www.118golf.co.uk reviews

www.118golf.co.uk reviews

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Review by confirmed purchaser

Helpful & efficient

I saw a Callaway Aqua Dry golf bag in the sale whilst abroad and I ordered it & asked that the delivery date be extended until I returned and that is just what happened. The delivery service UPS was smart, polite and on time.
The bag is good too
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Review by confirmed purchaser

Great service

I ordered a driver 9 in the morning,it arrived the next morning.Simply great service
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Review by confirmed purchaser

very good value plus prompt service

very good value plus prompt service , unfortunately my delivery instructions were not to leave package at a particular address, guess were it was left !!!!!!!!!!!!!
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Review by confirmed purchaser

Poor customer relations.

I ordered a new driver and paid for next day delivery.
I received an email informing me that the driver had been dispatched last Thursday via UPS and that I would receive tracking information later that day.
I received no further information and in spite of emails to Customer Relations and a telephone call, which had to be left on an answering machine because all staff were engaged, got no answers.
The club arrived on the following Monday afternoon and, luckily, someone was at home to receive it.
Very disappointed with the Customer Service!
A.R.C
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Review by confirmed purchaser

Fantastic service

Ordered the item at 1pm and it arrived at noon the following day, even though it was meant to be standard delivery and therefore was expecting it from 5-7 working days.
First class
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Review by confirmed purchaser

excellent service

Product arrived next day.
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Review by confirmed purchaser

Excellent service with my product arriving on time and in excellent condition.

Top quality products, customer service and great courier company, excellent!
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Review by confirmed purchaser

great service

I always prefeer buy on 118uk instead search store here in Rome (Italy).
Fast...convenient prices...many items...
WHAT ELSE..

Giovanni
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Review by confirmed purchaser

Good product

Took over a week to arrive. The delivery charge was ridiculous for something that weighed less than a pair of gloves.! The excuse for the high delivery was that it was being sent to a far flung corner of th UK. I can understand, but may not like like delivery charges for bulky items, but wrist warmers? Come on!
In2Europe Ltd - 118 Golf

Reply from In2Europe Ltd - 118 Golf

Hi Jennifer,

We are sorry that you are unhappy with this delivery charge. Our rates are clearly displayed on the website and as standard we charge a flat rate of £5 to IE regardless of weight or size as we are trying to give a single competetive price. We are always trying to bring down shipping costs when we can but we are sorry in this instance you feel that you payed to much.

Regards

118Golf
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Review by confirmed purchaser

excellent service

Quick delivery
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Review by confirmed purchaser

My Tees on time

Thank you for fulfilling my order promptly and just as you described it would be.
My golf tees are exactly the type I was looking for and I will definitely recommend your company to my golf friends should they require any accessories/equipment.
Thank you again for your excellent Customer Service.
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Review by confirmed purchaser

brill service

I bought three new golf shirts two Callaway and a Taylormade they all arrived within 48 hours, and all good value.
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Review by confirmed purchaser

No problems at at with very speedy delivery.

Have used 118golf many times as their prices are very competitive and the goods arrive very promptly.
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Review by confirmed purchaser

Excellent

Took longer than expected for delivery. Not ridiculously though. Good price. Good product.
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Review by confirmed purchaser

excellent customer service from golf 118 product arrived in time

purchased the Calloway ladies Strata 16 piece golf set excellent value for the money as a beginner to golf I didn't want to purchase an expensive set and before I purchased my golf set I read the review and was pleased with what I had read so here goes wish me luck
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Review by confirmed purchaser

Delivery estimates are inaccurate

Delivery is quoted as 3-5 days.it wasn't shipped until day 7. Small point but annoying
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Review by confirmed purchaser

brilliant service & clubs arrived within 3 days of ordering

I had tried to order these Titleist woods from another online golf supplier, after 3 weeks of false promises, cancelled and got money back. Ordered same Titleist clubs here & they arrived 3 days later.
The 913f 3 wood is awesome, can't help smiling after first couple of shots went arrow straight & a long way
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Review by confirmed purchaser

Excellent

Service was excellent notification of despatch on time , packaging was excellent
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Review by confirmed purchaser

value golf for all

great value and will be back shopping for more
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poor delivery,poor communication

purchased a callaway aqua dry stand bag which took 12 working days to arrive despite the invoice saying delivery to ireland was 3-5 working days. The time taken is way too long, but worse is the lack of response from 118. I e-mailed on 3 separate occasions without a reply.I eventually received an e mail saying my bag was was despatched and I would have it in 2 days, it took another 4 days to arrive. If they had responded to my earlier e mails informing me of a delay or other issue I would not have minded, its just with no responses you start wondering have you been duped. As a golf fanatic I purchase a lot of stuff from online stores and in the last 10 years I have used Online golf, Golf Direct,Golfbidder, Best for balls, Nevada Bobs, Sports Direct & Halpenny Golf and have always received my orders very promptly, within 4 / 5 days, but the experience with 118 was not good and I would not use them again. Looking at other reviews online the delivery times & poor customer service are regular complaints so the company must be aware of these issue but choose to do nothing about them . Pity as website is user friendly and items competitively priced, however I think I'll stick with the companies mentioned above in future as may be worth paying a bit more to be guaranteed to get your order in a reasonable time.Greg Hayes

In2Europe Ltd - 118 Golf Details

About this company

Authorised online golf shop for all golf clubs and equipment offering price match and free delivery. Callaway, Taylormade, Adidas, Mizuno, Footjoy, Bushnell, and Titleist are a few of the major brands we supply. We also have a great range of GPS rangefinders, golf balls, golf training aids, golf shoes, golf trolleys, golf gloves, golf waterproofs, and golf clothing in stock.

Visit www.118golf.co.uk

Contact information

Call us on: 0845 4300118
We live here: Unit 12, Camberley Business Centre,
GU15 3DP Bracebridge, Camberley, Surrey
United Kingdom

Category

www.118golf.co.uk is ranked 18 out of 31 in the category

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