AB Archery reviews

AB Archery reviews

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Review by confirmed purchaser

Great product and great fun too!

Tyme Again Toy Bow and Arrow Set

Excellent set, robust and well made. My son has had many happy hours with it and hopefully many more... thanks
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Review by confirmed purchaser

This is the first time I have used ab archery and it wont be the last.

Being new to archery I did not know what to buy. After telephoning the number on the website and talking to them, they explained a few key points that were needed to allow me to make my purchase. Delivery was swift, items well packed and customer service excellent. I will certainly buy from ab archery again. Thanks for your help!!!
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Review by confirmed purchaser

Order came late, one item missing, no instructions and didn't respond to email asking for some advice. Won't shop here again.

Order came late, one item missing, no instructions and didn't respond to email asking for some advice. Won't shop here again.

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As follow up to the response, I would add that although your mishaps explain what happened, it does not change my experience. This remains an honest review.

I also find it unprofessional that you have chosen to publish details of my order, including the specific item I was having difficulty with. (Now removed in response to this comment)

I am a beginner as you know, and have bought all of my equipment from your store, I should have been able to expect a little more courtesy in your response. Disappointing customer care...again.
AB Archery

Reply from AB Archery

We apologise that your order was delayed however we did inform you of the delay upon receiving your order. Unfortunately our supplier was out of stock of one item needed to complete your order. This was removed from your order and refunded prior to despatch.
With regard to your email, this was caught by our spam filter and we were unaware of it until reading your review above. We are looking into this but unfortunately legitimate emails do occasionally get mistaken for spam. We have now responded to your email. Please give us a call at your earliest convenience if you still require help and we will talk you through it.

Regards, AB Archery
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Review by confirmed purchaser

great knowledge andgreat service

helpful, easy to deal with, very knowledgeable and explained pros ans cons of product in easy way for a novice.
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Review by confirmed purchaser

fast ,reliable.

order dispatched swiftly and delivered within days .
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Review by confirmed purchaser

Product and Shipping were great

The item works well, the delivery time was fantastic, huge range of choice and catered for any need. Only gripe would be I didn't receive an email informing me it had been sent which is always nice to receive when buying Christmas presents. If not for that, 5 stars!
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Review by confirmed purchaser

good choice of shopping

very good service, delivery on time, and good quality product, cant fault and would use again thankyou, good telephone advice,
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Review by confirmed purchaser

good quality, well packaged

Bow arrows quiver target and wristguard all arrived as ordered, nice quality and well packaged. Finger guards were out of stock and I wasn't charged for them. Delivery was a little slow but it was that time of year. Would recommend and will use again.
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Review by confirmed purchaser

Excellent service

The child's bow and arrows I ordered arrived promptly and well packaged.
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Review by confirmed purchaser

Not a bullseye for me

Paid for next day delivery. Rang the shop 4 days later and was told that they were busy due to Xmas, so was I!
He said he would refund the additional next day postage. That was done but they missed the point about deliveries. I arranged a load of deliveries for the same day as convenient.
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Review by confirmed purchaser

Excellent service and very quick

Very quick delivery.the website was very easy to use and the communication via email was very good too
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Review by confirmed purchaser

Arrived in poor condition

Wev'e received other items from this company which were brilliant. Not in this occasion though. The Packaging was in very poor condition and had been opened before. The target was off center and it took over a week to arrive during early December.
AB Archery

Reply from AB Archery

We're sorry that you were not happy with your order on this occasion. If any part of your order has arrived damaged please give us a call on 01403 791327. On rare occasions parcels are mishandled by the courier and we rely on our customers to let us know so that we can do something about it. We strongly advise customers to let us know of any damage to received orders as soon as possible.
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Review by confirmed purchaser

Good for budding robin hoods !

Good website with a good range of products. Competitive prices, good service and reliable delivery, recommended yourselves to friends
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Review by confirmed purchaser

10/10 trustworthy

Very good company I would buy again
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Review by confirmed purchaser

Phil's a star!

I am new to the world of archery but my daughter has wanted a bow for ages so I ordered a kit for her birthday (slightly later than planned)and it arrived on time. Phil was amazing, kept me upto date on what was going on with the order and pulled out all the stops to get it here before her birthday.

Excellent service, will definitely use again and recommend to other people.

WELL DONE!
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Review by confirmed purchaser

how to buy from people who care

I found the whole transaction painless I would have no trouble useing AB Achery again.
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First Class!

First Class service, as you want with online companies. Free upgrade when out of stock of original bow requested. Very timely delivery. Excellent Communication. Thank you AB Archery.. totally delighted with service/products.
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Review by confirmed purchaser

Good service, great product

My son is so pleased with his archery set. They were initially out of stock but the company kept me updated and were very easy to deal with. I will use again when we need more arrows and or to upgrade the bow.
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Review by confirmed purchaser

Good advice, and good service.

Found AB Archery really helpful. They gave me good advice over the phone on which product would be suitable to buy for my son, and they went out of their way to make sure it was delivered in time for his birthday.
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Review by confirmed purchaser

Great service, great products.

It was easy to find everything I was looking for, was good value for money and was delivered within 48 hours. I shall definitely be using this company again.

AB Archery Details

About this company

Visit AB Archery

Contact information

Write to: help@abarchery.com
Call us on: 01403 791327
We live here: United Kingdom

Category

AB Archery is ranked 27 out of 52 in the category

AB Archery is ranked 147 out of 259 in the category Sport

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