Abercrombie reviews

Abercrombie reviews

Acceptable
5.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
15 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Smart i en fart

Jeg har været glad for mærket længe, og der var udsalg på deres hjemmeside så jeg måtte jo ind og se om der var noget jeg kunne lide. Jeg faldt over mange ting, men specielt en taske.
Jeg bestilte den så, jeg betalte lidt ekstra for en gaveboks og forsendelse. Det kom i alt op på 230 danske kroner, jeg var en smule skeptisk fordi jeg bestilte den en uge før en helligdag så regnede først med at få den efter påske. Jeg bestilte den d. 09 April og fik den allerede hjem d. 14 April.
Den er i super dejligt kvalitet, til sådan en billig pris!
Det er i hvertfald ikke sidste gang jeg handler der inde!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Lækkert tøj

Abercrombie & Fitch er en rigtig nice butik. Jeg havde bestilt to trøjer fra deres hjemmeside, og de kom efter bare tre hverdage! Ret godt gået, når man tænker på at de skrev at der vil gå 5-10 hverdage!!!
Trøjerne stemmer overens med størrelserne, så en størrelse medium føltes altså ikke som fx en str. small! :-)
Tøjet er ret dyrt, men til gengæld rigtig lækkert og god kvalitet, så det er det hele værd. Efter min mening. Jeg synes helt klart de fortjener at få fem stjerner, da jeg har haft en rigtig god oplevelse! :-D
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Overpriced, cheating their customer

I got a shirt for Christmas. Not my size, so i had to return it. The Price for this shirt was 78 euro or about 600 Danish kroner. Instead of the shirt i wanted the fierce cologne, Price was 67 euro or 500 Danish kroner. This should mean i would have 100 Danish kroner back but you even made me pay 50 danish kroner more. In total 150 Danish kroner you Owe me.
I contacted customer service but i just got the answer that because it originally was bought in Hamburg and i returned in Copenhagen they cant do anything.

Thanks for nothing...
-Anders
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never buy from them ever again

I brought a lot of cloths from their store when i was travelling in US, the next day I found they have much better price offered online, so i ordered online and returned everything to their store. After that, my order just disappeared and I couldnt able to find anything in my account, so I called and emailed them. They told me they suspected I am a reseller so they cancelled my order. I was very mad because 1/they have no evidence at all for claimed me "reseller", that was my first order ever placed with them online, 2/fine, they have the right not to sell me...but if they cancelled my order, they ahve to provide a customer services and inform me instead of letting me keep calling and tracking my unexisting order. Well, after they did all these to me, I found they charged me from my credit card!!! Wow, this is exactly like a thief, you dont want to sell me products but you took my money!!!! What kind of company is that? I believe this is too much!!! The worst shopping experience i had ever have, I will report this to BBB and all the online reviewers, so everyone can awear of this.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

stop med UPS

det er syndes de bruger UPS .. det er jo nok det mest ringe firma i verden !!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

My opinion good/bad

My experiences with this firm is good and bad. I get my order quick and in fine plastic or whatever. My bad experiences is to return - i had a heavy sweater who was about 2kg and it costed me about 20kr/2,5€ more money since the return lap is a 7€ stamp. It's fine for a shirt or t-shirt - but if you're not sure about a size in a sweater you should go to the store.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

save money for better

In my opinion if somebody is looking for quality in clothing then better go some place else. The quality of clothing at this place, in my view, is beyond poor. But if you just like designer clothes doesn't matter if they are made out of paper or cardboard then this might be the place.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

merita, ma occhio alle taglie...

Ho già acquistato diversi prodotti A&F, perché sono un notevole appassionato del marchio. Pochi, ma importanti nei:
1) le spese di spedizione alte, anche se in alcuni periodi dell'anno vengono tolte (per spese sopra i 100 euro)
2) le taglie hanno una vestibilità modesta. premetto che sono quasi 2 metri e per oltre 110 kg, ma la taglia XXL risulta quasi sempre estremamente "attillata", al limite della portabilità. avendo visto le foto dei prodotti anche su modelli molto più esili di me, ho verificato che è una scelta aziendale, in quanto vestono attillato e corto anche su di loro.
3) La mancanza di taglie più comode, anche e soprattutto per la parte bassa del corpo (pantaloni tuta, jeans, bermuda, costumi mare, ecc...)

Per il resto, è una marca che adoro.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Love their clothes ... UK prices are steep vs US

Love the clothes - don't have anything bad to say about them. Great quality, durable and excellent slim fit. The only negatives are: (1) the prices are significantly higher than the US stores - more than double if you compare to the US sales season; (2) the UK delivery charges are high; (3) they charge delivery on all their brands separately i.e. Hollister, A&F, A&F Kids ... even though I suspect they all come from the same UK distribution warehouse. They could at least offer delivery discounts for regular customers or multiple deliveries in a specified period.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

“DO NOT DEAL WITH THIS COMPANY!”

Absolutely appalling service. Purchased a pair of shorts, within days the stitching had gone. Their returns policy is totally unfair as I am expected to pay upfront for a replacement for their shoddy goods. Now I have purchased the replacement they have failed to dispatch it and after several chases they are now ignoring my emails even though they promised it would be dealt with quickly. I am now 5 weeks down the line still with faulty goods and double the payment down. This company trade on their lifestyle image but are in reality amateur, arrogant and second rate. I will never deal with them again and warn others not to. Avoid!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never again

Placed an order for a jacket on October the 20th and the webshop said the item would be shipped within 5 days. A few minutes after placing the order an email is received saying that the order will not be shipped until November 5. (This information must have been available when the order was placed.)
Then on November the 2nd - 13 days after placing the order - we receive a new email giving a sold out notification.
Two different shipping dates followed by a sold out notification after 13 days. Not good enough!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

På internet siden står at moms, og skatter er inkluderet, men de er IKKE betalt

Jeg købte en julegave til min datter. Den nåede lige at blive leveret d.23. december men jeg blev nødt til at betale for told og moms, "da pakken var blevet udtaget i tolden". Det mener jeg jo ikke kan være mit problem da de på netsiden tydeligt skriven at prisen er inkl. told, moms, levering og havd det nu hedder. Jeg har kæmpet pr mail for at få mine penge igen - uden held. de har sagt jeg kan få halvdelen refunderet, men de penge har jeg heller ikke set. Jeg synes rigtig godt om deres tøj og min datter er glad, men jeg føler mig nødsaget til at anmelde dem hvor jeg nu kan forbrugerstyrelsen, politiet, told og skat, for det er åbenlys snyd.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great brand!!! - Expensive shipping!!!!

I've bought several times from Abercrombie. I love their quality and stile. The webside is good, but I could wish some more photos of the specific item I'm interested in. Their shipping costs is SO expensive. I know that they lowered it, but still too expensive. I would buy from them much more often if the shipping wasn't so expensive. So now it can only be a couple of times per year....
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Nice and save

I bought abercrombie for my daughter by their webshop.
Even though I am on the other side of the atlantic sea, I recieved my package quicly and all the way through the contact with abercrombie I felt save about when, where and that i might had to pay tax...
No surprices - nice and save to buy through Abercrombie webshop - I know ill do it again.

Is Abercrombie your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Details

About this company

Visit Abercrombie

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.