I ordered 3 x Equest Pramox wormers on Friday 29th November as my horses were being wormed the following Friday (6th December). I thought this was plenty of time for my delivery to arrive however, it came to Wednesday 4th December & there was no sign of the wormers.
I therefore rang your customer service department. The lady I spoke too took the relevant information from me & said she would look into it & call me back however, I never received a call back. I therefore had to ring back again towards the end of the day. The lady I spoke too the second time around abruptly told me she had resent them out again first class that day however, she could not guarantee they would be with me the following day.
Fortunately the wormers did arrive the next day but this was only after myself having to chase my order twice. If I had not chased the order I would have still been waiting & I would have missed the worming programme at my stables.
Good value products and a quick hassle free service. We are often "punished" for living in the remote Shetland Islands by extra carriage charges and slow delivery so receiving my wormers in two days, postage free, is very much appreciated.
Wormers co uk Always very helpful, good products and prices speedy delivery
Very impressed with Wormers.co.uk - I have used them for a number of years now, and they have never disappointed on price or service. You can buy wormers slightly cheaper elsewhere, but I would rather not compromise on less than excellent service!
Ordered wormer ,received quickly and used,no problems ,pony happy and iam
Correct order delivered and quickly.
One of my horses is allergic to most ingredients in horse wormers the only one he can have is Equest and Equest Pramox. Under these cercumstances can Equest be cheaper? The vets do not know of an alternative.
There is no reason for wormers to be so expensive, it seems that anything equine makes the price go up!
I would recommend buying wormers from this site. They alway arrive very promptly. This site is the best value for money that I have been able to find when comparing similar products. They have a wide selection of wormers and worm egg testing kits.
I ordered my wormers for my 3 horses with ease on a Tuesday morning about 9.20am. By the time the following Monday came round though I still hadn't received them, so I emailed Wormers.co.uk to ask when I could expect them to be delivered. I got an email the following morning (Tuesday) to say they must have gone missing in the post and that they would resend them.
I got the wormers on the Wednesday, so they had resent them straight away as promised, as my invoice inside had the day before's date on it.
I was a bit disappointed initially that the womers had taken so long to get to me, but Wormers.co.uk are clearly at the mercy of the Post Office like the rest of us, so not really their fault! They were however quick to sort the issue and resent more when I contacted them. I will be happy to use them again in the future as they provide a great service at a very affordable price, especially when I have 3 animals to worm :)
The worners came very quickly after ordering and are excellent quality.
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