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Harrogate, GB

1 Reviews

trustpilot stars
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Where's My Bed? So far a mattress delivered on tues and bedhead delivered today??

Well, so far it's not been a good experience dealing with BedWorld. So far we've had a mattress delivered a few days ago, then today I took the day off work to wait for the bed to come. The courier turned up, I asked them to wait until I checked in the box, but they just drove off. The box was just the bed head. No bed frame! Why ? Why just a bed head? Now we have no clue when the bed frame is coming, or why it never came with the bed head. Zero communication. I'm disgusted with the service we have had and have yet to find out when the bed frame is coming, which means more days to book off work to wait in all day. Have the decency to communicate with your customers and keep them updated. If you were only turning up with a bed head and no bed, then tell us in advance and give a reason why. I'm still waiting for some explanation as to what's going on, or some idea when the bed frame is coming.
3
Julie, Kay Trussell and Alan Williams found this review useful
    Worldstores
    TrustScore 7 / 10
    5,030 Reviews

    Reply from Worldstores

    Dear Matt,

    I am sorry to hear delivery received is incomplete. I am looking into your order and will be contacting you shortly.

    Kind Regards
    Prachi
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