[REPLY]
Bought and paid for 3 wood, after 10 days had heard Nothing, took 2 emails to get an answer, has put me off a little. Need a laser rangefinder but would think twice about using this company.
The golf shoes look and feel great. My only slight reservation was that I thought there would be a tool to replace spikes supplied with them. I have sent an email to customer services today to find out whether these have to be ordered separately
I ordered the cap on the Wednesday night and delivered on the Saturday very good service and not having to pay for delivery.
thank you
the most prompt internet shopping experience I've had.
Bought a Mizuno quarter zip jacket off 118 golf and found the quality of service brilliant
Coming up to 4 weeks since I placed my order and still nothing has arrived. Apparently there are stock issues, but this was not stated at the time of order. Communications are very poor, in particular there is no telephone number to ring.
Overall experience terrible and still havn't received my items
100% trustable, friendly & efficient.
no issues at all, would recommend.
CHEAPEST ITEM ON LINE WOULD RECOMEND LOOKING AT THIS SITE FOR YOUR ITEM FIRST.REALLY QUICK DELIVERY REALLY PLEASED.WOULD DEFINITELY USE THIS SITE AGAIN.
Delivery to the netherlands in 2 days. Great service all the way.
Pleased with my dealings with this company. Found them very helpful and would deal with them again. Would recommend them.
Still yet to receive item, order 15 days ago. E-mail from customer service saying out of stock even though on website it was it stock (and apparently still is).
Very poor service.
HI all,
I recently purchased from 118 golf, then while waiting for the clubs to turn up read some of the reviews on the site and panicked a bit! BUT the clubs and other items i ordered all arrived within the delivery time and was all delivered A1 condition.... Recommended A***
Ordered 2 items on 27/4/12 received 1 on 8/5/12 and still waiting for the 2nd, Very disappointed,delivery should be much much quicker. May no use again
Very very poor communication and would never buy off this company again. They claim that they have stock when they don't. No contact number and don't e-mail you update you on your order. Please....don't use this company. Get a price match at Amercian golf or Direct Golf....don't use this company!!!
Ordered the cobra weekender travel bag, ( Looks great in the picture), delivery time was ok, but when I opened the bag it has cobra writen in bright yellow letters on the side of the bag, not gray lettering as it appears in the picture, I would never have ordered this bag if I had known about the yellow lettering (very disapointed), if I want to return this bag I have to pay again for expensive postage and that would take the overall price up to other competitors prices, so it looks like I am stuck with the bag. Very disapointed, apart from the bright yellow lettering Its a nice bag.
Excellent prices and decent delivery...what more can I say. You'll find bargains on this site if you keep looking.
made the order for 2 carry bags on saturday, and had them delivered in Denmark the following thursday before 12.00.
Will use again and surely recommend to others.
I have just received the order I placed on the 29th April and received on the 2nd May.
Congratulation on the service and also keeping one informed of the progress.
Delivery was quite slow from time of placing order. Two items ordered that were claimed to be in stock were not and have been left "to follow".
The golf shoes and Golf Shoe bag were delivered very promptly. Packed very carefully and arrived in tip top condition! Fabulous value and exactly as described!
A great buy. Thanks!
Bought 3 golf cloves for less than I would have paid the pro at my golf club for 2.
Excellent value
Easy web access nice tools nice service I ordered one pair of gloves which wasn't available and they sent me a better pair of gloves at the same price. thank you
I need a basic product was pleasantly surprised to discover it was an official item which I hadn't appreciated when ordering. I though it would just be generic version. This was great as I was already pleased with the price so it seemed even better value. I was offered a range of delivery prices which were all reasonable and the item arrived at the quickest side of the estimate for delivery. All in all a very good value and effecient service. Will definitely return in the future.
They didn't have a telephone number for contact purposes so had to rely on email - had to chase them to find out why there was a delay, got an email back saying the item would be despatched on a certain day - it never was, this sort of experience puts you off using operators like these so I will never use these people again.
Mb Thomas found this review useful
I ordered a new Callaway wedge and a dozen golf balls and selected free delivery from the options available, expecting to have to wait a while for them to arrive. I was very pleasantly surprised to receive an e-mail later the same day confirming that my order had been despatched by courier. It arrived early next morning well packaged and exactly as described on-line.
I'll definitely be using 118golf again in the future.
Opinion captured in one line comment
Brilliant website layout, fantastic service, quick delivery.
East to navigate the sitevand the purchase experience is good however the customer service is poor and communication non existant
Brilliant price on all your stock...stock is brilliant quality aswell...delivery time was fantastic all round best that I've bought off :-)
I ordered a number of items which took around 10 days to be delivered and when the parcel was received it did not have all the items on my order. I contacted customer services by email and was advised that the missing item was now discontinued so I asked for a refund. Over a month later and I am still waiting on my refund and have had no response to my last two emails. There are plenty other good golfing websites out there and I know what one I won't be using again......118golf.
Product arrived 2 days after it was ordered, 2 days earlier than promised and communication regarding the order was prompt and helpful. I would definately use again and recommend.