bought over £1000 of goods. in 4 months of having the goods, bath mixer tap broken, and water leaking out, have had to replace that, bath sent has no bath clips. customer service there non existent, and despite telling them to take back their goods, NO RESPONSE again :D have now contacted my credit company. they also refused to re issue me with a new receipt and blocked my reviews on another site :D oh and the bath has depression in area where you stand...great 10 year warranty... you have been warned!!! substandard junk.