Reply from 3000rpm
[REPLY]
- Reviews ()
- Ivy Pauline McAleavey
- 1 Review
excellent service
Great value for money in everyting i purchased and it all arrived in excellent condition. I would have no hesitation recomending this company and will most certainly be using them again
- Stephen Elwell-Sutton
- 1 Review
Superb advice and service
Thanks to 3000RPM for the excellent advice and help in planning the upgrade to my computer. Both the advice beforehand and the service afterwards have been first-rate. Nothing appeared to be too much trouble and my PC is performing superbly.
- Barry Smith
- 1 Review
Crap.
I took my Blackberry Playbook in for a socket replacement and was charged £40 and they didn't do the job.
- stewart cuthbert
- 1 Review
Happy Happy Customer
Bought a recon laptop on line but not happy as kept crashing & was really slow. \took it back within 7 days & swapped for an equivalent. No probs. Easy as you like. Really professional people to deal with, people who know what they are talking about. Would be happy to recommend 3000RPM.
- mr danny denton
- 1 Review
fantastic service
great company always deliver when they say great selection of products
- stanley broadhead
- 1 Review
very fast delivery
i found the site very easy to use,the products on offer are good value,could do with more better quality products in the cd and dvd blank media area,but all in all a good site with very fast delivery and very well packed.
- David Brand
- 1 Review
Repaired Laptop
I put my Laptop into get repaired last week. There were some really good areas and some not so good.
Good things were the communication, speed of repair and the easy access to the the shop.
The area I was disappointed in was we paid to get the data transferred off our hard drive but the data for only one user was moved across. This has resulted in missing photos, music and documents.
I would also liked to a received the old hard drive back.
Service was good and would recommend them although disappointed with the above.
Reply from 3000rpm
- John McColl
- 1 Review
Superb Service
Have used 3000RPM many times and the goods arrive very promptly and meet the spec required. Recommended site.
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- Chris Holgate
- Paignton, GB
- 3 Reviews
- Mark Ramsay
- 1 Review
Excellent service as always
Easy to use the website and plenty of options either to collect and pay on collection or pay by card.
- D WOOD
- 1 Review
low cost, top quality
just bought some new inks for my Epson printer, they arrived two days later, great service. I also wanted some advice regarding the printer and I emailed 3000rpm and got a response same day. Great!!!
- Simon Brown
- 1 Review
Above and beyond
Innovative customer service. Kept up to date at every turn with the job in hand.
- Elizabeth F G Lauchlan
- 1 Review
Dependable and cheap
I continue to purchase my ink cartridges because of the price and the service given, and would recommend that others do likewise.
- jd hayburn
- 1 Review
great speed
ordered my hard drive on Saturday and got it on Wednesday as promised.
- Mrs L A Carter
- 1 Review
Great value products but don't use Google checkout!
I have been buying from 3000 rpm for many years- they are usually very helpful and offer good quality products at competitive prices- I am especially a fan of their compatible Epson cartridges.
Unfortunately, I discovered a couple of year back that when using Google checkout, that the delivery charge is calculated incorrectly resulting in a higher charge.
Moral is, pay another way!
Reply from 3000rpm
we did have some issues with google checkout and dropped this method some time ago and now accept all cards and paypal :)
- Mr G. Bragg
- 1 Review
Excellent service & product from 3000rpm (Again!)
Excellent service and product, coupled with good packaging and very fast despatch. Place your order with confidence!
- Keith Salvin
- 1 Review
Great service but they don't use landlines
Gave PC for repair, work was done swiftly and at a good price BUT we gave landline number (no mobile) and received no callback to say repair ready for collection. We only found out when using a friend's PC to access emails and even then the message was in spam. The repair in fact was done on the day we handed it in (how's that for good service!) but sat there as we didn't know to collect it. Still, we would recommend this company and will use them again.
- John Brush
- 1 Review
You fixed my computer which was in a really bad way
My previous experience of 3000rpm has been good. I have recommended all my friends who have computers to go there. The only thing that caused me a problem was the fact that so many of the files on my computer were deleted and I had to re-install for example Windows Basic visual express which is not a trivial operation, others such as Labjack software, Instromet software, Weather Display Software, and many more. It meant my system was off the air for well over a week, but I acknowledge that pert of that may have been my fault as there was a problem with the serial port which was possibly working all the time. Anyway it's all working fine now, although things won't be completely back to normal for several more days due to the loss of much weather data (most of which is in the Instromet hardware backup system).
- MR JW MYLES
- 1 Review
expensive collection experience
I tried to order something on line last week to pick up at the warehouse, when I got to the checkout page I was being charged postage but when I tried to change the option to collect at warehouse it was not there. eventually I discovered that if I changed the county in my address to dundee the option to collect was there!!! I did collect the memory I ordered on Saturday at 5pm but when I got home I discovered it was memory for a tower system not the laptop memory I had ordered, I had to come in from Forfar on Sunday to get the correct memory. Not the kind of service I have come to expect from yourselves 9I have dealt with you for a few years now without any problems, hope this is a one off ! I will continue to leave my county as Dundee so I can pick stuff up
Reply from 3000rpm
Very sorry to hear of issues.
We only show option for warehouse collection for local customers.
When all customers could get this option, lots would choose as its free but then find it was wrong as they were from england etc and we would then need to spend time changing orders etc.
I understand not ideal but the workaround is to say you are local and it will allow the warehouse collection.
As for the item being wrong, I am very sorry about this and have emailed you a discount code for next order.
