i've purchased a number of items from 3d broadcast, and every time I've spoken to them I've been impressed with their manner, knowledge and advice.
I ordered the Portabrace 2SR case, but they sent me the 2SRK Case, which comes with added extras, for no extra price. Usually with specialised camera accessories, you can end up waiting weeks for it to arrive, but this came within 2 days, which surprised me immensely.
The case itself is top class, as can be expected from a company like Portabrace. I needed a case that has high, as my PMW F3 with all the Element Technica accessories stands high at over 13''. This was one of the few cases that stands so high, without going in to the awkward hard cases.
So to sum up, I'm impressed with the products, customer service (they even phoned me) and delivery time from 3D Broadcast sales.
3D is outstanding. The web-price of the several items I have bought from them recently has been the lowest I've found while in all cases the products have been spot-on quality, delivered well wrapped the next day. The company has been unusually thoughtful in its response to my interactions with them. All very professional.
5/5 - and I shall certainly be back for more purchases….
Thanks for checking your stock to find what I was looking for and dispatching very quickly. Very happy with the price and speed at which you dispatched.
Bought several items from 3D Broadcast Ltd in recent months. The prices so far have always better than some of the bigger players in the Broadcast market and the service is helpful. Website overall is good although some items are not listed and I've had items showing "in stock" that were a couple of days wait once I'd purchased them. Ok if you are not in hurry but not so good it you need items for a shoot. Would also be good to have a customer product review section on individual products as per Amazon. Overall recommended.
I recently bought a Blackmagic Design Cinema Camera 2.5K from 3DBroadcast.
The staff were patient helpful and knowledgeable and I was able to extract all the information and clear up any questions helping me to easily make an informed decision on suitability. The camera arrived the next day. I just put the memory and an ancient lens on it, switched on and it worked straight out of the box. It happened to be on 1080p pro-res (not RAW) and the recorded test files were instantly viewable, both on the camera and by placing the SSD in a Windows laptop with Apple Quicktime without the absolute necessity for grading, The image and build quality for the price, and ease of use is jaw dropping, and I haven't even shot 2.5K RAW yet, or used the amazing DaVinci Resolve which I believe now has editing added to it's facilities (version 10). I may be back for the BlackMagic Pocket camera later.
Rapid Delivery, prompt efficient EASY service, courtesy, kept in the loop always knowing where your goods are from payment to dispatch & delivery
Very happy, I would definitely buy again from 3D Broadcast
Ordered an MFT Cinema Camera. The staff was very friendly and I got my camera within 2 weeks. Possibly the best part is that it was a whole 200 GBP cheaper than all the other competitors I checked at the time.
Absolutely faultless, phoned up to check if order had made it out and caught them in the middle of shipping it out the door. Really great to speak to someone directly in the know at the other end of the line. Great price on the equipment too. I would highly recommend them.
I wanted to purchase the Blackmagic Cinema Camera MFT version, which is quite scarce at the moment, and almost none of the A/V suppliers had this in stock. When I saw 3DBroadcast showed the camera "in stock" AND AT THE BEST PRICE, I immediately called them, and was delighted to hear that they did actually have it available (unlike other suppliers whose website's say "in stock" but aren't...).
I bought online straight after the call, received the confirmation email (and invoice) the same day, and the camera arrived the very next day.
Needless to say I am very pleased and (while a rarely write reviews) I thought this would be an exception, because of the less-than-stellar service I've had from A/V suppliers in the past, and the contrasting excellent service from 3DBroadcast!
Keep up the good work 3DBroadcast - all it takes it excellent customer service and competitive pricing in this industry!
I rang to enquire about a camera which was not in stock, and happened to catch them the day before they were due a delivery of them. I ordered that day and then received an email from 3DB telling me they've re-routed one of their incoming stock to be with me the next day. All for almost £200 less than a competing website. Thanks!
We ordered a camera from 3d broadcast yesterday. Telephone call was answered quickly and guy was really helpful. Put in order on website and kit arrived this morning.
Also enquired about motorised linear track rigs and was given phone number and name of chap at importers to field my questions. Also couldn't have been more helpful
Fast, polite service and great prices, can't fault it.
First time using this company... Very pleased with all aspects.
Spoke with Martin to confirm a few things, he phoned me back within minutes and I ordered... emails received with process updates and then delivery on time.
Konova product is very good quality...very impressed.
Thanks for providing a really good product and service!
I called to Enquire about the Black Magic Camera, and unlike everyone else i called they seemed confident they would be able to get me one by the end of the week. Let alone, the very next day I had a call saying that they had received it , it was in my joyful hands the morning after. From now on 3D Broadcast will be my first 'port of call' especially as they are competitive on pricing too.
Not only do they have the right products (in this case cinema lenses) but the prices are good or even excellent and the service is first class. They rang me specially to mention two specific aspects of my purchase and sent several emails to keep me informed of the progress of my order which arrived in very good time, especially as they had to order the items specially.
First high value order from them recently. Phoned first to check humans exist and the phone lines do get answered. Found a really helpful, knowledgeable response. Good prices, great range of products, delivery super fast and reliable. Will certainly be a returning customer and hope they keep it up. Many thanks!
I purchased a set of Sennheiser Radio Mics here because they were cheaper, in stock and the postage was much lower than other suppliers. Communication via email and text on the progress of my order was excellent, and in fact I received the Mics by lunchtime next day, despite being in Northern Ireland.
Would like more postal options. £18 is too much if you don't need an item next day.
This would definitely make me shop around in before ordering in future.
Would like more transparency with stock. If it's not in stock , why say it is on the website?
Other than these points I was pleased with the quick turnaround.
I was looking to buy a Canon XF305 camcorder for my daughters 21st birthday present. I’m not a company with a huge budget just a dad with some hard earned savings so it was important to find a company I could trust. My daughter had worked at Pinewood studios and noticed 3D Broadcast Ltd so I run some checks and decided to buy from them. It was easy to set up an account and I placed the ordered. I had a couple of calls from Paul Raeburn who informed me that the camera would be with me on Tuesday and it was. Great company to deal with, great communication, all in all 5 stars. Start saving again so I can order some more equipment from 3D Broadcast. Good job Paul
I bought new camcorder from 3D Broadcast and i would really recommend them.Simple ordering process,fast delivery and excellent customer services! Plus it was first store where my camcorder was available in stock.
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