Wimdu reviews

Wonderful Wimdu

I have been using Wimdu for just over a year and have had great success.
Whenever I have had to contact them with any queries they have been extremely efficient.
Have to say it is the best hosting site that I use.
Carry on the good work Wimdu!

happy to use wimdu

I use few more web pages to rent my rooms out, but wimdu is the one i'm the most happy to use. it is very easy to use it and they have a great support team.

Wimdu - ignorance at it's best

Year ago I have listed my place at Wimdu and it was going wel until 2-3 months ago.
The listing was not find anymore at wimdu site, so I've sent message to wimdu helpdesk. After few days they replied that listing is published and that everything is O.K. So, I have checked wimdu site - no way, the listing was not there.
That's the way it goes for almost 3 months now.
Considering that my place was listed as No. 1 for it's region Wimdu support costs me a already lot of money.
It costs them also money (provision earning) but Wimdu or their unqualified support just don't give a damn.

J. Tepsic

wrong information on the website

We booked an appartment for a week in the center of Malaga, Spain, which was indicated on the website with a cirkel (around the center). When we booked it there were only good reviews, a month or so later there came a lot of bad reviews on the website that the information wasn't right and the real adress was 100km further in some village!! We called several times and finally we got or money back. (the whole amount) But they didn't change anything on the website. So this is just to attract guests, tell them they are located in the center, when they're not.

Rolanda Rolanda found this review useful

24 March 2013

Reply from Wimdu GmbH

Hi Françoise, thanks for your feedback, we will review the property you booked.
We understand your concerns, and we would like to assure you that we always do the best for the satisfaction of our users.

Regarding the negative reviews appearing on the accommodation you booked (www.wimdu.com/offers/5Y1K7W8A): some of those are reviews of other properties of the same host, thus not referring to the specific one that you booked. We would also like to confirm that the map is correctly showing the location of the apartment, and also the description states that the place is "in Manilva Costa in Hacienda Guadalupe".

If you had any further comment or feedback, feel free to send us an email at reviews@wimdu.com

Best regards,
the Wimdu Team

Good choice

They work well and, i think, hard. They just need an app for the phone and more traffiic

Matteo Gamba found this review useful

Don;t know what I would do without Wimdu!

Its been loads of fun, a chance to meet new people making use of my spare room and earning money without even leaving my house, I am happy!

Wishes come true with WIMDU!

Wimdu has given us an opportunity to think BIG in terms of our personal plans.
It has given us a chance to dream, plan and make those dreams come true through hosting guests from all over the world.
We are truly enjoying this new experience of meeting new like minded people who we like us are passionate about exploring, travelling and having new experiences.

One thing I would like Wimdu to develop is the system of taking security deposits on behalf of the host and returning it back to the guests if hosts do not report any issues...this would make things so much easier.
Thank you WIMDU!

Unpaid balance really nervous with future bookings this year!

I was asked if I had changed my Payout Preferences and I said no so was told that someone had 'hacked into' my Account on their website and the day payment was to be sent out they were not going to pay me after I had given guests the accommodation however after 9 phone calls to Berlin I was offered 50%. I had fulfilled my obligation but not once did Wimdu give me proof that they sent my money to someone else ie. that they had checked their internal system, gone to the Police - which I did, as fraud. Most unhappy with service this year so far and extremely anxious of future guests staying in our accommodation but do not wish to let people down, as Wimdu have me! I have meantime taken our 4 Listing off their website. I have checked Reviews on Wimdu and discovered I am not the only Host to receive a disappointment.

Wimdu gives lots of bookings for our apartments

We joined Wimdu a few months ago and since then, we have received lots of new bookings. Guests are mainly German or from other European countries and we like them, as they are nice, clean and friendly guests.

The process to register apartments is easy, and Wimdu always pays out on time. I have no hesitation to recommend them to other owners.

Annette
AJEM Self Catering Edinburgh
www.selfcateringedinburgh.eu

Convert your extra space into extra cash!