- mr jason crawford
- 1 Review
excellent and relible
this is a brilliant site very cheap prices well recommended
- Mr CHARLES F G JACKSON
- 1 Review
Super
They are very good at listening to you I requested inks they did'nt stock but they sorted it out for me!!!!!! Excellent service'!!!!
- Miss Vera Cooper
- 2 Reviews
Great Experience
I delivered my lap top on the Wednesday to have a virus removed and a good clean up.
This was done to a high and fast service, i had a problem longing on not the fault of 3000 RPM 1 text to them and they phoned right away and solved this over the phone i'm very happy with the service given & work done, my laptop is now running much faster , thanks 3000 RPM will use you again .....
- MICHAEL JAMES Pxxxxxx
- 1 Review
never a problem
always reliable they deliver what they promise used them for printer inks and paper great prices.
- DR MARKO PROROCIC
- 2 Reviews
great service!
I was very pleased with the service from 3000rpm. they shipped what i ordered really quickly and their prices were the best that i found anywhere
- michael bringloe
- 2 Reviews
5 STAR SERVICE WOULD DEFINITELY RECOMMEND
Placed several orders with this company without a single problem. All orders arrived on time in perfect condition - all items are well packaged.
Reply from 3000rpm
reviews are great for us to know how we are doing so are appreciated, thanks again.
3000rpm
- Andrew Whyte
- 1 Review
Prompt and professional service
I went in with a few laptop problems and they were sorted within a day. Very cost effective.
- Customer
- dundee, GB
- 2 Reviews
brilliant service
would recommend using 3000rpm. delivery service is great
- Beryl Pritchard
- 1 Review
24 hour turn around
I was delighted to hand my computer into workshop on a saturday and have it repaired and ready for collection on the sunday. A 9-5 week day service would have been very difficult for me to access. I would use this service again and recommend it to friends
- Susan Chalmers
- 1 Review
friendly, helpful and prompt service!
every communication i had with 3000rpm was responded to quickly. they were friendly and honest and told me exactly what was wrong and advised me of options of what was needed.
- Fiona Hume
- 1 Review
Usual high standards of repair and good advice.
Repair was more expensive than first thought due to not it just being a virus but requiring a new hard drive. Phoned first before going ahead to discuss options.
- john dunn
- 1 Review
best service possible
Been using them for years they have always delivered the best prices and service top blokes all round would def recomend
- Kevin Lynch
- 1 Review
fast, friendly service
Almost perfect, handed in my HP Pavilion dv7 to have a broken hinge replaced. Friendy staff seemed knowledgeable and the laptop was returned after a couple of days. I liked how they use texts to keep you updated on progress and inform you if the costs will exceed the estimate. My only minor gripe would be £40 is slightly pricey to fix a hinge, and the sticker attached to the laptop lid was really difficult to remove! Recommended.........
Reply from 3000rpm
thank you for taking the time to write us this review, I'm glad you were overall happy with your repair.
We understand £40 is expensive for a hinge but there is the time involved in stripping down and rebuilding the entire laptop thats around it, only a fraction is the cost of the part itself.
Thanks again
3000rpm
- Mr Mark McGowan
- 2 Reviews
Nice easy transaction.
Ordered goods to be uplifted from their store, received confirmation email swiftly with full instructions for pick up. When I picked the order up I was there for less than a minute, it was a nice easy transaction with no issues at all. Will happily deal with again.
- MR ALLAN G SUTCLIFFE
- 1 Review
What a great value on Printer Inks.
3000 RPM is a great shop that's why i go back time and time again you get value for your money well done and keep it up.
- M Milne
- 2 Reviews
Excellent service with same day local delivery, excellent
The site was very easy to use and the ink we received is working perfectly in our machine and the same day local delivery was excellent, I cannot fault 3000 rpm and they will receiving and my business from now on ,excellent.
- Paul Hurwood
- 1 Review
Great Website and Fast Service
I originally came across 3000rpm on Ebay, but after getting burnt by another seller on there I decided that I was comfortable using it. When I found out that 3000rpm had a website, I checked it out and found that it was just as great a selection if not better.
I placed an order on Bank Holiday Monday and was very surprised that the order was picked and packed and ready for dispatch the very same day (within an hour in fact).
My order arrived well within the three days specified and was packed very well. I know the DVD's that I have ordered will be suitable for what I need them for as they are my regular brand. I haven't tried the inks for my printer yet, but they were so cheap that if they don't come up to scratch I am only out £3. Hopefully I will be surprised again.
I will definitely be using 3000rpm again and will when asked reccomend them to friends and family.
- Fred Willoughby
- 2 Reviews
That's wot I call service
Ordered 3 x 8.5gb DVDs in 25 pkts. Arrived well packed and in excellent condition. Would not hesitate to recommend this company
- callaghan
- 1 Review
Make this your first repair stop!
Very pleased with the prompt and efficient service.
- Kevin
- 1 Review
Very bad service
Order Number: IS53AU10092842
Placed this order on Mon 20 May 2013 13:31, using Royal Mail Tracked 1-3 days service, expected the order to arrive by thurs 23 May 2013. Up until today the order still have not arrive as on thurs 30 May 2013. No telephone number to call to find out what happen to my order. Try using the live chat a few time all cut off. Email them but take long time to get a reply.
Reply from 3000rpm
We sent over full tracking information which shows the parcel is in your local delivery office.
We always respond fast to all emails and sorry the live chat cut off we will look into this.
- euan john shaw
- 1 Review
