Ease of ordering and prompt delivery made for a painless experience ordering on line. Very happy with product and the way it arrived. Would definitely use company again.
They were very helpful in answering my queries over the phone regarding chain saw trousers and which would be suitable for purpose. I made a decision, then ordered them on line. They kept me up to date by saying they were out of stock but would have them in two days. They did! They said they would send them in two working days, they did! Sizing is accurate and my son is delighted with his present.
I was after a pair of Fortec boots and found them on the Abbey Pro website for a great price. Ordered them on a Saturday and received them Thursday, and received regular emails advising of order progress. Very pleased.
Stick to buying on line because at least you get what you need, when you need it. Not constant excuses of why it hasent arrived in the shop yet.
Picked what I wanted price was good paid on card they texted me that payment was approved and parcel would be dispatched in two days and agian when it was on its way arrived in good time all done easy ! Won't hesitate to use Abby pro again
I have not recived such a poor services from an online retailer in a long time.
Received an email of item dispatched, 1st class <external link removed>. After three days of waiting for delivery decided to give them a call.
To my delight I was lucky enough to speak to the most rude and unexseprianced guy that they could employ. Didn't know any customer service skills and I the end hung up on me.
Then phoned back asked for the director who was no better and very obnoxious.
They where telling me that my order hadn't arrived because of a fault with <external link removed> (which is no fault of the customer/ or problem)
And I have to wait more even though delivery was not free.
Asked for a refund and again told I have to wait as <external link removed> Mail has my item (again not customers problem).
I would except a full refund straight away when I have never revived item and am not happy with the there customer service skills or the service.
There are many online shops that sell the same type of equipment as this store that I 100 times better. '<external link removed>' for one who I normally use and will always use from now on.
Fantastic company and excellent costumer communication, for a fantastic product. Good Price, for five star product quality and unexpected fast delivery. This is the second time I comeback to AbbeyPro for its professional products. Pro products for professionals. Thanks a lot and looking forward for the next business, guys. Strongly recommended.
The Petzl product I purchased was not only very competitively priced but also arrived far quicker than I expected. I have already recommended AbbeyPro to other rope access workers, and will continue to.
Got the harness that I wanted fast and at a good price.
Ordered Oregon chainsaw safety trousers and braces having seen the fantastic price. I was even more impressed once they arrived so quickly. They were a really top pair of trousers!
All the chainsaw safety clothing and equipment I have bought, are very comfortable, excellent quality and the prices are oustanding. I would reccommend this company to anyone.
needed braces for my chainsaw trousers and knew which ones but the price varied massively. Found abbeypro and they were the cheapest incl p&p but the amazing thing was that after ordering them received them with 36 hours.
As a first-time customer I am extremely impressed by the service I received from start to finish. Ordering was easy, my order was processed and sent out quickly and I was kept well-informed of what was happening throughout.
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