Abbey Whisky reviews

Abbey Whisky reviews

Excellent
9.8
from 0 - 10
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Review by confirmed purchaser

Absolutely fantastic service and client care

We are a Whisky Club in Leeds and we wanted a particular Malt from Abbey Whisky's Rare Malts range. We contacted Mike and he took care of us as if we were their only client. That's the level of service you get from Abbey Whisky.
We look forward to buying more fantastic Whisky form Mike and the Abbey Whisky Team.
Thank you Abbey Whisky!
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Review by confirmed purchaser

Great choice, fast and secure delivery

A very nice and special selection of whisky's. Good and informative website & fast processing of the order and secure delivery (took 3 days to the Netherlands). Abbey is now in my favorites list.
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Review by confirmed purchaser

Fast and good service, and a good taste for whisky.

Nice selection of whisky, interesting own bottlings, and as all their bottlings are as good as their Glendronach, marvelous nose for casks.
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Review by confirmed purchaser

Trusted supplier and great service

I've used Abbey Whisky a few times now and have recommended them to a lot of people (and I mean a lot!)
They have a great selection of whisky, the service is courteous and their prices are competitive.
Thumbs up to the whole team.
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Review by confirmed purchaser

Like it should be ...

faced no problems whatsoever,
The way Abbey Whisky handled my order and the delivery was much appreciated.
Recommended
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Review by confirmed purchaser

Excellent

First time I ordered from them, smooth transaction, prompt email notifications with status update about the order.
Order shipped the same day, arrived 2 days later, that's fast.
As said, it was the first time I ordered from Abbey Whisky and I couldn't be happier.
Recommended.
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Review by confirmed purchaser

Absolutely Astronomical Abbey Whisky

I ordered a taster sample box for my brother's birthday. Every step of he delivery was relayed to me. The present arrived on the day of his birthday Fab! He has tasted one variety and has thoroughly enjoyed his experience, so much so, I will be ordering myself a box! 😄
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Review by confirmed purchaser

Perfect Service and Delivery

Highest points for a perfect transaction - highly recommended whisky seller!
- good prices
- continuous order updates
- fast shipping
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Review by confirmed purchaser

First Order, first Impression, absolutely amazed....

Ok I am shopping around for a while as I am a Whisky collector, I have come across some Online shops and their services. I have to say I placed my first Order with Abbey Whisky and received the package unexpected 3 days later. From Scotland to Germany I have to say. I than received an Email from one of the Sales or Office guys "Mike" special thanks to you and he was asking if I am happy with my purchase and I thought gosh, really this type of customer support still exists? I am a Sales guys since I am 17 so I do know about how you should value your customers and have experienced how you shouldnt especially in those expensive markets like Whisky and Rum. So now I am already in good Email contact with Mike and would already say, I would take him out for a fine glas of Whisky just because of this first welcoming Email and the contact afterwards. I lived 5 years in the UK (Leeds) and the saying might be right the further you come to the North the more friendly they are. I feel already as a valued customer, if we can keep this momentum, we will have some nice business I am sure and some good contacts, who knows maybe sometime 1 glas of Whisky together. Many thanks so far Abbey Whisky and p.s. maybe you should hold some seminars in Germany, how you should treat your customers, we Germans are in big need of it ;)

Slàinte Mhath and the best regards
Thorsten
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Review by confirmed purchaser

Excellent service. Fast delivery, even abroad. Interesting exclusives!

Excellent service. Fast delivery, even abroad. Interesting exclusives!
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Review by confirmed purchaser

Excellent

Excellent communication and customer service. Order posted promply. Easy to track and well packed.
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Review by confirmed purchaser

Just excellent

First time i've ordered at Abbey Whisky and everything went very smooth! Good price, very quick response on questions, helpfull, and fast delivery. A very good experience.
Don't forget to check their website if your searching for Whisky
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Review by confirmed purchaser

a dram that arrived quicker than a super sonic tram

after finding the web site and browsing with ease and enjoying the well laid out and very informative whisky descriptions i opted for my choice as a gift for my dads birthday,i then created an account and paid for my choice,i received emails telling me of payments,dispatch and delivery details.it arrived very quickly and was packed to withstand a large earthquake but was still lightweight and easy to open.i will definately use abbey whisky again and would reccomend them to anyone who wants to buy quality whiskies of the world with first class service.
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Review by confirmed purchaser

Great Whisky and professional service.

Whisky delivered in exceptional condition and exactly how described. Great communication from Mike at Abbey. My delivery was delayed due to sourcing a bottle on my list so I received a sample of GlenDronach 20 Y.O. single cask as an apology, it was greatly received. I would highly recommend Abbey.

Ps Don't forget to check out their exclusives.
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Review by confirmed purchaser

Interesting bottlings, friendly communication, fast delivery worldwide!

Go to Abbey Whisky if you look for an interesting product range, friendly service and fast delivery - worldwide! Can't get enough of their own bottlings, excellent quality at reasonable prices. A must for whisky fans!
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Review by confirmed purchaser

simply brilliant .

Secure packaging and a very speedy and reliable postal service , l do like dealing with companies that give a professional service thankyou once again mr rimmer
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Review by confirmed purchaser

Perfect service and very quick delivery!!!

It tooks hardly one week from ordering till receiving the packet in Austria. Just perfect!!!
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Everything that was in Abbey whiskys hands, went perfectly.

Great product. Great price. Excellent customer service. Could not ask for more.
Only problem was with my countrys courier service. But Abbey Whisky helped me to locate my delivery. Thanks Mike!
Will definitely use them again in the future.
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Review by confirmed purchaser

Very very happy!

Very good service and quick and good shipping! Would buy again at Abbey Whisky!
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Review by confirmed purchaser

Excellent Service and Competetive Prices

Excellent site to buy from , Good selection at competitve prices and fast delivery , will use again !

Abbey Whisky Details

About Abbey Whisky

A family run business founded in 2008, Abbey Whisky Online Whisky Shop specialises in exclusive, rare and old whiskies that have been blessed to us by the many great distilleries from around Scotland.

Abbey prides itself on providing its customers with the highest level of customer service, striking the perfect balance of personal touch and professionalism. This personal approach has helped Abbey establish a very strong and loyal International customer base.

Customer experience is of the upmost importance to Abbey and this is reflected in the exceptional customer service received at every stage of the customer journey, beginning at the enquiry stage, through secure transaction to the safe, fully trackable and efficient delivery of goods. This service is demonstrated in the excellent customer reviews posted by customers on the independent review site Trust Pilot.

We have designed the website with the customer experience in mind. We offer a freephone number for our customers to get in touch and pride ourselves in responding to whisky enquiries within a very short time frame. Category filters are in place to refine whisky searches and ensure easy navigation around the store. Customers can also ensure they find that special scotch gift by using our Birthday & Celebration page. Customer interaction and discussion is encouraged via our on-site whisky blog, customers can also give their opinions on the products that we stock via our customer reviews section found under every malt whisky that we stock.

Visit Abbey Whisky

Contact information

Call us on: 0800 051 7737
We live here: United Kingdom

Category

Abbey Whisky is ranked 1 out of 18 in the category

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