Tenía una reserva de salida de mi hotel en Kos al aeropuerto, y obviamente pagado, y el transporte nunca llego, tras esperar 40 min y llamar repetidamente al teléfono que me proporcionaron, ni siquiera respondieron al teléfono, tuve que llamar a un taxi y pagar por ambos servicios.
Ahora estoy a la espera de que me respondan y me devuelvan mi dienero, pero los 40 euros que me costó el taxi no me los quita nadie.
Udfyldte som jeg skulle. Da jeg trykker færdig, så meddeler den "credit card invalid". 2 sekunder efter, modtager jeg besked fra banken om at en udenlandsk konto har trukket penge fra min konto, beløbet som de tog for den bestilte bustur.
Jeg fik ikke bookingnummer eller noget.
Jeg tager kontakt, de svarer dog hurtigt.
jeg beder om kunne få em reservation eller bookingnummer på turen, men skal udfylde nogle ting, hvilket jeg gør.
Beder igen om bare at få booking. Men det svarer de ikke på. Der går 6 dage fra jeg har kontaktet dem, til jeg får pengene igen, hvilket ikke var det jeg bad om.
De skrev selv at jeg ville få pengene tilbage inden 72 timer, altså 3 dage, der gik 6 dage. De svarede ikke på mine mails. Jeg var meget tæt på at kontakte banken og lade dem køre en sag mod dem. Svært at vide hvad der sker når deres kundeservice er så elendig!
De skulle tage at svare på de mails de får. Tør jo ikke booke igen hvis det samme nu skulle ske.
Pickup-time was scheduled for 4 hours prior to the plane leaving. The pickup was more than an hour delayed, and even then we had to start picking others up along the way. After 1.5 hour we began a 2 hour drive, and got in at the airport JUST in time to check-in our luggage and rush through the airport (suit-cases didn't catch the plane!).
Probably not the fault of A2B transfer, but I can rate them more stars only when they find another tunesian car hire company than "Tunesia Car Hire".
I have just returned from a holiday in Ibiza and was met by my driver at the airport. He was extreamy friendly and knew exactly where my appartment was. The whole service went smothly and I would deffinatly reccomaned a2btransfers to anyone looking to travel to this destination.
We booked 4 days before we travelled on the shuttle for Benidorm, the price was reasonable and the instructions straight forward which I received straight away by email, no waiting around when we got there, and the rep and driver was nice and the pick up time was on the a2b website for when we came home. I have used these guys before we never have any hassle its just easy.
I booked transfer with A2btransfer from Antalya Airport to Alanya, Turkey. It worked all right when I arrived. Upon departure I had two options to find my pick up time: 1) Online service via my booking reference, however no information there. 2) Calling a local phone number that, however, was to a company that has no longer commission with A2btransfers. Emergemcy phone # on my voucher didn't answer. Same goes for the emergency e-mail. Eventually a fax with the pick up time was sent to my hotel but that was very late so made it impossible for me to make plans for my last day in Alanya.
Booked holiday transport (Tenerife South Airport to North Coast) so they should have known our arrival time etc.
Half a dozen people waiting already (fortunate as the office was tiny and the sign was tiny) as we found A2B.
We left 45 minutes later than we had booked, I'm sure it was not a coincidence but the number of waiting passengers now totalled a bus-load. They did not know where any of us were going. Just worked out the route as we went. The driver laughing that he had been late everywhere that day.
60 Euros was reasonable but 100 Euros to arrive 2hrs earlier and in taxi comfort would have been better.
Our flight arrived at Palma airport on time,the meeting instructions were not clear ,we eventually found the supposed office in the arrivals lounge to be told that they had changed suppliers of vehicles and we were to go to another office. We were found a nice enough transfer but all was not smooth. Return was good!
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