All goods recieved 5 days from order date ,The square tolet seat was a letdown and bad fitting and will have to go back . the shower screen is a folding nightmare but was upgradeable to a static for an extra £64 ridiculas .I rent propertys and tried this company because they were local but Plumbworld and Better Bathrooms are still superior with next day delivery and choice of screens at no extra cost .
The staff were helpfull with a bias to upsell.
The same price deal was available from the other suppliers and I would have got what I realy needed .
I upgrade at least 4 bathrooms and kitchens each year on my rental propertys and carry out the work myself so I know the pitfalls
This item arrived damaged, Unfortunately, by the time we spotted it we were at the point of 'no return' and now will have to live with it. Where the hinges on the top pull down cupboard are attached, a screw has caused the panel to split. - instead of the four screws required for each hinge - there is only two. This may be because of the splitting - it is my guess that this should not have passed Quality Control. Also, when the the sink was placed on top of the fit was poor and it was very wobbly. There was nowhere to attach the plug and the plastic piece (which should not have been plastic in my view) arrived broken and looked cheap and nasty and the unit looked better without it. We currently having a lot of work done at the moment and did not inspect it thoroughly - lesson learnt. On the plus side it looks great and (if it was not damaged) good value for money.
The on-line provision is easy to use and backed up by very efficient telephone service for those odd questions.
The delivery was pre-notified and delivered well within the time boundaries..
very easy site to use, great prices and could choose delivery methods. wanted a small bath - they were the only ones to keep the size we wanted in stock, the taps that I decided on - were double the price in B & Q!
Very helpful delivery man - he even brought a different waste for the bath - so I could have a choice between a round one or a square one!
Excellent... will definitely use them again.
4bathrooms dispatched my order swiftly and it arrived securely packaged and in good condition. A minor glitch was that there was no e-mail informing me of the fact that the package had been dispatched.
Unfortunately my order wasn't exactly what I wanted, although it was what I had ordered. The manufacturer had upgraded the product without changing the model number, and therefore would not fit into my existing pipework - not the fault of 4bathrooms. Therefore I had to return my order, and this process was handled efficiently and politely. Customer services (Nett Haddock) kept me informed of the progress throughout, and my money was returned within a couple of days. I would definitely use them again, were the need to arise.
First class service, everything was perfect. Order delivered in two days. Had a phone call the day before with an estimated time which was kept to the hour.
I received a leaflet some time ago and put it in a safe place until I needed it. The website was very easy to use and great for making comparisons. I checked the prices against Wickes and B & Q and they were very compatible. My order was acknowledged immediately and delivery was received very promptly. We checked the order when it was received and everything appears to be in order, although we have not installed it yet. I would have now hesitation in recommending 4 bathrooms in fact I already have.
The item was by far the cheapest for the same item, it was delivered within days and even came ready built. Very impressed and very pleased, will keep the website link on my phone and WILL be using them again.
Very happy with the service provided. Staff were particularly helpful and patient in sorting out an error in my ordering. The purchase itself was well priced and delivered at the time promised. Overall very good and I would recommend 4bathrooms without hesitation.
I ordered a drawer unit 8.00pm Wednesday, it arrived at my door at 10.30 am Thursday - you can't ask for better service than that. We also recently purchased units for our cloakroom an en suite - arrived in 3 days. Fitted beautifully by a local plumber an looked superb. They are really good quality for the price, which you would have to pay more for from other sources. We are now in the process of refurbishing our main bathroom and will purchase again from 4Bathrooms.
We ordered everything we needed for ou new shower room, including fitted cupboards, and chose 4bathrooms as it was cheapest. Believing you get what you pay for, we thought it would be a bit 'budget', but were very plesantly surprised by the good quality of the units. Everything is very well finished, with no rough edges. Delivery was very quick - ordered Monday afternoon, delivered first thing Wednesday, and everything there, with no damage. Excellent all round!
4bathrooms came up much cheaper than anywhere else even the big online bathroom names were a fair bit more expensive, although 4bathrooms didnt have the wide range the others have.
No hassle, delivery arrived when stated unlike some other big companies I used who messed me about.
As a professional bathroom installer I am more than happy to recommend 4bathrooms for their speedy response to all orders and queries. I will definitely be using them again.