I found out about Wimdu last summer when I started renting our extra two bedrooms. Since then we are now offering B&B based accommodation and I must say that I am thoroughly enjoying this! It is easy to manage and as I am retired this is occupying my spare time, making me some extra cash and giving me the opportunity to meet some fantastic people from around the world.
Wimdu is easy to manage and guest profiles give you the chance to get an idea of the type of guest you will have staying in your home. You have to dedicate some time daily to keep your calendar updated and thus give potential guests the opportunity to pick your listing for their stay.
The payment method using Paypal means you simply do nothing! Payments are paid to your account the day after guests check-in.
If you have extra space in your house this is an ideal way to earn more and enjoy it from your own home!

There is room for improvement

The service is decent and I would recommend it

A TRUSTED SITE FOR SHORT TERM RENTALS OF YOUR VALUED PROPERTY

We have a flat in the centre of Edinburgh, that we used to let to students. After a very bad experience, we decided that that was not the market we wished to attract. So after much investigation, we discovered WIMDU. I contacted them and asked loadsofm questions about the company and its policy. Once I was satisfied that the were a reputable company I sent all my details regarding the flat. I have been letting the flst with them for about 2 years now, and I am delighted with the people that come to saty and the prompt payment received from Wimdu. Its a win win situation.

not happy with wimdu service

very slow and bad service

Rolanda Rolanda found this review useful

Excellent Website, easy to use and great customer support

I have found Wimdu very easy to use and successful at getting bookings for my accommodation. Any time I have felt the need for customer support my issue has been resolved quickly and satisfactory. I would have no hesitation in recommending Wimdu to other users, in fact I already have.

Easy to use,Secure,Transparent,Supportive - excellent partnership!

I've been hosting with wimdu for over half a year now and what a wonderful experience it was: I meet people from all around the world,accommodate them in my home and get payed. Wimdu makes it easy and stress free by taking care of advertisement, communication and finances.All that left for me to do is to have a joyful friendly conversation with my guests.Thank you wimdu!

This must be the easiest website to use.

I have had numerous bookings with Wimdu and I love the way it is so easy to use. I would be lost without Wimdu. It keeps you informed of your bookings a week before your guests are due which I love. It would be good if Wimdu was to hold a security deposit as Airbnb do.

Nearly as good as Airbnb, but not quite

The 2 biggest issues I would say are that (a) the calendar syncing with Airbnb is not functioning properly from Wimdu to Airbnb and (b) an iPhone app would be most helpful as I am frequently away from my home computer.

This site is a nice place !! Where the host and the guest are benefitted .

Getting a cheap please close to the guest destination . Where there is no hotels for the guest. The service of Wimdu call centr is quick and very friendly!

Wimdu is great for my guest house. Couldn't do it without Wimdu!

I run a small 4 bedroom self-catering guest house. I only used to advertise on Gumtree but since registering with Wimdu stopped advertising on Gumtree as I receive more than enough bookings through Wimdu. Service is excellent. Once I registered the bookings just started rolling in. I would not have been able to still be in business without Wimdu as people are very sceptical of Gumtree. Thank you Wimdu you are great and your service is excellent!

I rate Wimdu excellent and reliable.

Until of recent, Wimdu customers used to book as they confirmed availability. Nowadays some time wasters have surfaced in Wimdu.

In the whole I think I have confident in Wimdu and do go around encouraging other people to join Wimdu..

Great service, great guests!

I'm more than happy with my Wimdu experience and would highly recommend it to other hosts.

good

useful service will use again

Wimdu is the best

Wimdu is a excellent reliable trustworthy company website where I have advertise my apartment it's very easy and proved all the support you need I would highly the comment any one wish to rent their apartment /house through Wimdu , I received booking from them and the money directly in to my account which us very impressive , excellent customer service staff are very friendly and helpful when you require assistant , I am very happy that I have found Wimdu to rent my apartment

Convenient, short time let.

The first let with Wimdu, was a spur of the moment thing for the guy that stayed here.
Which sometimes is suitable.
Happy to use again.

