Wimdu reviews

Wimdu reviews

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Review by confirmed purchaser

Great

Wimdu offers great accommodations at really outstanding locations and prices.
One would be ahead by taking advantage of this service! Let's hope some of the other sites offering accommodations. learn from Wimdu.
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Review by confirmed purchaser

all works great

had a good night in clean apartment
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Review by confirmed purchaser

Great place, superb options

Wimdu is the best of the breed. It gives you a host of options to choose a place, and let's you find some of the friendliest places to stay on the planet. I think any traveler should definitely explore Wimdu.
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Estafa

Alquilé un apartamento a través de Wimdu.es para los días del 6 al 10 de marzo. Concerté una hora concreta con el propietario para hacer el check-in. A la hora concertada me presenté en frente del apartamento. Tras esperar 15 minutos realicé 5 llamadas a su número de contacto las cuales no tuvieron respuesta, de hecho saltaba un texto que indicaba que el teléfono no existía. Cuando por fin conseguí que me diese señal el teléfono, el propietario no se digno a cogerlo y ya habían pasado 20 minutos. Cuando conseguí contactar con él me dijo que en 15 minutos aparecería, y no apareció nadie. Seguí intentando contactar con él gastándome mi dinero pero estas llamadas tampoco obtuvieron respuesta. Cuando conseguimos volver a contactar, ya iban a hacer 45 minutos de la hora de quedada, y me dijo que en 5 minutos estaría allí, y tampoco apareció nadie. Así que, tras haber hablado con un operario de Wimdu, que me indicó que si a la hora no había aparecido tenía derecho a la devolución de mi dinero, a la hora de estar allí esperando me fui, ya que, debido al comportamiento del propietario, sin ponerse en contacto conmigo en ningún momento y por la falta de responsabilidad y puntualidad, no sabía si quiera si iba a aparecer y por lo tanto, yo me veía en la necesidad de buscar alojamiento ya que me encontraba en una ciudad desconocida para mí sin alojamiento alguno. Cuando fue a dar la hora cancelé la reserva.

Más tarde,cuando ya me encontraba reservando un hotel, me llamó el propietario. Por lo poco que pude entender me ofrecía algún tipo de descuento que, por supuesto, no acepté ya que me encontraba reservando otro alojamiento y, dada su falta de atención, puntualidad y responsabilidad, no me podía fiar de él.

Tengo registros de las llamadas en las cuales se ve cómo yo intento ponerme en contacto con él en vez de lo contrario, como debería haber sido. Tengo una foto que atestigua cómo a la hora yo seguía allí esperando y una factura del hotel donde me alojé finalmente.

Me gustaría dejar claro el mal trato que me dieron por parte de Wimdu, ya que no se preocuparon en ningún momento por el daño y los perjuicios que me causó el propietario, ya que se pusieron de parte de él y sin dejarme hablar, al indignarme por no ver ningún tipo de defensa por su parte hacia mí, ya que yo era en este caso la damnificada, me colgaron sin darme opción a debatir ningún tipo de acuerdo sobre la devolución del dinero.

Finalmente parece que me van a devolver la mitad, lo quiere decir que me han cobrado por nada, ya que ha sido por nada, ni por alojamiento, ni defensa, más bien me los han robado, en ningún momento me han defendido, sólo les importa conseguir tu dinero de un modo u otro, te hayas alojado con ellos o no. Son unos esta_fadores. No se lo recomiendo a nadie.
Wimdu GmbH

Reply from Wimdu GmbH

Querida Marta,

Sentimos mucho leer que su experiencia no fue exitosa.
Como se explica en nuestra página web, en caso de problemas con su anfitrión, necesitamos ser informados dentro de las 24 horas después del check-in con el fin de
parar el pago de su reserva y que se le pueda reembolsar, de lo contrario el dinero se libera y se paga al anfitrión. Nos puede contactar fácilmente llamando a nuestra línea directa de
emergencia 24/7. El número de teléfono se indica en la confirmación de la reserva.
Hemos puesto mucho esfuerzo en garantizar la calidad y fiabilidad de nuestros anfitriones, y es más fácil reaccionar si se nos advierte en estas 24 horas.
Asegúrese de que siempre estamos tratando de mejorar nuestra fiabilidad y la calidad de acogida para asegurar la mejor experiencia de viaje.
Lamentamos que haya tenido una mala experiencia con nuestro servicio. Pero todavía nos puede enviar un correo electrónico a la siguiente dirección: contact@wimdu.com
y nuestro equipo de atención al cliente hará algunas investigaciones adicionales para este anfitrión en particular.

Gracias por su comprensión,
Saludos cordiales,
Stan for Wimdu Team
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Review by confirmed purchaser

Отличный сайт!

