The service from this company was first class. Order was acknowledged immediately and carpet arrived in 2 days. Quality was as expected as they had previously sent me a sample. Exceptional all round service, would definitely recommend.
A very easy experience dealing with Abbey Carpets.
Great service speedy delivery and the quality of underlay and carpet was a delight.
We had our local fitter to lay the carpet which was completed within 8 days of placing the order with Abbey Carpets. I would recommend them to anyone.
We recently had carpets fitted by Abbey Carpets, very keenly priced, the salesman Paul Winnett in particular was very helpful in sorting out what was needed. he gave us sound advice on what was needed , they worked around us having to delay the job by a week with no hassle at all. The fitters turned up on time and did an excellent job very friendly
We would use them again and would not hesitate in recommending them to anyone
Purchased various quantities of underlay for wooden floors and vapour tape through their website and on EBay. I have been very pleased with the products advertised. Delivery was prompt and the products were well packaged. Would use again.
I ordered 1 Lotus Premium Aubusson Red rug from their Amazon shop and 1 direct from their website. I ordered them on Sunday and needed them in time for an event on the weekend, and they were deivered on Friday. The rugs were the best price I could find online, they were just as the picture, of decent quality and well packaged.
We ordered a bathroom carpet on-line. It was easy to use their website and the carpet came quickly. It is of a very good quality and the colour exactly what we expected. We are very pleased with our purchase and we would recommend them.
Easy to use website with a good range of flooring to choose from. I found the product i ordered in a local shop then returned home to see if i could get it any cheaper on line.
The product name directed me to their website. It was the same product at almost half the price !
Delivered promptly and undamaged . It finished my bathroom off nicely !
Very good carpet, pricey but worthed.
Installation was ok, toked only two hours but left me with a door that won't close and quite a lot of off cuts which the installation team just dump in my driveway =/
Good service good value would go there again if need arose.
I ordered a door mat which was out of stock and I was asked if I would like a refund or wait until new stock arrived. I was told that new stock would be there within a week. I have heard nothing and it is over 2 weeks now.
I rang today and was told that new stock was due in today, so I could expect delivery tomorrow.
So as yet I have not received anything and am being asked to write a review.
Pleased to find a wider size in a range of colours and delivered quickly but mat isn't cut straight on one edge and the pile doesn't seem very thick so not sure how long it will last so not best value for money we didn't think.
Ordered a bathroom carpet and plenty of choice of colours etc. A job to know which one to pick. Ordered and got it two days later and the quality was about the best I have seen. The description given of the web site gives you full information and helps to guide you to making the best selection.
I was delighted to find Abbey Carpets' website as it was the only one I found that had reasonable delivery rates for small items (design strips to fit between tiles in this case). Very pleased - reasonable prices and prompt delivery too.
Contacted Abbey Carpets needing my goods within two days to proceed with work. Lady explained everything and promised to look out for my order. Goods arrived very quickly.
Thanks for the great service,
Wanted to order coir matting, found Abbey Carpets website, rang to check a detail, fast answering and quickly sorted, placed order online and very quick delivery, well packaged and product just right.
Excellent company to deal with, mats are the best quality. Bought a cheap mat locally and it didn't last anytime - all the matting started to fall out from the first day. The door mat from Abbey is firmer and excellent quality. The old adage - you get what you pay for is true in this case.
Used Abbey Carpets a number of times as the products are always good quality and priced very competitively. Always my first point of reference when shopping around! Add to that the very quick delivery service and it makes for a supplier I'd recommend to anyone!
Really quik response to online order. Great service and excellent value. We couldn't get what we wanted locally but Abbey Carpets is just like having the store next door. Try them and see.
I purchased a rug for my daughter. She wanted something that looked expensive and traditional and blended in with her new shabby chic decor, without the cost of a wool rug. I spotted the rug on the net and found Abbey Carpets the cheapest. I always look for a contact number etc. in case anything should go wrong and they had one. The rug was delivered in the 3 - 5 days as stated on the site and in perfect condition. It was actually as I had imagined if would be from the picture on the site. Obviously and thankfully as everything was okay from ordering to delivery I am unable to comment on customer service if something should go wrong. However, I would have no qualms in ordering from Abbey Carpets again. Please Abbey Carpets let your aftercare customer service be as good as the ordering and delivery service as it is great to find a company who cares about its' customers on the internet.
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We offer a full no quibble guarantee on all of our goods and services with a 90 Day Return Policy! Plus all of our products come with a full manufacturers guarantee.