Unfortunately I ordered a bed from this company. I took a day off, but my bed didn't arrive. Customer service doesn't reply to emails, and not available via phone, neither.
**************** Update: My bedframe was delivered today - fortunately I just got back from the hospital when the courier arrived... I'm still upset because I wasted a day off, but at least I have the product I ordered. Also, I got a polite email from CS - they apologised and promised a refund for the delivery costs which was a nice gesture. Therefore, I amend my original 1 star rating to 3 stars.