Wood2U Ltd reviews

Wood2U Ltd reviews

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Review by confirmed purchaser

Greate service. Fast , efficient, and on-time delivery - with no damage

WEB site was ok but I found it difficult to amend the address that I input due to a typing error. I typed in the amendment but the system did not replace the first address that I input. I also entered a convenient date for delivery which appeared to be ignored because I received an e-mail from Wood2U advising delivery on another date.
However, a quick e-mail to them sorted it out (with an appology) and the delivery was made as I first requested.
I would recommend this company to anyone. Also the price of the goods ordered was very competitive.
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Review by confirmed purchaser

A true commitment to outstanding customer service

Reasonably priced, high quality products. Dispatched with record speed and great communication
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Review by confirmed purchaser

Smooth from start to finish.

Ordering was easy and I found all the accessories I needed in the suggestions. Delivery on time also.
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Review by confirmed purchaser

Perfection

From the very first order everything went smoothly and all instructions followed out,
very happy with the service and will be using you again.
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Review by confirmed purchaser

wood is nice, shame its not what i asked for

i cannot express how glad i am that i did not make a full order. i asked for 3 samples to be sent all in a lovely dark colour. when my parcel arrived (very prompt delivery) i recieved two pieces, one dark and one a plain light wood. plus the fact that my dark piece is named the same as what i ordered but looks nothing like the picture that made me choose it. luckily the samples are free or i would be one very disgruntled customer
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Review by confirmed purchaser

Great prices and speedy service.

Very happy all round with great price, speedy service and fantastic product. Will certainly come back again in the future.

Best regards,
Keith.
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Review by confirmed purchaser

PERFECT SERVICE, RECOMMEND!!

I was so impressed with the service i received from this company.
When phoning the customer service team they were ever so friendly and helped me locate my nearest depot to collect the flooring (SAME DAY which i was also very impressed with), but above all the gentlemen who work in the warehouse at Woodford (charlie browns roundabout) were extremely helpful and friendly, they helped me load all flooring in to the car, without even having to ask.
I will definitely use this company again and recommend to people.
Thank you so much :)
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Review by confirmed purchaser

Great products and excellent service

We have used Wood2U several times before and are always more than happy with the product and services we receive so will not hesitate to go back again.
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Review by confirmed purchaser

Very good service. Helpful staff

This was the second time we have ordered laminate from Wood2U and the service we received was just as good as the first time. Their prices are very competitive, they delivered when they said they would and the product ( Quickstep) is excellent quality. What more can you ask?
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Review by confirmed purchaser

best company i have ever dealt with 5 *

great choice.excellent correspondence (e mails) informed as to stage order is at.. 4.1 metre great value for money, quality worktop, delivered on the day required. would highly recommend. and would use again.
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Review by confirmed purchaser

Great Service & Price

Just placed an order through Wood2u.co.uk as l needed a particular laminate flooring for the last two rooms in my property. I have never used this company before so when l started to gather prices Wood2u came out top. I always shop around when l purchase on-line because from experience it's wise to do this. The web-site is easy to navigate around, great prices, no delivery charge for my order and l had the ability to pick a date of my choice. I had to make a call to check something about the delivery and spoke with a very polite and helpful sales persons. Delivery arrived on the correct day and l received a call about an hour prior to the delivery to let me know when he was due to arrive.
Very happy customer, and although l have all the laminate l need, l would strongly recommend using Wood2u.co.uk
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Review by confirmed purchaser

Disappointed that sample took 2 weeks to arrive - but...

sample looks good so hoping to place an order - and hoping that delivery is more prompt!
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Review by confirmed purchaser

Great service

Fantastic company to deal with. Great service and swift delivery
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Review by confirmed purchaser

Excellent , fast , efficient and great value, would highly recommend.

I had a great experience with wood2u, I had to contact them for some advice, which the guy I spoke to was both very helpful and professional , I ordered on line and requested a delivery date ( 2 days later) immediately I received an email confirmation and time of expected delivery, ( on the requested date), I had 2 texts confirming date and time .
I can highly recommend this company and will definitely be using them again very soon.
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Review by confirmed purchaser

Great service

Quick on delivery and service all materials turned up on time and at good price.
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Review by confirmed purchaser

Flipping excellent

I was looking for a specific flooring for a customer, dark grey, that most places dont have. Decent quality anyway. I found one they wanted and hunted for a good price. Found it at wood2u.com far cheaper than anywhere else. I was half expecting the usual delivery of damaged goods as the couriers are never too careful. It was so well palleted that everything, including the soft board underlay was perfect. When I say perfect i literally mean exactly that. Not a single mark on the boxes whatsoever. Even the flimsy thin plastic that the flooring is packaged in was untorn or ripped. It arrived exactly when I had asked for it to be delivered. I am using them for every flooring job i need. Only one small mall issue was that they didnt have the white beading i wanted but maybe if i called them i could have got it from them.
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Review by confirmed purchaser

'FLOORED' by your excellent service!!

Our first experience of shopping with you has been excellent , good price,fast delivery,contactable by phone pleasant and very helpful would highly recommend to friends and family.
Thank you.
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Review by confirmed purchaser

Change your delivery company

Wood2you brilliant, however delivery not dispatched on time. Did arrive on right day at 7.30! Not after 8.00 therefore missed delivery. Promised next day delivery company said that my order was not on the lorry for no reason. Order did however arrive next day 3 days later and a joiner I had to cancel on two occasions.
I would still recommend wood2you but insist on a guaranteed delivery day.
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Review by confirmed purchaser

Excellent and fast service.

Professional and very efficient. Samples arrived very well packaged.
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Review by confirmed purchaser

Brilliant service

The product was there when they said it would be. They e mailed with the information. I would use them again.

Wood2U Details

Wood2U - Selling Online Since 2003

Wood2U has been selling wood & laminate flooring on the internet since 2003. We have access to over £10m worth of stock all for delivery within 2-3 working days.

Visit Wood2U Ltd

Contact information

Write to: info@wood2u.co.uk
Call us on: 0333 600 1365
We live here: Unit 4, Munro Business Park, Marton Road
CV23 8EH Birdingbury
United Kingdom

Category

Wood2U Ltd is ranked 12 out of 20 in the category

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