We needed a particular battery for our mower , no problem for this firm we called and spoke to a very helpful and friendly advisor in Customer Services on a Saturday who assured us that they had them in stock and it wouldn't be a problem sending to us today 'Monday it was delivered to our door at 1pm !! what can I say , but Thank you so much for all your help and the very prompt delivery of the battery we would definitely use you again .
Order arrived as promised, but some of the parts ordered were missing. It only took one phone call, and the replacement parts were delivered two days later. I think that's a great company service. I would recommend this company to all my friends.
goods arrived on time and well packaged, its just a shame the invoice enclosed was for the wrong amount, in their favour. Was sorted out promptly though, during another phone call. Who needs the internet eh?
Always seem to have everything I need in stock and the turn around for orders on the web is first class. Items arrive as stated and when expected. Add to that they keep you up to date with a very efficient email service.
After placing an internet order for a chainsaw from them I received a phone call saying that it wasn’t in stock and would take a week for delivery; this wasn’t a problem because I wasn’t in a huge rush. 2 weeks later after not receiving my chainsaw nor hearing from them I called chasing it up, I was told it would be delivered 2/3 days later, great I thought. 6 days later after no chainsaw nor no contact I called to chase again. They said they would look into it and call me back. They didn’t! So after chasing again they told me it would be another week. 8 days later I called again, was told they were onto the supplier and would call me back. Again they didn’t!! After chasing again I was told that it would be a few more days. At this point I requested a refund. If they treat new customers like this how would they deal with me if I had a problem. A company that I could not trust, their customer service is appalling. They have had my money for a month and have not supplied what I ordered. The chainsaw is still online to order! Why if they can’t supply it? My advice would be to avoid this company like the plague. From reading other reviews if it’s in stock they can ship it, if not be careful! I would have zero starred this if I could.
Bought a sawhorse. easy to assemble, sturdy and will do the job, once it stops raining. Would recommend this company without hesitation. Ability to track your delivery was excellent down to the last minute.
Ordered before midday on Friday & mower arrived before 09.00 Saturday morning without paying extra for weekend delivery. You can't beat that for service considering the delivery distance, (& the weather)!!. Mower was assembled easily with the very comprehensive instructions, but yet to test run, again because of the weather. The inclusion of the additional service pack was an added bonus. I would definately recommend this supplier.
After looking around to buy some PPE gear both online and at a few local stores I decided to give Abby Garden Sales a try.
I tend to be a bit fussy and cautious when it comes to buying online, hence I guess there are only a few places I actually purchase stuff from online, call me old fashioned but it works for me.
I ordered my PPE gear, ordering went like clockwork. The time window was clearly stated for delivery within seven days and sure enough my goods arrived within that time. I liked the communication too which meant I was there to take delivery even though I gave instructions during ordering to leave at an alternative address should I not be there to take delivery.
The parcel arrived well packed and undamaged and the goods were exactly as described and ordered. I was well pleased with my first order and I will put Abby on my short list of companies I will purchase from online again.