I purchased a set of Sennheiser Radio Mics here because they were cheaper, in stock and the postage was much lower than other suppliers. Communication via email and text on the progress of my order was excellent, and in fact I received the Mics by lunchtime next day, despite being in Northern Ireland.
Would like more postal options. £18 is too much if you don't need an item next day.
This would definitely make me shop around in before ordering in future.
Would like more transparency with stock. If it's not in stock , why say it is on the website?
Other than these points I was pleased with the quick turnaround.
I was looking to buy a Canon XF305 camcorder for my daughters 21st birthday present. I’m not a company with a huge budget just a dad with some hard earned savings so it was important to find a company I could trust. My daughter had worked at Pinewood studios and noticed 3D Broadcast Ltd so I run some checks and decided to buy from them. It was easy to set up an account and I placed the ordered. I had a couple of calls from Paul Raeburn who informed me that the camera would be with me on Tuesday and it was. Great company to deal with, great communication, all in all 5 stars. Start saving again so I can order some more equipment from 3D Broadcast. Good job Paul
I bought new camcorder from 3D Broadcast and i would really recommend them.Simple ordering process,fast delivery and excellent customer services! Plus it was first store where my camcorder was available in stock.
Good prices, straight forward web ordering.
Ordered an Alphatron EVF from 3D Broadcast, and I must they are absolutely first rate in terms of the customer service and communication. Delivery was speedy and the Alphatron was well packet and in perfect working order. Wouldn't hesitate to recommend them to anyone.
Product ordered on Tuesday and received the following day. Communication was outstanding and product arrived well packaged. Would recommend this company to anyone.
I fully recommend 3D Broadcast to you. Their service has a personal and friendly touch. Got a call from one of the staff to ascertain that my choice of order is the right one to meet my need. It was indeed reassuring. I was told when to expect my order the day I placed my order and indeed it got to me before noon the next working day. Their prices were pocket friendly too. What more can you ask for?
I was really pleased by the level of service provided by 3D Broadcast, a very friendly personal service that is so rare these days, especially with online stores. Not only was the service great but the prices were too and they are now the supplier I would automatically go to first next time around. I wish more companies were like 3D Broadcast.
I've had some dodgy experiences with professional AV retailers in the past and it's the last thing you need when spending a lot of money and earning your living from the equipment. 3D Broadcast were always willing to chat and help me out if I had any problems, and were very professional and patient.
I would definately recommend buying from these guys.
Personalised service, speedy delivery, can't fault them.
This was the only place I found ( easily ) with the item I wanted and it was in stock. I requested a specific delivery date, that was confirmed at the time of order, and it turned up as specified. No hassle and progress emails along the way.
Paul from 3D Broadcast realised that the supplier of the part I wanted was near to his place of work. He immediately took time from his day to visit them to confirm availability of the item. The item was not is stock so he arranged for a demo item to be loaned to me - it arrived the next day. I cannot recommend them highly enough.
Excellent company to deal with and very keen prices. Goods mailed direct from manufacturers stock next day and arrived before 10.30am. Can't ask for anything more ! Will buy there again.
This must be one of the first companies where their "in stock" status is actually true! I needed an EVF quickly, and not only did they have one of the best prices on the internet, their communication from purchase to delivery was faultless.
I thought the P&P wasn't cheap, but in terms of guaranteed next day for a working business it was well worth the money. I have paid less elsewhere and been waiting 3 or more days, whereas at 9am the next day UPS were banging on my door.
Very glad to have an account with them, and I plan to use them a great deal more in the future.
I placed my order on a Saturday evening paying with Pay Pal and chose next working day delivering. Around 9 am on Monday morning I got phone call from Paul Raeburn (Director) telling me that my address was not verified with Pay Pal so it was a security risk to send to. The solution; sort it with Pay Pal or alternate payment method. I went fo the later which was all processed cheerfull and efficiently. Paul told me the goods were in stock and would be with me the following day. Got the standard emails detail order status and then sure enough it arrived as stated. I just want to thank Paul and his team for their swift and highly professional manner. It felt like a breath of fresh air. Would use them again without question. Thanks Guys
I needed to buy a couple of drives for work. Your site was recommended by our 'data wrangler'. I asked for next day delivery, and you rang to say you could bring it that afternoon. Absolutely no hassle whatsoever. Much appreciated.
Ordered online, and when there were problems I got a phone call from 3D Broadcast straight away to sort it out for me. Very impressed with the personal service that I received. Would order from 3D again without hesitatation.
Very fast response to my initial enquiry on Friday. I paid for the item on Monday, and the HD screen was delivered and in use on Tuesday by 11am.
Superb service and the price was great too.
Highly recommended company and will use them again for sure.
Ordered 3 items. 2 delivered fast! 3rd had to be shipped via other distributor who didn't ship the item - were they out of stock or did they forget? I had to enquire about the proposed delivery of this item and still a delay. A shame, otherwise great service. I've had a few experiences online recently (other suppliers) were I've ordered instock items only to be informed 'sorry we don't have the item/s in stock, delivery will be in 1 or 2 weeks'. It's very frustrating for the customer!
This was the first time I have used 3D Broadcast and I was impressed with both the service I received and their knowledge of the market. I would not hesitate to recommend them based on this one transaction.
I have not long ago pre-ordered the new Black Magic Cinema Camera from 3D Broadcast. There were a number of different companies which I could have chosen, but 3D Broadcast seemed to me, to be the most respected and highly regarded by a number of individuals to be one of the most professional around. Most notably that of the main distributor for the item that I am purchasing. Communication with the company has been brilliant! Nothing negative to mention at all.
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