i ordered an item from this low life company for next day delivery which was a friday. i took a day off from my own business to wait in for it on the monday. i phoned company on teatime as i hadnt received it and was told it had gone to a diff address and would get a call from them straight back. i never did so i rang them 3 times and was just told their were dealing with it. At about 7.20pm a kind lady knocked on my door with my parcel which had been delivered to her neighbour in a completely street. I`ve demanded my next day delivery charge back but told their cant as i received it but i was talking to a brick wall when i told them yes but not from you. if the lady hadnt brought it goodness knows when i would of received it. The customer services are terrible patronising and EXTREMELY ignorant to customers needs. Their all need to go on a course to learn how to deal with people because to me their have no education about them and this company seems to employ anyone off the street.