Excellent service. I ordered on-line and forgot to add an item. I emailed them that night to ask them to add it to the order and they called me first thing the next morning to take the order. They successfully added and all the order came together very quickly. I thought the fact that I had ordered online, then emailed a separate order, there might be some delay or mistake, but they got everything exactly right. Very good value for money
Paid extra for next day delivery & whilst bath arrived, the kegs/stand didn't.
Not a great customer service experience when I called and then told it would be 2 days before they would arrive. Not good when tradesmen were coming the next day to fit! After complaining was offered £25 refund
Make sure you look here first before buying any bathroom equipment.
My on line buying experience was spoilt by the delivery service. We bought a shower screen for my daughter who lives on her own in a flat on the first floor. The delivery service would not deliver to her flat and would not take away the wood pallet.
Very disappointed and may stop me buying again.
Shocking, truly shocking.
Ordered a Doc M Pack from these guys for a job. What arrived was a miss matched pile of junk and wrong or missing parts. When I complained and asked for a new one to be dispatched asap as it was holding the job up. First they asked for pictures to prove it, took and age to respond and then they said they'd collect the wrong one and return the money. Not bothering to tell us when the guy was coming to collect it so that he turned up while the box was still on site was pretty much the final straw.
Avoid at all costs.
As we had been let down by our previous supplier, it was with a little bit of concern that we tried a new supplier. 4bathrooms were as good as their word with delivery date and time, unfortunately a small piece on the pump was broken ( probably heavy handed courier) however 4bathrooms supplied the replacement part and we received it the following working day. It was also nice to be able to speak to a human being and not some faceless idiot at the end of an e-mail address. Will use again without hesitation.
Ordered Sunday, desptached Monday, delivered Tuesday. Excellent service. I did call on the Monday as I hadn't received a despatch confirmation (sometimes get nervous with online purchases), girl on the phone was nice as pie and confirmed despatch and delivery dates.
I ordered a tap pull down. for my kitchen @ £50 you delivered an electric sweeper ! I then had to go out and bye another that day because kitchen fitters were @ my door to fit my kitchen. you exchanged the tap day after but it was too late i was gonna send the tap back but the fitters offered me the money for the tap as they were gonna fit on another job lucky YOU
We ordered our bathroom furniture on line which was quick and hassle free. The website is very clear and easily accessible. We quickly found exactly what we needed and ordered it.
It came within a week and was delivered by a really helpful friendly guy.
The products are top quality at fantastic prices. We saved a fortune.
I would have no hesitation recommending 4 bathrooms to anyone.
Past experience has led me to be wary of on-line bathroom retailers. Glad to say that this one turned out to be really good - order placed at noon on Sunday, goods delivered 08.30 Following Tuesday, well packaged, no damage, no problem.
We placed the order which was straight forward. I called them to check all was ok because I placed order on a bank holiday Monday. The lady said yeah everything's fine u will receive a call by end of the week to confirm a delivery date. That didn't happen! I had t make 4 further calls , no- one called me despite being assured someone would . Finally after voicing my dissatisfaction and poor first impression I was called back after 10 minutes and told order would be with me the next day on fri 6th June ! Good job it was my day off ! Otherwise that would have meant yet another delay .
Keen prices always make me nervous and on guard. I emailed 4Bathrooms to say I was concerned they did not have an 01 landline telephone and they immediately came back with it - 0121 526 5358. Rang their sales desk and spoke to very helpful person. Ordered a vanity unit. Then, incurring a double delivery charge, a RAK lavatory. The delivery packaging each time astonished me as they were crated! I have never seen such excellent packaging. We have yet to install both items (July 3rd is the start date) but we have inspected the goods and they seem fine. I would definitely recommend. I would definitely buy from 4Bathrooms again.
The shower enclosure was similar to many other enclosures on the web but with 4bathrooms was considerably cheaper and had free delivery. The order was completed quickly and was delivered free of charge in two working days - impressive.
The enclosure is of good quality and I had no problem fitting it. The next time I need any bathroom fittings I will know where to look first.
The loo and washbasin are still in their boxes waiting for the installer to arrive on Friday. We were recommended to 4bathrooms by our son who recently purchased the same suite. His looks great and he is very pleased with it - so we are looking forward to a nice fresh bathroom. The driver who delivered the goods was very helpful, though we were surprised that he was alone - but with a trolley and the goods being packed onto a pallet the transfer from the lorry to our side gate was fine,.
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