Placing the order was simple with excellent communication. You are kept in 'the know' the whole time, a time slot for delivery is given the evening before and the delivery is made on schedule. We live at Newcastle and the driver came from Leicester and our fridge was delivered at 0730hrs. How about that for service.
All companies should sit up and take notice, This is how it's done!
I'm very impressed with the service ireceived on purchasing a new micro hi fi system so easy everything fell into place with the fast delivery I can 't fault a single part of this experience. Very pleased with the goods would highly recommend this company to allmy friends. One very happy customer in Coventry
After a search on the internet, I found the best price at 365 Electrical. I was able to select a day that suited me with the promise of a text the night before, to confirm delivery. The text came as promised, the van turned up on time and my order was just as I expected. Perfect!
I ordered a Beko DCU8230W condenser dryer and since we've only had it a few fault-free days I can't comment on the support offered by 365 Electrical in the event of a problem but the effort they put into their delivery process in terms of speed and keeping the customer informed was first rate.
Been wanting a freezer for a long time now I would often search online never really meaning to buy till I had a off chance to compare wen I saw a lec freezer and I know of them I decided this is the time ordering was a no hassle move I had a lot of information from 365 all the way though the delivery slot was before time which was handy the driver phoned first and was very helpful all in all I can't fault the service.
We'll done 365 you got it right
Great company to deal with competitive prices excellent communication and delivered precisely when they said they would. Cannot fault them.
Excellent very quick delivery pleasant and friendly
I bought a new hotpoint washing machine. The delivery was free and I was able to choose the day online at time of ordering. They gave me a 2 hour delivery window the night before and delivered on time. The driver even called in the morning to say he was 20 mins away. Great service. Highly recommend..
Everyone we dealt with actually knew what they were talking about which in todays world is unusual. The method of delivery was excellent meaning that we did not have to wait around all day. Thank you for your efficiency it made the purchase a pleasure.
my. daughter recommended 365 Electrical to me so I gave it a try, the whole process from start to finish was nothing short of excellent, the item I wanted was in stock and competitively priced, I received an email giving me a delivery slot and the team arrived promptly within the slot, unloaded the van and put my range exactly where I wanted it and cleared all the packaging. then gave me the option to check it all over before leaving and said if I find anything after they leave to report it ASAP. the delivery team were pleasant cheerfull and friendly. all in all a perfect service that I would not hesitate to recommend
Have used them previously and they have always given 1st class service. The site gives all the information you need and the prices are reasonable. Will definitely be using them again. Have told several people about them and they have been very satisfied with them too
I order my items on a Thurday evening and was given a choice of several delivery slots the first being the Saturday morning. I couldnt believe it could be so quick! The evening before I was sent a message with a 2 hour time slot - great if you have to plan a busy weekend, the name and mobike number of the delivery driver. On the Saturday morning I was given a call 30 mins before so I coild be ready. The driver was friendly and helpful and loaded up my old appliance to take away. I would definately use this company again. An excellent service!
The goods were delivered on time and I was informed on the day before to make sure that i was at home. The men came in, did their work efficiently and went away without fuss. All went smoothly. Customer service was very helpful when I needed some help about registering the warranty. Yes, I would definitely use this company. Very impressed.
It was very easy to select and order the cooker and hob that I wanted and was delighted to find that it was at a very competative price. The delivery date I wanted was easy to arrange and the delivery was spot on with two very helpful young men arriving on time after ringing to let me know they were on their way. Everyone I spoke to from the company have been informative and helpful and I would recommend them to anyone.
Having taken delivery of a brand new washing machine, it did not work. No problem I though..........give them a ring and they will change it out for a new one.......This was on a Saturday so they said that they would get someone to call me back before 12 midday on the Monday. No call. I called them, they said they would look into it and call me back within an hour. 2 hours later......no call. I call again and am promised a call back before the end of the day. Guess what no call. I called again and am told that a Samsung Engineer will have to call and look at the machine. They will call me........tomorrow to make an appointment. I have no doubt I am looking at a few more days before the come out. All of this time I have no working machine at all. So, if you need a working machine and can't do without one, and want efficient customer service.............I suggest you look elsewhere.
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