I ordered a couple of things from 7dayshop.com, and was invited to leave my review of the company and the products on ekomi.com (http://www.ekomi.co.uk/review-7dayshopcom.html) - another review site where they have over 23000 reviews.
A with my experience, they are very highly rated, and I would thoroughly recommend them to anyone else wanting to order something from them.
I got a battery charger and some AA batteries too, and I have to say how pleased I am with them.
I have used them in the past and they are very average. I recently received an email regarding a product I was about to purchase and thought I would give them a try as the price seemed ok. When I got to the checkout the delivery was the same price as the item. Went to amazon and same item free delivery. I contacted 7 day and got a reply which was very matter of fact and abrupt. I wont ever use them again.
I have from the 21st May 2013 placed an order for two filters The first being a 77mm Polariser (It is very good) But I had to order it 3 times before it arrived They kept cancelling my order. NO REASON GIVEN
Since then I have placed an order for a 77mm UV filter and the same thing has happened (its now been cancelled twice) I have just placed an order 3rd time lets see if it arrives. Why dont they contact me and explain why they keep cancelling my orders I have no problems with my credit cards Maybe this company does not want to sell any goods maybe keeps their despatch warehouse nice and quiet.
I bought a Sumvision media player from them, I received it , but it was faulty when playing. I got in touch with them, they said return the item, and they gave me a freepost address to send the item back to, so I sent off the item. Several weeks passed, and I still never heard about a refund, so I e-mailed them, they said that they never got the returned item. They told me to claim off the post office, why should I have to do that, it was their returns, it was not postage that I was selling to a customer, it was their responsibility , not mine, and now I am out of pocket to the cost of the media player £40, they have got their money for the goods, and now they will probably sell the goods again to another unsuspecting customer, how do they get away with it...If I had it all to do again, I should have read the reviews, as there are people who have been using this shop for years, and now they are getting ripped off,just like me. So don't think that it will not happen to you, as it just might, is it worth the hassle, quite honestly, NO, it isn't
I have used this company for some years now and never had any problems with delivery or the products bought.However i recently placed a battery on backorder because they had no stock.After waiting one month i decided to e-mail them for an update,no reply so i tried again,no reply,so i tried a third time,yeh you guessed right,no reply.So i used the live chat function which was replied to immediately.As i dont like being ignored i just cancelled the order and got one from elsewhere.
I was happy when I found out about 7dayshop, after browsing the internet for days I found a tablet which was free delivery, I ordered it in plenty time for Christmas to be precious 10\12\12 it is now 29th December and the item has still not arrived. I have sent email upon email and keep getting fobbed off. They asked me to call the post office of which I did twice. I was then told it was sent without proof of postage and it wasn't sent recorded delivery either. So does anyone know where I stand? It cost me £129.99 and my daughter was very dissapointed to say the least.
I have sent more than 20 emails to the Support team and they are now going unanswered!!!
I have used 7dayshop over many years, and overall I had no issues with them as was very pleased. About I month ago I ordered some TV headphones at an ok price. When I checked the website a few days later to see if the order had been dispatched, it showed as being on backorder. I then emailed them to ask what the delivery was likely to be and what I had to do if I wanted to cancel. No reply. Repeated a couple of times and still no reply. A month later and the item is still on backorder with no communication at all from the company. Since the item was only £12 I am ok to write that off, but the experience means that like many other customers I will never use them again. So its like this - If everything goes ok then fine, lucky you. But when things go wrong expect the worse customer support ever. As they say you pay's your money and takes your chance.
This seemed to an excellent site for electronics and gadgets at a VERY good price. I've been using 7dayshop.com for a few years with no problem, until i bought i faulty tablet computer. They refused to accept it arrived to them and then after numerous emails, of which it's a non personal reply almost every time, eventually they replied after i emailed proof of posting, they then said a new one was sent. I'm still waiting. I can honestly only recommend using 7dayshop for small cheap products (£20 or less), though i doubt i'll EVER use them again. NOT happy!.