Wimdu is convenient and easy to use to rent your property

I use Wimdu to rent out my apartments in London, the website is user friendly, the guests have been nice people and the payment has been prompt. I would recommend this site.

Trustful website to book a holiday apartment

Wimdu is a very trustful website and secured to book a holiday apartment.
your money is safe to be hold by their side.
what you book for you get it .
therefore their business is growing up day by day in a right direction.

Great! Go for it.

Helpful site.

Great website and professional service

I am landlord and I have had always excellent contact with the company. They even sent photographer in order to take professional photos. I have had so far 12 guests who are mostly European families. They have always left the house in absolutely excellent condition. I am so happy with their service I am no longer advertising anywhere else.

Recommended to any property owner

Recommended if you want to make a bit of cash renting your spare space

wimdu and their staff are the best!!

I defo advise you to advertise your holiday flat with Wimdu or your spare room as these guys will 100% get you loads of business from all over the planet, I have had guests from canada, USA, all around Europe, from London and Ireland etc and these people have all been lovely to meet and talk to. Edinburgh is a tourist city so get in touch now with the Wimdu team or I will call them and help you get started and book in their professional photographer :-)

WIMDU THE WAY FORWARD TO LETTING YOUR ROOOMS

i JOINED WIMDU A FEW MONTHS AGO TO PROMOTE MY BED AND BREAKFAST IN LE MONT ST MICHEL, FRANCE, (WWW.GITEDUMONTITIER.CO.UK) IN NO TIME, I HAD ENQUIRYS AND EVEN A BOOKING,
FROM APPROVING THE GUESTS, TO RECEIVING CONFORMATION, TOOK MINUTES, QUICK AND EASY, AND YES, ITS OK TO SAY NO,,
HIGHLY RECCOMEND, AND THEY HANDLED THE PAYMENTS,TOO,
EXCELLANT.

A simple process that has given us trouble-free bookings

It's important to us to have control over the guests who come to us. For example, our flats are not suitable for younger children and we are able to decline such requests.

Effective, but not as smooth as competitor

I have been using Wimdu as well as Airbnb for 11 months now to rent out two rooms in my house. The guests so far have all been nice and respectful. The website has always worked and I have always been paid on time - whereas Airbnb once managed to forget to pay me over £1000 of bookings.
On the other hand I found it annoying that if I ever did not respond to a booking I would get a phone call from Germany from some frantic person trying to help me respond. I just want to do things in my own time.
The other thing I don't like about the website is looking for bookings - I never found the experience as smooth as with Airbnb.
Lastly, I keep getting people just booking without sending me any information about themselves, despite making it clear in my description to write to me first. I often thus have to decline a booking, which probably reduces my listing's position.
All in all I use it because it still brings me good guests and pays as promised, but it is not a joy to use in itself.

Maria Paola Gabusi found this review useful

Fantastic customer service to a novel way to travel

We rent out our spare bedroom to visitors through Wimdu, to complement our income in these harsh times. The Wimdu experience turns out to be amazing: we get to meet wonderful people from all corners of the world and it has re-ignited our love for London by showing off our city that we love. Our favourite part of the Wimdu experience is sharing the best bits of this amazing city with our guests and what tourist traps to avoid.
And in the rare occasions when things don't run smoothly, the local Customer Service friendly crew sorts it out swiftly.
It's definitely, the only way to travel if you want first hand insight into the local ways.

Make the most of your spare room with Wimdu

We've been using Wimdu for almost 2 years now to offer our spare room to travellers to Scotland who want to experience real Scottish life rather than an impersonal hotel. We've made some real, lasting friendships with like-minded people who have stayed with us and I put this down to the fact that you can write a profile of yourself which will attract people who think and live similar a lifestyle to yourself. Wimdu handle all the financial transactions and the bookings, all you have to do is make sure your booking calender is current and they do the rest. I can't recommend Wimdu highly enough and we're so glad we use them.

