4ourhouse.co.uk reviews

4ourhouse.co.uk reviews

Good
8.6
from 0 - 10
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About

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Review by confirmed purchaser

brilliant very pleased

Everything ordered was perfect and fitted well - saved myself a few pound notes - thanks great shop
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Review by confirmed purchaser

Problem solved

I placed an order, but for some reason Paypal messed up the delivery address, Rang to explain, and the issue was sorted very quickly. the customer service team are top notch
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Review by confirmed purchaser

On line shopping at its best

Great service, great product, great price........ what more could one ask for.
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Review by confirmed purchaser

Easy to use web site, quick delivery

Easy to use web site, quick delivery and the parts fit well all at a very reasonable price.
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Review by confirmed purchaser

Wrong Part - No Part - Right Part

I ordered the wrong part for a Maytag dryer. The model number I had did no tally, so they could not locate the part I needed. The returns emails never arrived as they were blocked by AOL as spam. This took 2 weeks. After much research it turns out that the Maytag dryer was an ASKO with MAYTAG on the front..

I would have given 5 stars for effort and service if they had known that the Maytag model was really an Asko. Maytag told me in 3 minutes, wheras 4ourhouse took 3 days to say they could not locate the part. With a part number I ordered the part from 4ourhouse with overnight delivery, all was well.
4ourhouse.co.uk

Reply from 4ourhouse.co.uk

Dear Mr Christoforou

Thank you for your feedback, I am sorry that you have experienced an issue with your order.

At 4Ourhouse we truly value our customers taking the time to provide us with feedback. We have now updated all the relevant departments with your concerns regarding your overall experience.

I apologise sincerely for any inconvenience you may have been caused.

Kind Regards
Laura
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Review by confirmed purchaser

reliable quick delivery

Got exactly what I ordered. Delivery was quick. A stress free reliable experience
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Review by confirmed purchaser

It came and it works.

I needed a new remote control after the rabbits chewed the buttons off the old one. It was easy to find and order the one I wanted, it came in reasonable time and it works. Price more or less what I imagined although I didn't shop around. That's all I needed really. This one will be kept away from the rabbits!
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Review by confirmed purchaser

quick and easy-to-use, fast delivery

I had no trouble finding the part I required. Easy to order, paid by PayPal. Nice smooth transaction. Parcel arrived quickly. Very pleased with overall experience.
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Review by confirmed purchaser

Efficient service

Good information provided to allow my order to be tracked, and rapid delivery. No fuss, no bother.
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Perfect buying experience

Ordered two different salad draws for 12 year old fridge Saturday evening, correct parts arrived Monday afternoon. Carrier tracking software was particularly good.
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Review by confirmed purchaser

excellent service

Very good service let down only by the post office perhaps couriers would be quicker.
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Review by confirmed purchaser

Got a refund

A hand blender that I recently bought went faulty. 4ourhouse supplied the return postage and refunded the money. I wish they would have just sent a replacement on receipt of the old one, instead of me having to repurchase and them having to refund. But other than ok.
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Review by confirmed purchaser

INSIDE THE ITEM I BOUGHT , IT HAD A RECEIPT FOR ANOTHER CUSTOMER AND PLASTIC CARRIER BAGS AS INSULATION.

INSIDE THE ITEM I BOUGHT , IT HAD A RECEIPT FOR ANOTHER CUSTOMER AND PLASTIC CARRIER BAGS AS INSULATION. THIS INDICATES THIS ITEM WAS SOLD TO ANOTHER CUSTOMER WHO THEN RETURNED IT BACK TO YOU. INSIDE PACKAGING WAS MISSING.
4ourhouse.co.uk

Reply from 4ourhouse.co.uk

Dear Mr Loganathan

Thank you for your feedback, I am sorry that you have experienced an issue with your order.

I will be investigating this matter internally, I have contacted you directly for further information.

I sincerely apologise for any inconvenience you may have been caused.

Kind Regards
Jayne
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Review by confirmed purchaser

Best service ever

Not much to say - excellent service all round.
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Review by confirmed purchaser

Fast and efficient

A very prompt and efficient service
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Review by confirmed purchaser

4ourhouse saved my bacon

The replacement glass plate for my microwave was delivered within a couple of days from the time I placed the order.
Which meant that I could have my bacon sandwich as per usual .

Um! Um!

Thank you for your speedy service.
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Review by confirmed purchaser

do not use

wrong door glass sent out had to wait in again for collection and then told it will take ten days for refund what a jole of a company avoid at all cost
4ourhouse.co.uk

Reply from 4ourhouse.co.uk

Dear Mr Snowden

Thank you for your feedback, I am sorry that you have experienced an issue with your order.

At 4Ourhouse, we always look to provide the best service and we are disappointed that the service did not meet your expectations on this occasion.

I can confirm that your full refund has been processed.

Kind Regards
Laura
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Review by confirmed purchaser

Only half the order has arrived

Microban antibacterial filters arrived
No sign of Water Filter Carttridge
4ourhouse.co.uk

Reply from 4ourhouse.co.uk

Dear Mr Clark

Thank you for your feedback, your water filter cartridge is currently out of stock.

We have an estimated date for delivery of 16th May 2014, as soon as your order has been received we will despatch your order immediately.

I apologise sincerely for any inconvenience you may have been caused.

Kind Regards
Laura
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Review by confirmed purchaser

Excellent website and fast delivery

Easy to use website which has everything. Will be my first stop for anything household. Liked the fact they sent us a pen, so I will remember them!
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Review by confirmed purchaser

would definitely recommend but why no invoice?

Always check this site first

4ourhouse.co.uk Details

1.5 Million Spares Parts

Get quick access to over 1.5 million spares parts and accessories

Fast Next Day Delivery

When you need a part quickly you can choose the next day fast delivery option

UK Based Customer Services

If you need extra help in locating a part you can count on the UK call centre

Easy to Use Website

Visit the parts specialist website for secure ordering online or by phone

About this company

4ourhouse is the spare parts, consumables and accessories specialist. We provide our customers with access to over 1.5 million competitively priced products at the click of a button. Our range includes great value products from leading manufacturers of both white and brown goods such as AEG, Baumatic, Bosch, Dyson, Hotpoint, Microsoft and Nikon amongst many others.

For more information visit the website now at www.4ourhouse.co.uk.

Call directly on telephone 0844 55 72 510 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)

Visit 4ourhouse.co.uk

Contact information

Call us on: 0844 55 72 510
We live here: Connect House, Small Heath Business Park, Talbot Way, Birmingham.
B10 0HJ
United Kingdom

Category

4ourhouse.co.uk is ranked 497 out of 1033 in the category

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