www.118golf.co.uk reviews

www.118golf.co.uk reviews

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8.6
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About

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Review by confirmed purchaser

GREAT COMPANY

ITEMS ARE JUST WHAT THE DOCTOR ORDERED-SHIPPING WAS DISRUPTED BUT THAT'S WHAT EASTER HOLL'S DOES.THANK YOU
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Wrong clubs received!

Fast delivery but wrong clubs sent!
I sent 2 mails asking what to do and they wrote :"We are checking into this for you and will be back to you shortly".
Well, 5 days to check my order and still no answer!!!
It's not what I call "shortly"...
Without any news next week, I'll intend to cancel the sale!
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Review by confirmed purchaser

118 offer premium products at competitive prices.

118offer an exelent service and met all expectations.
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Review by confirmed purchaser

Delivered to wrong address

No problem with the website or speed of delivery. My golf shoes were dropped into No 20 Littleview Road . I live at No 18 Raymond Road. Luckily the woman who received them tracked me down through the phonebook. I went and picked them up not a good advert for you and especially not UPS.
In2Europe Ltd - 118 Golf

Reply from In2Europe Ltd - 118 Golf

Hi Michael

Thnaks for letting us know about the delivery problem, clearly the courier at UPS has dropped the ball on this one. We have reported this to UPS to ensure the delivery problem is investigated.

We will send you a gift voucher for the inconvenience caused.

Glad to hear your are happy with our site, hope to see you back soon

Best Regards Liz
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Review by confirmed purchaser

Great service

Great service and well informed on delivery
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Review by confirmed purchaser

Great

Balls at an amazing price, discount Callaway shirt, great Mizuno belt......amazing savings, delivery in 2 days, what's not to like?
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Review by confirmed purchaser

Communication let me down

A few days after making my online purchase I realised the bag I ordered would not arrive in time. I therefore tried phoning and emailing but heard nothing back but later that day my order was posted. The bag arrived a few days later than I would have liked but was still an excellent purchase. My only real quibble is that I like my retailers to be communicative and that it almost seemed that my package was there ready to be sent all along and just needed the push of me wanting to cancel, to nudge dispatch.
In2Europe Ltd - 118 Golf

Reply from In2Europe Ltd - 118 Golf

Hi Andrew

Sorry that you where not happy with the communication, we are working to improve the way we communicate with our customers.

I have looked at your order and I think we did a reasonable job for a standard delivery. Your order was placed on Tuesday 08 Apr 2014, 18:59:06, and delivered on the following Monday by UPS at 11:18:00. We did email you an order confirmation, and then again an order dispatch confirmation on the 11th of April , and a tracking number.

Following your feedback we are condsidering adding an additional email in between these 2 emails, to advise customers in future that their order is progressing through our system.

Thanks for the feed back, and I hope you have a great golfing season.

Cheers

Mike
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Review by confirmed purchaser

great seller, really reliable!

Fast shipping and careful packaging.
I am fully satisfied.
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Review by confirmed purchaser

Prompt service, fair prices

Looking around the Web for a new golf bag, these chaps had the best price on the one I wanted. and although they said delivery in 5-7 days, it was here within 48 hours. Like!
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Review by confirmed purchaser

easy site and quick delivery!!

this is a site you must go to for all your golfitems...
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Review by confirmed purchaser

Easy peasy

Goods arrived in double quick time, service excellent
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Review by confirmed purchaser

Decent service, though product was dirty

Ordered a golf bag, delivery time around 4/5 days. Bag was dirty in parts and needs cleaning. Thought it would be cling filmed or bubble wrap but not.
In2Europe Ltd - 118 Golf

Reply from In2Europe Ltd - 118 Golf

Hi Dean

I am sorry you found the bag like this. This bag came straight to us from Callaway and has only been in our warehouse for 5 days, being new 2014 stock. I will report this to Callaway and have the rest of the stock in our warehouse checked.

Regards

Liz
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Review by confirmed purchaser

Fast professional service

Excellent advice and prompt service.
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Review by confirmed purchaser

Kept it Simple & easy to order

I was well informed from the start of my order right through to delivery, and I was delighted with the quality of my Flight Golf travel bag, thanks 118golf,
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Review by confirmed purchaser

RAIN WEDGE

I thought the fastening would be felcro, sadly not.

I did order a blue one but received a black one. I am returning the Rain wedge. am 4 April
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Review by confirmed purchaser

Good product.

The grip is OK it works well and stops the wrist rotating.
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Review by confirmed purchaser

Great!

Great dealer!
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Review by confirmed purchaser

good service, great company

Product great but sizing wrong , having to return for next size down. Otherwise very happy with service, price and product
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Review by confirmed purchaser

Excellent again

Fast delivery and good prices, will use again soon
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Review by confirmed purchaser

First rate service from start of order through to delivery thank you.

Ordered on Sun evening item delivered as instructed on Tuesday excellent service and cheaper than other sites.

In2Europe Ltd - 118 Golf Details

About this company

Authorised online golf shop for all golf clubs and equipment offering price match and free delivery. Callaway, Taylormade, Adidas, Mizuno, Footjoy, Bushnell, and Titleist are a few of the major brands we supply. We also have a great range of GPS rangefinders, golf balls, golf training aids, golf shoes, golf trolleys, golf gloves, golf waterproofs, and golf clothing in stock.

Visit www.118golf.co.uk

Contact information

Call us on: 0845 4300118
We live here: Unit 12, Camberley Business Centre,
GU15 3DP Bracebridge, Camberley, Surrey
United Kingdom

Category

www.118golf.co.uk is ranked 18 out of 31 in the category

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