123-reg reviewed by

London, GB

2 Reviews

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Just awful

I was told it would take 2 hours to change my website over from windows to Linux, it has taken over a day and I have been given the wrong settings and information on multiple occasions. The advisors on the phone have admitted mistakes of other advisers whenever I have called but never apologised for them.
Gary Trotman and Paren found this review useful
    TrustScore 7.4 / 10
    380 Reviews

    Reply from 123-reg

    Hello Tom

    My name is James and I work for 123-reg.

    I am more than happy to have a look into this issue for you. I will need you to send a ticket number or domain name over to customerexperience@123-reg.co.uk so that I can trace your issue and be able to help.

    Once I have this information I will look to get this issue resolved as soon as possible.

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