Purchased the orange silicone in RAL 2011, and it came in 3 days.
On application, which wasn't as smooth a flow as my usual brand, the colour appeared to be too bright, too pale, The customner now wants me to take it out.
The product and the service were very good .The final results are magnificent.
The only issue I have is with either the packing or the courier as some of the panels were damaged on the ends and edges when unpacked. Fortunately I was able to cut off the damaged ends and the damage to the sides was restricted to the parts hidden by the tongue and groove,
Without this problem I would have had no hesitation in awarding 5 stars.
Noticed product was within 7 days of best before date. Experience on previous occasions that the product is very very slow to cure if left too far beyond best before date. On this occasion the date was October 2013 !
Good communication from the company from the time the order was placed. However I'd just emailed on the delivery date because the order hadn't arrived when it turned up at 6pm. I hadn't been given a delivery slot but this was much later than I'd expected and if I'd had to take a day off work I would have been pretty annoyed. But the delivery price was much cheaper than elsewhere which compensated for the higher price of the goods as I only had a small order. I'd previously bought from another supplier but needed a couple more packs - unfortunately there's a different base colour (grey rather than beige) which shows where the edges click together, fortunately we were able to fit the new planks in shadowy areas where it doesn't show. But the beige is much more in keeping with the colour of the floor, and these didn't fit together as well as the previous batch.
The size of the samples enables you to get a real feel for how a whole wall would look
I was really pleased with AB Building Products. i ordered some samples first to check which i liked. these were dispatched really fast and then I went ahead and ordered the wall panels. the panels look great and i can't wait to get them installed. i found their website good and the brochure which arrived with the samples helped too. They constantly up date you via email of how your order is progressing. i would recommend them to my friends.
I tried to buy this product from elsewhere, with no help !
Contact AB builders - thank goodness !
Technical help brilliant ! ( me a mere housewife.) communication m cannit fault ! Product exactly what I wanted !
Would ai buy from them again - A resounding Yes ! Would I recommend - absolutely !
Ordered aqua step flooring, bit more expensive per pack than elsewhere but cheaper courier costs. They emailed me saying it was getting delivered the 14/10/13 so took the day off work. Received a text after waiting in for hours that day saying the delivery will be the 15/10/13 so then had to take an unpaid day off work, annoying! Cost me money and time for shoddy organisational skills. The package arrives, box totally immaculate (they said to sign damaged if the box was damaged) so couldn't do that. On opening package, there I found all the corners upturned and pieces snapped off. Emailed company saying I would try to see how I get on with what I got but it wasn't the level of quality I expected for the price, i.e.. undamaged. No apology just said I should have signed it as damaged? Box wasn't damaged was my reply, no response, no email back, nothing, just took my money. Thanks AB.
Order was easy, the shower boards are excellent and the fitting kit (TRIM KIT) contained all that is required with the exception of the screws to fit the lower rail. That was no problem. Slight issue with the packaging the corners could have been better packed although they did have reinforced packaging they did come adrift en route.
But no damage was done. Delivery driver was very pleasant .
But over all very pleased with our purchase. To be fitted during November, as the instructions are very clear plus the online Video I can see no problems.
Many thanks for your excellent product and service.
No problems with the company, they updated me on 3 occasions to the status of my delivery and it arrived within 3 days.
However this e mail was sent in the middle of the night which is not appreciated.
I purchased a low modulus silicone to re-do some work where the silicone had failed to cure. As the new silicone was still tacky after 24 hours I contacted AB for advice by email. I received a very helpful phone call back about the product I had purchased, which has now fully cured.
Although I opted for standard first class postage the package was with me the next morning. Great service all round.
Helpful, knowleagable staff. Had cause to return a products (due to customer changing their mind). What would normally cause hassle for me when dealing with another company, proved very easy. Will alsoways use this company and wouldn't hesitate to recommend them.
I requested a number of samples of wall and floor panels. The samples were with me incredibly quickly, however, two of the wall panel samples were the wrong finish.
Prices are very competitive, really appreciate your phone call in response to my E-mail query, good helpful advice. Ordering and delivery was without problem. Thank you.
I was really impressed with the fantastic speedy service and the fact that you could track your package so easily (not just from the email telling you where your parcel was and approximately when it would be delivered, but you could also follow the delivery van's progress on a map as it approached your area - great idea!)
I haven't used the product I ordered yet owing to the bad weather, but it came safely packed and well-labelled; I would have no hesitation in recommending AB Building Products and would definitely use them again.
Brilliant product at the right price served up with fantastic service, the carrier managed to damage the order, however, A & B were very quick to deal with the problem and replace the damaged goods immediately, highly recommend this crew.
I had Bath Stone bay windows repaired and needed to silicone seal the windows afterwards. Ordered the Ivory coloured silicone at 13:30 and it arrive the next morning. It is a perfect colour match and great delivery service.
Quick despatch from AB Building Products, who are very helpful online and on the phone. But the couriers they use are late and careless (so far THREE promised delivery times, to the minute) have come and gone, and no wall panels. A previous order of goods arrived damaged: this is the replacement set. Our building is behind schedule and costing us because of poor distribution.
I found this company on the internet. I wasn't quite sure what I required but the salesperson was very helpful and helped me through the purchase. Everything was delivered when they said it would and even though it was left in my shed, the items were undamaged and more importantly nothing missing. If I was after more panels or a friend required similar I would definitely use them again. Many thanks
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