I ordered glucosamine in 3 for 2 offer through a Daily Mail advert. I waited 2 weeks and received nothing. Finally I emailed Woods Health to find out what had happened. They mailed back to say that they had run out of stock and it would another 28 days. A decent company would have contacted ME to advise of a hold up.They continued advertising in the newspapers with no warning of a hold up. I will not use them again as I do not feel they are being completely transparent
I ordered on a 3 for 2 Krill Oil..... believing I was ordering from a UK company. After complaining about slow delivery, discovered company was Jersey based? Delivery could apparently be up to 2 weeks? Parcel arrived yesterday (9 days from order)..... delivered from Budapest, Hungary?
Having read recently about the dangers of "cheap" medicinal imports from Eastern European Countries, I intend to cancel order. Strange though that the return address is based in Luton, UK.
I find this company's web site easy to use. Prices with the 3 for 2 offer very good value, delivery always reliable, product appears to me just fine. Excellent choice of strengths and quantities, in short, I am a happy customer, have been for many years, and hope to continue to enjoy their services for the rest of my days.
Mrs. Pearl Digby
I received an email offering me 15% of my next order, I then got another email offering 15% off on one day, or 10% the next day and finally 5 % off.
I completed an order and requested 15% off, it didn't work, I emailed Woods asking about it and they replied saying I could cancel my order and try the next day and get 10% ??? !!! I had completed the order within the timescales for 15%, so I was a little disappointed, however, I did not cancel the order as payment had already left my bank and I like the products.
The packaging bears the following reassuring words, "High Quality Natural Healthcare". I have certainly had no ill side effects as a result of taking various supplements, have been complemented about my youthful looks on many occasions, and am proud of what I manage to achieve in terms of energy and vitality. There are so many factors that affect health and a sense of well-being, but taking WOODS supplements gives me peace of mind and inner confidence.
I have been purchasing Woods Supplements for some time now & they are good value. Delivery is quite quick & they have many offers. The only downside is the huge containers now used which are only a sixth full. I understand that this is to economise & standardize on postage & packing. However, they take up much more room in my medicine cabinet, especially when bought in multiple packs to take advantage of special offers.
I buy regularly from Woods Health, I think they have the best prices available. Delivery is free, you get free vitamins and glucosamine gel with every order, and they do nice offers, like £3 off your next order, or 15% if you order today. Orders arrive fairly promptly, except for propolis, which I order regularly, that takes weeks sometimes.
i love woods supplements, the glucosamine sulphate i've been taking for the last 2 years, bought from woods has given me a new lease of life. The joints in my knees have took a severe battering over the years from my lifestyle, and now i hardly notice the pain i had, maybe the odd twinge here and there, and do you know what, i can't find it cheaper ANYWHERE. With pretty quick delivery and well packaged you should trust woods supplements because I DO, cheers mick kennedy in rugby warwickshire.
Excellent range of products give you great value compared with other suppliers. Usually products are 3 for 2 which makes them even better value. The products are good quality and I would strongly recommend buying from Woods. I would rate them better if they could sort out the delay in the dispatch of products, while Woods cannot be held responsible for delays in the post it can sometimes take several weeks for the whole order to arrive.
For year I have had the odd sprain or pulled muscle ,being a dog walker a common problem so I started to use Woods products like Boswellia and they to date have not let me down , so I widened my search and also use their eye gel as I suffer with allergies and often wake up looking as if I have done 3 rounds with Henry Cooper ,it cools and sooths so I am a confirmed Woods supplement supporter ,service is good and price competitive and with offers better than most.
The selection of products and ease of finding them on the web site is very good. Can only assume that the quality is of a good standard but unable to quantify this. Prices seems reasonable but main complaint would be the length of time delivery takes - need to order well in advance before you run out of a product!
I've tried many companies offering similar products, but none offer the selection, price, or customer service that Woods offer. Because of this i would never buy my supplements from anyone except Woods. Why spoil a good thing i say.
I have been buying from Woods for some time now. Been really pleased with their products so far. They are great value and far cheaper than branded alternatives or from well known health stores. I would have no hesitation in recommending Woods to family and friends.
I placed and paid for an order in good faith on the internet on 31st March 2013. I have now received most of it but 1 product is still out of stock. When I telephone the company they tell me I would get a letter if there was going to be a delay. It is almost 3 months since I placed my order and I have received no communications from them. The only way I find out if it is still out of stock is to telephone the company. I have never had this trouble with them or any other company before and I am not sure as to whether I will use them again. Theyare the worst company for out of stock items that I have ever used.
So you purchase some items from Woods Supplements, and what happens?
I'll tell you, they bombard you with unsolicited emails and mailshots!!
Guys, should I require anything else from you, I'll get in touch with you....no need to waste you're time and money canvassing me! It puts me off doing any more business with you.
Fellow patrons, you have been warned!!
I have ordered two products from Woods, both of which took an unacceptably long time to arrive and had to be chased up. As Woods have an address in the Channel Islands, I was under the impression that the goods came from there, but when my second consignment arrived from Hungary I could well understand the delay. I'm sure there is nothing wrong with goods from Hungary, but I want to buy British goods from Britain.
Anyone would be crazy to order from this company.
I ordered from them on 24th August, and the money was immediately taken from my credit card. It is now 12th October and I am still waiting for the product.
I am constantly fobbed off by being told it's been held up in Customs, which I believe to be totally untrue. I requested either a refund of my money, or to receive the product. Neither of which they have done. I wish they had just told me they were out of stock (I'm guessing here), and then I could have bought it somewhere else.
By the way, the product I ordered was one that they specifically advertised to me in an email.
A rogue and dishonest company - they do not tell the truth about what has happened to your order. Just keep you waiting indefinitely.
They do not deliver the product and do not inform that they are unable to meet their obligations. They have probably gone bust but make other excuses about orders which have been delayed. THey do not answer Emails and do not update customers about the the situation. Trading Standards have been informed and hopefully they will be prosecuted for knowingly taking money without any intention to supply.
george found this review useful
I got a catalogue sent through from this company so I placed an order with them as I thought their prices were competitive. My order did eventually arrive but I sent them three or four emails chasing the order and they never replied to any of them. Not the sort of service I expect from mail order these days. I was just about to claim my money back via PayPal when the goods finally arrived.
I only used these once, placed my order but never received anything. I received the confirmation email and confirmation of payment but that was the last of my contact with Woods, despite my best attempts to contact their customer service team.
george found this review useful
I get my full years supply of glucosamine from Woods and have done for ages - they're definitely the cheapest I've found online and although I once had to wait two weeks for it to arrive, usually it comes within a week. And all their other stuff is really cheap too - they do almost everything you can think of, I've just ordered some Omega 3 capsules too.
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