Absolute Gash! 1 star because I could not vote for no stars.
Bought a Door Hinge online, they took my money quick enough but after tracking my order after 2 days via the website, my item has yet to be despatched!
I called customer services who told me that it will take up to 5 days to arrive as it's with Royal Mail, I found the same Door Hinge on Ebay which was cheaper and offering next day delivery without extra cost.
The customer service advisor told me that I should have paid for the next day delivery service charge for which I would have now got my door hinge.
I understand the fact that delivery can take a while but it's annoying that my item hasn't even been picked and despatched from their warehouse on the day of purchase!
Never again will I shop there and will do my very best to spread the word to others, this will be easy enough as my sister works for the Daily Mirror.