Отличный сайт! Прост и удобен в использовании, хорошее оформление.
Правда комиссия за бронирование через Wimdu чуть выше чем на других сайтах, зато он надежный и выбор квартир там большой.
Единственное что мне не нравится, так это то, что на сайте не указано, на каких языках говорит хозяин квартиры.
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Review by confirmed purchaser

Very nice experience

Everything was great. The reception at the office and the apartment were very good. The only problem is the check out, you must return the keys to the office and that's a little difficult and makes you to wake up earlier. I think it would be easier if you could just leave the keys at the apartment. Anyway is a very good option and I will recommend it to any one!
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Review by confirmed purchaser

Wimdu made our travel experience in Australia easy to handle and very affordable.

If you're looking to have an affordable holiday and meet lots of interesting people, then book with Wimdu. We found the descriptions of the properties accurate and the hosts very friendly and informative. What a great way to travel!
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Review by confirmed purchaser

Bardzo dobry serwis

Dobry serwis, który pomaga wyszukiwać ładne i niedrogie miejsca w miastach gdzie chcesz się zatrzymać. Bardzo dobra wyszukiwarka ponieważ można w niej zaznaczy dużo interesujących szczegółów, które powinien nieć np. wynajmowany apartament.
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Review by confirmed purchaser

PERFECT! NEAT, SERIOUS, EXCELLENT!

My experience with WIMDU in Berlin has been excellent. The first booking had to be cancelled due to shorter time, and the money was credited immediately in my credit card. The second booking was confirmed, the house, the bedroom, the hosts (Gabriele REIS) was excellent, everything so neat, so clean, so tidy, so helpful, I would recomend them to anybody staying in Berlin. Thank you very much for this liaison. Dafne from Argentina.
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Review by confirmed purchaser

Affordable, clean and nice

We enjoyed using Wimdu. Prices are very nice. Service is outstanding. And we had a very nice holiday in Cape Town thanks to Wimdu using less on accommodation and more on food and experiences. :-)

Lars Erik Hauklien
www.sebraskinn.no
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Review by confirmed purchaser

the german alternative to Airbnb

as efficient as Airbnb.
The only bad thing with Wimdu is that the cost mentioned in the offers does not integrate the participation for Windu. This is coming on top, and the consideration of the final cost is therefore misleading. The participation for Windu is only communicated at the when, at the final stage of the booking, which is a very bad surprise. Airbnb is much more transparent to that aspect. No surprise with Airbnb
Wimdu GmbH

Reply from Wimdu GmbH

Dear Damien,

We are sorry to receive your complain about the Wimdu fees transparency.
We take your suggestion into account, and may change this in the future.

Thank you very much for your understanding,
Kind regards
Caroline for the Wimdu Service Team"
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Review by confirmed purchaser

Easy to navigate & excellent selection of apartments

The website is quite comprehensive, with good filters to narrow selections and easy to navigate. And the one property I've stayed in -- so far -- was a winner!
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Review by confirmed purchaser

Wumdu ist einfach toll!

Ich kann nur Gutes über Wimdu sagen.
Würde jeder Zeit buchen.
Danke.
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Review by confirmed purchaser

Everything went smoothly

My first experience with Wimdu and everything was fine and can definitely recommend it.
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Review by confirmed purchaser

Seeing is believing...

Overall experience was refreshingly pleasant and very professional. Traditional travel sites are boring, costly and uninteresting compared to the Windu experience. Highly suggest trying it out on your next trip for either business or pleasure.
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Review by confirmed purchaser

Thank You, Wimdu Support Team

The night before we left for our trip to Paris, the host wanted to cancel our booking, due to a problem with his house. I tried contacting wimdu by e-mail but they had problems with their e-mail. We talked on the phone several times, and just as my flight was about to take off, Wimdu's support team managed to book me another house, and our place was ready when we landed. The support team was very friendly, polite and did the best they could to solve this last minute crisis. It is possible to run into problems while booking houses like this, but now I am confident that wimdu will not let you down.
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Review by confirmed purchaser

Great holidays - even with kids

We have booked a flat in Jerusalem and spent five nights there. The flat was great for our needs (small but perfecty orgnized, and in a very nice neighborhood), the host was great, and we had a wonderful time.

There was one uneasiness in the booking process: We are travelling with our two children aged 3 and 6. Since the smaller one used to sleep in our bed while travelling, I entered "3" under the number of travelling people, as I would do when booking a hotel, in order not to throw flats with three normal beds out of the search process. But unlike in booking a hotel, there was no option later to add the information that there was one small additional co-traveller. This led to having to redo the complete booking. I have to say that "Josef from Wimdu" (Wimdu has the policy that all employees give out only their first name) was extremely helpful in this process. Thank you, Josef! But of course I would be happy if your programmers colleagues could address that problem in a structural way - given the assumption that Wimdu continues to value clients with small children.
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Review by confirmed purchaser

Veru good service

good good good good
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Review by confirmed purchaser

Worked very smoothly and I will look to them again next time we travel.

Worked very smoothly and I will look to them again next time we travel.
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Review by confirmed purchaser

Splendid

Thanks for the service, you have opened a new horizon in my mind.

Wimdu - Simply Better Than a Hotel

About this company

Visit Wimdu

Contact information

Write to: contact@wimdu.com
Call us on: +49 (0)30 20163310
We live here: Voltastraße 5
13335 Berlin
Germany

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