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13 days passed but I didn't get my order

Till today my shopping experience with 118golf wasn't very successful. I placed the order on 6th of February, but it is still on a way to the destination point. It is a present for my husband's birthday (21.02). I was sure that the parcel would arrive till that date (it is stated 4 - 7 working days delivery to the EU countries on www.118golf.co.uk) but it is suddenly turned out that scheduled delivery is: 25/02/2013. I am really upset.
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