldn't be opening another account) I deposited over 4000 pounds in the last 6 days , when most of my bets (all the big bets ) had lost on sat evening, my account was closed on the sunday !!!! , I was told it was void , I even had 2 open bets ! , which have now been void. no money was returned to me ....... how come WH can void my account and void my open bets - but still have taken my money ! , surely if this account is void then my deposits this week should be declared void and returned ?????? .... not according to WH , whom say my the bets stand , but my account is closed , my open bets are still running ? with no account ??? - SO MUCH FOR WILLIAM HILL PROTECTING VULNERABLE PEOPLE !!! . they have accepted money from a person who made a self inclusion , then closed the account for being void .... This is only the beginning I will make it my business to tell the world about William Hill / I have had many other discrepancies over the years which I will be letting everyone knowing on these sites I ADVISE PEOPLE IF YOU ARE TO GAMBLE USE A DIFFRENT SITE OTHER THAN WILLIAM HILL - THEY ARE THE WORST BOOKMAKER WHEN YOU HAVE ISSUES , COMPLAINTS, OR ASSISTING THE CUSTOMER
Of all the gambling sites I've had the opportunity of playing at over the years I have to say that William Hill Casino is among the worst I've ever come across. They're lacking in so many ways and their customer service is likely the worst in the industry. From what I understand which is common across all Playtech powered online casino brands these days is that their customer support and overall casino management is outsourced and no longer run by the operators themselves. If there's one piece of advice I can give to those looking to gamble online it would be to avoid playing at William Hill Casino.
PLEASE PLEASE do not use william hill I won £800 fair and square on their online casino they then reversed my withdrawel closed my account and asked me not to email them!!!! DISGUSTING the way they rip people if I have reported them for their behaviour and it's under investigation DO not use WILLIAM HILL casino you have been warned!!
Casino is not random, they play on your psychology and then change the payout percentage depending on how you play.
As the link says they are loophole dodging people that need to be put out of business It is not random they play on your psychology.
I have played william hill casino quite a bit. The slots offer some good wins however they seem to have a pattern. The pattern changes over time and it is obvious... as over a long period of time even randomness would not show the consistent changing pattern it shows. This may keep it legal however it leaves it open to manipulation and from playing it I can see it is used to work the maximum amount of plays and money out of the customers.
Their slots might be random however they are obviously controlled maybe with slight un notified game changes (whether they are for gain or not) or by the payout percentage. Either way the people behind it are con-men and are too greedy just like us gamblers. They HAVE found a way around the legality. One difference is, is that they make loads of money guaranteed but they want more anyway.
Don't use them ... there is another online casino I play don't necessarily win but I still play and it is not corrupt it is actually fun to play. I will not name it, as for one..... gambling is bad and you will always lose especially if you play often enough.... and for 2 you would think i was a salesperson or something. However the other casino that do not name seems to play by the rules which even further incriminates William H. William Hill does not deserve your money I have warned you.
Hi, my name is Michelle Chalmers, I am a mother of 2 and chronic gambling addict. I have begged Will Hill on several occasions to permanently to exclude me.....they never did. The maximum exclusion period they offer is 5 years. This is not good enough for someone like me. Since I have asked for permanent exclusion WILL HILL has managed to make 19000 pounds from me. Please note that I am unemployed and mentally ill also. so this is beyond disgusting. I have spent the last 5 years thinking up ways on how to kill myself because of it and had 2 almost successful attempts. Other bookies Paddypower, Skybet and Betvictor all offer lifetime exclusions so why the hell don't they.
I AM SICKEND BY THE SERVICE I HAVE RECIEVED WITH THIS COMPANY, I PLACED A BET LAST SATURDAY AND I WAS OWED MONEY.. I HADNT RECIEVED MY MONEY AND SPOKEN TO ONE OF THE AGENTS WHO INFORMED ME THE MONEY HAD BEEN PUT INTO MY ACCOUNT !!! THIS IS NOT TRUE AND I FEEL SCAMMED, I HAVE NOW HEARD OF OTHER MEMEMBERS THAT THIS HAS HAPPEND TO THEM, THIS IS A VERY DISHONEST COMPANY AND I CERTAINLLEY WOULDNT USE THEM EVER AGAIN.. DISGUSTING SERVICE.
I bet a large amount on a football match in one of their london stores last week and lost, i the went bak in the evening to bet a tennis match and after placing a match bet i was then told after asking for another that i could not place any more bets, this after being down over 20k pounds on the day in that store and asking to bet a 2/5 shot
If you want to place bets and get action do not use William Hill they vet every bet and say no to a lot even if your losing
William Hill Took £280 out of my bank account due to an error on their system and are now messing me about as i try to get it back. This is shocking and if any one is reading this DON'T USE WILLIAM HILL ! they are theives !
I am new to the online betting game but I have a few accounts with different bookmakers and William Hill has the most user friendly website. It's so easy to make deposits and even easier to withdraw at any time.