Website was easy to use , item identified and payment process was easy. Was acknowledged promptly and delivery was prompt.
Major issue though is that I have emailed twice requesting availability an part and no one has responded
The petrol hedge cutters I bought are excelent for me and they arrived on time and packed well. On opening the box I found there was no guard to cover the blades. As there should be I sent an e-mail to them asking, if there should be, but, there was no reply, just silence. Not good if you have a really serious problem.
I did think I would at least receive a repy.
The view of all the parts help you find the bits you need easily, and parts get dispached
Order online as best price I could find.
Delivery fast and efficient. I was sent the wrong chainsaw head which did not fit pole. Rang and was sent to local garden center as advised to find they had sold my reserved item.
Rang back and the correct item was delivered next day. Would not hesitate to use company again as we all make mistakes!
Brush cutter and chainsaw work like butter on ground work and hedges. A little heavy but good industrial gear for every day use by business
Called the branch with a query about a mower that was over 12 years old. Staff were able to identify the technical drawing, sent me a copy to confirm the part then sent me a prefilled order to complete. Part arrived within a few days and correspondence was excellent. Top class service
Abbey Garden Sales provided me with electric chainsaw items that were priced competitively with other online sales companies. Their item product finder was easy to use and therefore I ordered the correct parts, first time. They kept me informed with the progress of my shipment and even advised me of a slight delay that occurred with one of the picked items however, the delay didn't turn out to be anything noticeable and the complete package arrived on time as expected. Packaging was exemplary and the items arrived in mint condition, contained in a box that an RPG 7 couldn't have penetrated! Overall, I would say this is an excellent company to do business with, cost effective and dependable.
Did not find the blade for my model of chainsaw on any other websites.
After pondering for a day or two despite it being a bit pricy I decided to buy a Jet Fit Techni Blade kit. I ordered via Abbey Garden website was kept informed of my order progress and by Post Office tracking about delivery. The item arrived promply in perfect condition. I followed the instructions easily to fit to my strimmer. My old strimmer had given up In June after about 12 years heavy use and I have been seriously ill from the end of June through July and was not fit for much during August so our rural garden and hedgerow was a little overgrown to say the least. I had been working away with a new standard professional strimmer and cord head and a blade on the rough bits. Trying out the Jet Fit on Brambles, rough grass etc. I did as much in an afternoon as I had on several afternoons with a cord head or blade. Now all that is left to cut is the edges and centre of the track to our house (about 200 yards) and I would have done that except for the rain. No blade or head changes just replace the cutters now and again, a couple of minutes job.
We purchased a back pack leave blower and were all set to purchase one from our local garden machinery company, we had tested the model and new it was a good machine but curiosity led me to just google search the model.....on the first page was the abbey website, the were offering the very same model for almost £100 cheaper (there's was including VAT, the local company's wasn't and was still more expensive). Turned out that we saved around £90 (spending 291 instead of £380) and it was postage free...arrived within 2 working days (ordered on Thursday, arrived Monday)....can't fault any of the service so far/
Purchased this on the understanding that it was an Efco Victus Hunter 53 4-in-1 Hi Wheel Mulching Mower. Having opened the box (plain cardboard with foreign language - no graphics etc) I can not see any reference to Efco whatsoever nor the Emak K9 enginedescribed! Pretty much all markings on the box and paperwork appear to be Polish - is this a Polish import?. Looking at the mower body it does look remarkably similar (different colours) to a number of cheap branded mowers including the much advertised and derided Wolf. Is this really an Efco mower - I really hope so otherwise it might well be going straight back!. That said the service from Abbeygardensales was pretty good in terms of delivery but will reserve judgement until I am convinced that this mower turns out be something other than what was sold!
Good and reliable suppliers are hard to find I have used abbey garden sales
4 or 5 times now and wished I found them sooner i can not fault there service they always let you know if the Parts are not in stock and they get them in and to you very quick I would highly Recommend this company to any one I will use them all the time they are one of If not the best supplier we use.
Complete satisfaction using Abbey...Highly recommend.
When I was looking around for a new reel of strimmer cord I looked at a few online sellers to get the right heavy duty stuff and found Abbey Garden Sales.
This is the first time I have used this company, but it won't be the last. The price was competitive, the item arrived within three days of ordering, was well packaged for posting and clearly addressed.
The lawnmower I bought was the same brand, but a higher spec than the one I have been using for 24 years. Cheaper now than then! I needed to rearrange delivery, which Abbey did immediately, and rang me back to confirm. All excellent!
Fast delivery, well packaged, item as described on website
This was cheaper than from Shoulders of Shoreham where I have previously purchased spares for my lawnmowers due to cheaper postage. It was only a small plastic item which could be posted in a small envelope. I imagine it's not a part that is regularly requested and was told there would be a couple of days delay waiting for delivery from their supplier. In the end it arrived after four days from ordering so very pleased with the service.
i had to chase the shop for confirmation or order and delivery. They advised that they didnt have stock and the sales person 'adapted' my order from another unit and essentially 'mixed and matched'. Hence when i received the goods, the manual was for a Tanaka Strimmer and not Hedge cutter! Fortunately i think ive figured out the unit but i have had better online experiences. Watch Out.
Products sent were different from those ordered. Fortunately, the threaded handles sent (used on the Flymo hover mower to tighten the handlebar frame) fitted so could be used. However they are much smaller than the correct item, time will tell if they are as durable.
I would without hesitation use this firm again, in fact I have. I would strongly recommend these people to anyone. Many thanks for excellent service. The website was user friendly and concise.
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