Reply from 1st Cameras
[REPLY]
- Reviews (14)
- Laurynas Kažys
- London, GB
- 1 Review
Excellent, smooth and quick delivery
I was looking for a camera bag to fit my laptop for a long time so I ordered a Lowepro Compuday 150 bag this weekend. The bag arrived quick and smooth within a couple days. Packaging was good and the bag was well protected. 1st Cameras will definitely be one of first places I'll check out for my next purchase. And most importantly the price was better than any other place I checked. Would definitely recommend for anyone looking for great deals.
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- Keith Davidson
- 1 Review
Something Rare These Days - Wonderful Customer Service
I bought my first DSLR kit from 1st Camera in Feb 2011 and had no problems whatsoever. However, last week, on a shoot my Nissin Di866 Pro Flash developed a fault, where only the pre-flash was firing. I thought the flash only had a 12 month warranty, but on speaking with 1st, they informed me that it was 2 years. Wonderful.
As I am about to go on a two week photographic holiday and really need the flash, 1st told me to return it to them and they would send the replacement out to arrive at my first destination so I won't be without it.
Communication and general customer service has been top-notch - thank uou.
- dean armstrong 07970023265
- 1 Review
fantastic if all equipment worked
i got a full 3 rig lighting kit which has worked amazing ive got to say but the trigger that came with it didnt work so i had to buy a new one an expense i could have done without. so amazing equipment and price just a shame i had to spend money to make it work.
dean armstrong 07970023265
- v coppin
- 1 Review
not very good
if you do not have the goods why advertise and take payment
Reply from 1stcameras
Our apologies for being unable to supply the Visionary Binoculars you were after.
Our site lists several thousand products, and at times some lines are unavailable from our warehouse. Subsequently these lines are ordered for direct shipment from manufacturers and their distributors normally without delay. Items not available for immediate are highlighted as such on our site
Where possible we try to resolve problems at the earliest opportunity, and we attempted to offer an alternative product, but we understand this was not to your requirement.
We of course would welcome the opportunity to help you in the future, so please do not hesitate to contact us if we can be of any further assistance.
Regards,
The 1st Cameras Team
- Clive Arnold
- 1 Review
Excellent, friendly service
Having successfully knackered the memory card reader on my precious D700, I was put in the perplexing situation of having to entrust complete strangers with its repair.
In the end I opted to go with 1st Cameras, and just hoped they would do a good job. THEY DID, and now I have piece of mind in knowing where to send my camera if I knacker something else. Hopefully that won't be too soon :)
Reply from 1stcameras
glad to hear you are pleased with the service.
thanks for the review
If we can of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Alan Charlton
- 1 Review
excellenct service as usual
as with everything I have bought from 1st camera my Giotto tripod arrived speedily, packaging as usual was first class and like everything I have bought from 1st camera it was at a very good price
Reply from 1stcameras
thanks for the review, glad the tripod arrived as planned
If we can of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Brian Gilbert
- 1 Review
Perfect in every way 24 hour delivery fantastic service would recommend this company to everyone.
This is a excellent company to deal with very easy to order via their website, I have only ordered paper from this company and cannot find any faults at all. I have used this company now for 3 orders. All packed in secure packing with no damage by Royal Mail. Delivered in 24 hours top company would recommend this company to anyone.
Reply from 1stcameras
Thanks for the review, and we are glad you are happy with the service so far.
If we can of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- melvyn
- 1 Review
1st class service
good price very fast delivery
Reply from 1stcameras
If we can of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Roy Green
- 1 Review
Superb service and great price, order arrived in less than 24 hours
I had only one slight hitch, I put the "Lastolite" studio equipment in my basket but then decided to buy a larger system, the basket would not let me delete the smaller one, so, I called the customer service team, they solved my problem in a few seconds, then my order went through, the following day my system arrived...brilliant!!
Reply from 1stcameras
If we can of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Martin Gammon
- 1 Review
Very knowledgeable, approachable and quick delivery
1st Cameras were great as they were able to answer my questions about a product and offer further advice. The first item I wanted was only just on the market and they secured me an early product - so they have a good relationship with suppliers.
Quick delivery completes the service.
Reply from 1stcameras
thanks for the review, trust the pocket wizard kit is as expected
If we can of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Paul Knight
- 3 Reviews
Excellent fast service and cheapest on the net
Did a quick price comparison and these were the cheapest. Ordered Monday afternoon and arrived wednesday morning. Spot on.
Reply from 1stcameras
thanks for the review
If we can be of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Phil Richardson
- 1 Review
Good customer service.
Easy to deal with and excellent service.
Reply from 1stcameras
hope the lighting gear is working out okay
If we can be of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Lynne
- 1 Review
Speedy, efficient service
My order arrived sooner than I had expected. It was well packaged and the goods were as described. Very pleased with the service from start to finish!
Reply from 1stcameras
having fun with the green screen ?
thanks for the review
If we can be of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
- Andy S
- newcastle under lyme, GB
- 1 Review
5 Star Customer Service & Super Fast Delivery
I thought the customer service was excellent this is the 3rd time i have brought from 1st Cameras and the Lastolite 6x7Hilite and 6x7 Vinyl Train for £275 was by far the best deal out there i basicly got my Vinyl Train for free!
Delivery was free and arrived the next day.
Will always recommend them to anyone
Reply from 1stcameras
thanks for taking the time to leave a review
If we can be of any future assistance, please do not hesitate to get in touch.
Regards,
The 1st Cameras Team
