This company is simply a disgrace. Their customer service is a non-starter and they lie about items being delivered.
A next day delivery I ordered, still didn't arrive AFTER two weeks and still hasn't arrived. I received one response saying that they had tried to deliver - not true - we have orders coming in from all over Europe on a daily basis - and always have someone on hand to receive deliveries.
AVOID AT ALL COSTS - THEY ARE COWBOYS
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