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Review by confirmed purchaser
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trustpilot stars

Weren't delivered on the right day

Ordered 2 Deanta doors to be delivered on a Friday so they could be hung over the weekend. If they were ok we were going to order 6 more. They didn't show up and when I phoned I was told that the doors were at the depot awaiting collection by the courier. My father-in-law waited in all day for these and now we can't hang them at the weekend as planned. We have to wait until Monday!!! I'm really angry. This is an unacceptable level of service and all customer services offered me was an apology. I'll be looking to see if I can buy these doors elsewhere.
Julie and Alan Williams found this review useful
    TrustScore 7 / 10
    5,030 Reviews

    Reply from Worldstores

    Dear Mrs Elaine Renwick,

    I’m sorry to hear of the delay with your order. I’m looking into this at the moment and will contact you shortly to resolve.

    Kind Regards
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