Lots of rubbish. More hassle than its worth

Wimdu post details of my site wrongly and without my permission, thankfully no one booked anything. The only booking we have had in still have no details on and cannot understand if/when and how it will be paid. So far.... Total rubbish

Rolanda Rolanda and Inna Semenyajenko found this review useful

Highly recommend Wimdu

I have had a couple of bookings through Wimdu and my experience has been great.

Controlling, Incompetent Customer Service for Hosts

Started listing on Wimdu after AirBnB was subjected to new tax demands by our lovely government. If ever I've disliked an organization, this would be it.

1. CONTROLLING
If AirBnB is that cool older sibling who trusts you to know what you are doing, Wimdu is that nagging one who is consistently looking over your shoulder to make sure you're responding to every single inquiry and punishing you with leeeeengthy politely-written essays - oops, emails - and the deactivation of your listings if you're 1/ not, or 2/ declining, even if a male is requesting a stay in a space with the heading "all-female."

I know when I receive a Wimdu message. My inbox has this cool way of notifying me with a message with the heading "New message on Wimdu." I think it's called an "e-mail." It even contains a snippet of the incoming message if I click on it, which I do to see if it's another male hoping to get lucky and score a stay in the female room before bothering with logging in to respond and whatnot. I don't need big brother Wimdu to get all up in my face with a 3-page letter every time I don't respond or decline someone. Either I'm full or am considering long-term residency applicants so don't have the space for short-term stays at the moment. Stop needing to look over my shoulder at every turn.

2. INCOMPETENT
Twice now, I've had calendar blocking issues. On dates that had never been touched on Wimdu. Marked as unavailable. Thing with dates marked as such is that you can't click on them on the otherwise interactive calendar. So you can't change them to, well, available. Tried five times with refreshing plus five more on the drop-down calendar submission form below it to no avail - the screen didn't even register that any information had been submitted for review or otherwise. So I relinquished to contacting support.

Two days. It took two days to clarify that the calendar was not interactive and, hence, could not be changed on the host computer end. Wasn't the description above clear enough? You tell me, readers, you tell me, because Wimdu support obviously wasn't getting it. And after the two days:

"Please give me the exact dates, price and minimum stay and I can [change availability] for you." Dates not available had been specified in the email you just responded to. Dollar amount listed on all available dates on the calendar. Minimum stay, none, as it has always been in my default settings.

Did I mention that I had two separate guest reservations on standby waiting for this process to be completed, which I made clear several times in communication? Both ended up booking with us via a different service provider. Did I also mention that I'd had a similar issue on AirBnB last year but it was a glitch from my calendar updates rather than an "out of nowhere" unavailability, and AirBnB took care of it as soon as I contacted them?

I'll be looking for other review websites to add this review to. Maybe if enough clear complaints get out there, they'll actually attempt getting their act together. I won't be holding my breath, though.

Inna Semenyajenko found this review useful

ABSOLUTELY HORRIBLE...BEWARE TRAVELLERS!!!!!!!!!!!!

Arrived in London to find a dump waiting for us and a landlord that called us "shi--y Americans, refusing to give us a refund. Wimdu would not return our calls. We were sent to the wrong address and property was not like the internet pictures. DO NOT USE THIS COMPANY NOR THE RISBERGS WHO ARE THE LANDORDS AND PROBABLY OWNERS!

Rolanda Rolanda found this review useful

Absolutely Awful

I have had my share of bad service over the years but Estafania of Wimdu has taken it to an all new level. Argumentative, objectionable, rude, insulting - you name it. I had the temerity to ask a simple question regarding an agent. She didn't bother to read what I wanted but leapt to stupid conclusions and then blamed me. Sweetie, if my data is not in your system - when I provided you copies of it- maybe there just might be something wrong with your system? Or the fool using it. Don't blame the customer on whom your salary depends. 0/10. People, Go to Airbnb who offer the same service but cheaper and far more professional or top of the range, VRBO.com and HomeAway.com who are light years ahead of this shambolic outfit.

Boogs found this review useful