I ordered parts from this company in september and after being told that I would have the parts within seven working days, the parts took seven weeks to be sent to me. Unfortunately I ordered another part on the 8yh Nov. and was promised delivery in two to three working days, no part has arrived yet. They take your money immediately but don't deliver on their promises. Murth Hogan, Wexford, Ireland
I was disgusted with this company, I ordered parts,they were wrong, i sent them back and they said they i had to get Volvo parts, so i asked for a refund. It was on 13th August it is 8/10/13 and still no refund. I spoke to them according to my phone bill over 15 times. One man said, every time i rang he would ring me back.He didn't speak English very well. Another man said he would refund me, and hasn't. I have just reported them to Trading standards and will be contacting Watch dog about them. They are so wrong.........
I was quoted a good price, then found out it wasn't even the correct part for my car despite giving them the details including the registration.
Sadly discovered after reading the reviews here that I'm likely to have a massive phone bill after being led a merry dance.
On the phone I was treated with contempt because I'm a woman. Cannot recommend somewhere that rips you off in phone bill costs for something they don't even have! I found a much better site that was free to use, and wasn't premium rate numbers to ring for checking out the quotes so I can honestly say DO NOT USE 247spares.co.uk, use other reputable ones.
Nigel Wolstenholm found this review useful
When you ask for a quote you'll get offers by text and what looks like a mobile number to ring. They don't warn you in the text that the call is not part of your free mobile minutes but actually a premium rate mobile number that will cost you a fortune while you're sat on hold or going through the menus. There is absolutely no warning on the text about the charges of ringing this number which begins "07034" and looks like an ordinary mobile.
If you go on [external reference] com you are given genuine mobile numbers so its easy to think this is the same. It's not!
Don't get stung by the website claiming "Receive no-obligation trade quotes on cheap car parts within minutes via email, text or telephone absolutely FREE" because as soon as you reply their premium phone line cash registers are ringing up the profits!
If you look them up on Companies House, you'll see that they change registered address several times from Warwickshire to Essex to London, The directors and secretaries are appointed then resign the next day. Make of it what you will but to me I can't really give them the benefit of the doubt that there isn't something sinister here.
You'll be seeing them on Watchdog soon!
Nigel Wolstenholm found this review useful
Fabulous response to my request for a full steering rack, with pipes intact.
When the rack arrived, the pipes were missing - one phone call to the yard and they explained that 'the lad' had been told to pack the lot but 'he forgot'.
The very next day the pipes were with me, at no extra cost and my car was repaired and back on the road.
I was sceptical at first, but all my fears were unfounded.
I highly recommend 247 spares - just be exact in what you're requesting and wait for it to arrive.
Filled in my details and part required, sat back as lot's of offers came in. I followed the tips and did not accept the first offer, when i did the part turned up within two days a truly good service.
A very good service for people wanting to maintain their own car. My only reservation is that there is nothing in emails or on the website to tell you how much it is going to cost to phone the numbers given to you by email to source the parts. Is this legal?
Very swift response from suppliers via this site, but unfortunately the number that 247spares give you to contact the suppliers back so that you can sort out purchase doesn`t work
Out of six responses all six numbers weren`t recognized, fortunately one of the suppliers rang us so we were able to sort a deal out
I tried to ring 247spares to tell them but just sat in a Que for ages running up a phone bill despite the recording saying I was next in line
Shame as it was a good start
Once I had completed my request, I received an email confirmation with log in details. I was really impressed with the amount of choice and quotes that I received within a day. It was all really easy to use. Great Web-site.
I have ordered a spare part for my car with 24/7 and I am very pleased of the many replies from their suppliers, however I was unlucky to pick one supplier that didn't fulfil the agreed prompt delivery. I even paid an extra amount so that my order would be delivered to me on the agreed date. The result is that I spend a fortune for two days for paying a taxi in going to my work. I received my order anyway and I am happy with it as it is the correct part that I need. That is why I gave only 4 stars in my survey.
Rolly from Cupar
the set up was easy and the response was very fast. i had six quotes within twenty minutes of registering, but at 2:30 in the afternoon "our lines are now closed please phone back during normal working hours of 9am to 5pm". having spent twenty minutes trying to contact suppliers on the 0703471 numbers (only getting the message above) i phoned the number at the top right of the website. i was put through to a "parts" line and was electronicaly informed that i was 5th in line to be answered. i held until i was 1st in line to be answered half an hour later (one hour after i started the call) 247 disconnected.
OVERALL....LOOKS GOOD BUT DISSAPOINTS
The majority of responses were for used components and not new ones as I had expected. The majority replied within the hour and the site is a good starting point when time is critical. Very satisfactory.
Very good, would use again, good product, fast delivery, very pleased
I have been really impressed with the quotes time and prices. Couldn't have been a better service and experience. Absolutely recommendation.
I have used this service before successfully, I am using it now and I will use it again if the need arises.
There's no hanging around when it comes to needing a part, the contact and offer is Quick, reasonably priced and exactly what you are looking for.
Exellent Service !
I received 4 quotes for the spare I rquired. Selected a supplier and contacted them, paid for the part and awaited delivery. Then I had a phone caqll from the supplier explaining that the part was too badly damaged to sell. Payment already refunded. Great service though it didn't result in a sale. Will certainly use again and recommend. Thanks
It's very good to know that when you need a part for your car, there is an organisation that will disseminate your request widely, ensuring that you get quotes in very quickly and can compare them, used or new, price and warranty. I have found 247spares very useful
I was looking for a clutch and gearbox and put the word out there online.
247Spares came up with a number of different sources for me to choose from, I was completely blown away by choice and found what I was looking for in a matter of minutes.
The items were sent, I had them fitted and every thing is now perfect with my car.
I have ordered on two separate occasions now from 247spares and always found their service awesome. Quick response from their companies and also quick postage. Highly recommended service!!!
i WAS VERY PLEASED WITH THE NUMBER OF CALLS I RECEIVED WHEN ASKING FOR A WING MIRROR FOR MY CAR. I EVENTUALLY FOUND ONE THE EXACT COLOUR FROM PRESTIGE ALLPARTS, WHO EVEN TOOK THE TROUBLE TO PHOTOGRAPH IT AND SEND IT VIA E-MAIL BEFORE I ORDERED IT. IT ARRIVED TODAY AND PERFECT IN EVERY WAY. WHAT MORE COULD I ASK FOR. MANY THANKS. I SHALL ALWAYS TRY THIS COMPANY FIRST IN THE FUTURE.
Within a few minutes of my request I had a phone call and obtained the goods. However I hadn't realised that I would receive a list of quotes so paid more than I needed too. The item has arrived but unfortunately it is the wrong part. There was no shipping note so I do not know who I ordered from. I have, I hope the number on my call list as I tried to ring them back so I will try to sort on Tuesday/Wednesday.
ordered part and it was delivered within two days,the fastest item i have ever had delivered from anyone. Well done.
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