123-reg reviewed by

London, GB

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

123-Reg Support is a JOKE. "No time scale sorry"

Well I have been using 123-reg for years with no problem, until last week. When I needed to change over 50 domain name servers so submitted a ticket only to be told system admins had left at 5.30pm and it would be looked at in the morning. I'm now 5 days in and still have nothing at all... NO TIME SCALE, NO RESPONSE (automated only) and NO NAME SERVERS CHANGED.
    123-reg
    TrustScore 7.4 / 10
    381 Reviews

    Reply from 123-reg

    Hello Jake,

    I would like to inform you that this has now been resolved. I have responded to the ticket on your 123-reg account.

    I apologise for the delay taken in completing your request.

    Kind Regards

    James
    Comment (?)