I recentley ordered a Abu Garcia Rucksack Seat was sent a email saying it was out of stock i have just been back onto your website and the item can still be ordered i appreciate that you have a lot of stock online but after saying it was out of stock it should have been looked at and maybe taken of webpage to save other people ordering it .
Went onto AB Fishing Tackle website and found it to be clearly set out and easy to navigate ( always a good sign ).
Large selection of gear to peruse, bought some quality line at a very reasonable price.
Good selection, prompt service, good order tracking, well packed item... all as per item description.... Would use again
I have no knowledge of fishing I bought what I felt was right. They were 1st class and helped me with all my queries I would so recommend ab tackle
I cannot recommend these guys highly enough. I made an order in the evening, the following morning I had a call to say that some of the items I had ordered were not in stock in the quantities I had ordered. However they went out of their way to find me a suitable alternative and to apologise, reduce my postage costs etc. I received my order the following morning - no extra charges for next day delivery, despite the increases in Post Office charges! Customer service which stands heads and shoulders above the rest - just as it should be. I cannot recommend AB Fishing Tackle highly enough. Thank you.
Had my order delivered to my work address, but a security guy ( commonly known as K--b Head ) sent it to another department about a mile away.No problem to Ab Tackle. Still delivered on Time Exactly as stated. Really great service
My order arrived this morning. A day late. Not your fault. that was down to parcelforce.
The fork at the top of the Eco tripod would not screw in. Fortunately having retired from an engineering background I have the correct tap to clean out the thread. all is now OK.
Your service I cannot fault and in all probability will be buying from you again.
I purchased a rod from these guys a few weeks ago .They let me know it might be late as they didnt have it in stock ,but would wait and see if it was in the next shipment.It turned out not to be in the shipment they expected it to be in ,so they gave me the next rod up the price range for the same price.This is one company who DO NOT LET YOU DOWN .My first impressions are excellent and would not hesitate to order from them or recommend them to anyone.What you waiting for order something NOW
This retailer is competitive but will need to keep it up as fishermen/women are always on the look out for a good deal, especially with chinese sellers coming to the uk now via ebay etc.
Will continue to deal at the moment.
placed the order, 48hrs later hooking the fish with the tackle ordered. Even phoned and apologised because one item out of stock, provided a more expensive substitute but no extra cost.
Great service. Will be using again.
Deliveries were within 3 days everytime I have ordered. When something wasn't in stock they took the trouble to call me and discuss an option as opposed to sticking any old thing in the envelope and sending it to me. 1st class customer care.
Placed order for item which was in sale, which was at a very good price. ABFT called me to say there had been an error with the item, and would i like to choose an alternative, which i did. Item arrived at my desk less than 18hrs after i had spoken with them. Great service, speedy post. Will use again. Have always had them logged in my Favourites, just found some items a little too pricey to order from regularly. Good service goes a long way though, and they have a very good choice of quality items.
Looked at a number of web sites offering a rod specifically for Kayak fishing. Chose to order the rod and equipment from AB Fishing Tackle as recommended on their web site. Very pleased both with product, service and delivery.
Multi part order delivered complete within 2 days of order.
Care had been taken with packing as each breakable item was wrapped in newspaper inside the delivery boxes.
Email order and shipping confirmation were sent promptly.
Will upgrade to 6 stars if the gear catches me some fish !
Order arrived on time and intact. Would use this company again. certainly no complaints.
I would definately recommend ABfishing tackle to anyone. I shopped around before making my purchases and found they offered the best value for money. They were also really helpful and efficient.
After searching around came across AB fishing Tackle, good selection of sea fishing gear at competitive prices. Really impressed with the fast delivery & service. Yes, I would highly recommend AB to fellow fishermen.
I ordered a Shakespeare Telescopic Beach Rod and 5 Storm Beach Leads from AB Fishing. My order arrived swiftly and was well packed. I am really pleased with the rod and look forward to giving AB Fishing some feedback when I get to try it out in May.
Although I received the wrong kind of leads (pear leads instead of casting ones) your staff addressed the matter very quickly and even let me keep the pear leads in addition to sending replacements. This wasn't a major problem and I can quite see how the error occurred as the leads are similar in appearance. But for this I would have rated this 5 out of 5 stars for a good quality service.
This is the fourth order I have made from your company and I intend to use your services again!
Have purchased from them on 2 occassions, and both times I have been happy with the service.
The test of good service is communicating with your customer when there are any problems. AB kept me informed and even told me that the delayed order would be here in time for me travelling north. I also got a discount and a pack of 5 hooks. I will use them again with no hesitation, not the cheapest but the service made up for it.
just returned from holiday in the Gambia, I really wanted to take my beach fishing gear but thought it may be to bulky, whilst on holiday I noticed a few anglers with travel rods, I thought I would get one on my return.
I ordered the "salt travel rod" from AB fishing tackle, (this rod fits in your suitcase), and it was here the next working day, very happy with it, I just need another holiday so I can use it.
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