Goods were ordered and delivered within two days. Great service and highly recommended.
Footjoy Greenjoy shoes purchased. Best price found across internet golf stores and shoes arrived on Monday when ordered on Saturday evening. After checking on line reviews I ordered 1/2 size smaller as suggested and size was spot on.
Great product, great prices, smooth transaction - highly recommend!
I ordered my new putter on a Sunday expecting it to arrive by Friday however I didn't receive this until the Tuesday after. Having stated the delivery time would be 3-5 working days this is pretty disappointing. The product was in perfect condition though and I can;t complain on that side of things.
i was extremely pleased with how easy it was to order the item for my husband....who by the way was very pleased with his golf shoe bag , the quality and style. It arrived days earlier than stated with am email before hand letting me know it had been dispatched. Thank you for your service will purchases more golfing items from you in the near future.
Never had and problems with 118golf as there products are what is stated on the web site. Despatch and order communications are 1st class but delivery by UPS is very suspect. Product left in full view by our front door with nobody in the house and changing delivery on UPS site was extremely difficult with delivery person clearly ignoring instructions to leave next door if not answer obtained.
No issues with 118golf or there excellent performance and communications.
I started my shopping experience with 118 by asking a query on an item I wished to purchase for my husband. The answer to my query was prompt and friendly which resulted in my continuing to purchase the item I required through them. I received my order very promptly and in good condition. I have had a very good experience shopping with this company and would do so again without hesitation.
Having used 118golf several times without problems I have been disappointed with my latest online order! 2013 Titleist Pro V1 'off runs' did not meet the website description and were certainly not;boxed as new; as described, instead arrived loose in a brown cardboard box! The large black blobs on the balls renders them useful for practice use only! One disappointed customer!
Ordered 5 x gloves but could only provide one from stock so supplemented the shortfall with slightly better product at no extra charge. No hesitation to purchase from 118 Golf again.
Chris Allen (Cheltenham)
Bought a Titleist 913 D2 at fair price with free delivery which was delivered well within the promised timescale.
Very happy with the product and the service which was smooth and easy.
Recommend this seller as honest and reliable with no hesitation.
Minor frustration as first delivery attempt was a day earlier than advised and thus there was no-one at home. Second attempt at delivery was as expected and no problems. Product was well packaged, ell priced and arrived undamaged.
Contours are the best golf shoes I have ever had the pleasure to wear and I have been playing golf for over forty years. They look good, feel good and are exceptional value when purchased from 118golf. Their service was also good, taking only two days from placement of my order to delivery.
Very simple. Under Armour Trousers and Top in 2 days from ordering. Great service 118 Golf.
Ordered an umbrella, got an umbrella,but not the correct one. What did surprised me ,having described the umbrella that I had received, was that I was asked again to check because they were sure they had sent the correct one.
I ordered a galvin green ladies skin from 118.
It arrived very quickly however they sent the wrong product. It was leggings in a labelled bag for the top!
I contacted customer services by email and they sent me the correct item the next day.
They asked me to return the wrong one which was an inconvenience but offered to pay the return postage, or alternatively purchase the unwanted item at a slightly reduced price
Fast delivery, produced in compliance with the desciption
I love 118golf, their website is good to use, their products are always first class and their prices are very competitive, the only disappointment is that it took 7 days to deliver a golf jacket. I know it gives an estimated delivery of 3 to 7 days, but nobody wants to wait that long when they've just ordered something. Come on 118golf, get your despatch and delivery sorted and you'll be perfect. The experience would make me consider not using you next time I'm afraid.
Only 4 star rating because there has been no information that only 3 of 6 goods are in stock. So I wait a few days for delivery and than I wrote an email asking for it. They answered in a short time.
In my opinion, the poorest customer satisfaction driven company period!!!!!
It started by me ordering three pair of golf shoes with an estimated delivery of 5-7 days. After 9 days, I contact their customer service department, only to be told, sorry but one pair is out of stock, what would I like to do.....a different colour, same type...fine with only the slightest hint of an apology about lack of communication. Got them a couple of days later. Only problem is....one pair wrong size and the size I was looking for out of stock. Contact customer services and they arrange to get the shoes picked up but only after me complaining the fact it was their fault. Asked if I could get a different kind instead, but this confused them.....why?...I have no ides. Again no apology for the way they handled this order.
Poor show with very poor customer service.
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