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Ability Superstore reviews

Excellent
9.5 out of 10

84 Trustpilot review(s)
Most recent review
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  • Reviews (84)
abilitysuperstore.com

Review by confirmed purchaser

Had what I wanted .speedy dispatch

Speedy , pleasure during business with. Will use again when needed.

abilitysuperstore.com

Review by confirmed purchaser

Good, but could do better

They do make a difference in terms of reducing the overall pressure on the hands but I was expecting them to be a bit more comfortable for the price.

abilitysuperstore.com

Review by confirmed purchaser

excellent service!!!!!

Thanks just what I needed

abilitysuperstore.com

Review by confirmed purchaser

Prompt service, email tracking updates and swift delivery

Great service in terms of email updates of despatch etc and swift delivery.

Only grumble was the cost of the boccia set - high cost will deter more disablity groups from purchasing items - but this is not a reflrection o this company however, just a general observation.

abilitysuperstore.com

Review by confirmed purchaser

easy loo visits

My wife has just received a new toilet support rail from ability superstore. It is a fantastice help to her since she had a fall about six months ago and has been unable to walk since.Getting on and off the loo was a great difficulty and she often had to be helped. Now she is delighted to be able to go without assistance. I fixed it to the wall in about ten minutes (making sure it was fitted safely). Really pleased, too, with the prompt service and delivery. Price was pretty good as well.

abilitysuperstore.com

Review by confirmed purchaser

Why go elsewhere?

The order wasdealt with promptly and deliver arrived on the anticipated date.

abilitysuperstore.com

Review by confirmed purchaser

Just what I was looking for.

Handy item and a good price.

abilitysuperstore.com

Review by confirmed purchaser

Outstanding Service.

This is my second purchase from Ability Superstore and I would not hesitate to do further business with them. The quality of their goods are excellent,service is brilliant and prices very reasonable.Delivery usually within 2 to 4 days.
My thanks to the team who collated and despatched my latest order.GREAT JOB!!.

abilitysuperstore.com

Review by confirmed purchaser

Female pouch pants

Comfortable, wash well, and takes away the fear of your problem.

I used them on a bus trip so they were very good.

abilitysuperstore.com

Review by confirmed purchaser

To surround a toilet or not?

The service I received from Warren was 5 star. So helpful and couldn't do enough. He even checked & phoned me back to make sure the product was in the warehouse. From ordering to delivery, was so fast. The product is fantastic quality & delighted with the recommendation & advice Warren gave me.

abilitysuperstore.com

Review by confirmed purchaser

toilet frame

excellent service,great frame

abilitysuperstore.com

Review by confirmed purchaser

Great Service

The experience I had with Abilty Superstore was first rate.I phoned one afternoon,quick and great respnse and was suprised to recieve the item the next morning.I will certainly deal with them again.

abilitysuperstore.com

Review by confirmed purchaser

Order sent speedily and all as it should be.

We were very pleased with the speed of service. The package was properly packed and contents as expected, and just what we needed. We shall certainly order again.

abilitysuperstore.com

Review by confirmed purchaser

Quick delivery no instructions sent with item

Delivery was quick, unfortunately no instructions were sent with the item, luckily we worked it out !

abilitysuperstore.com

Review by confirmed purchaser

What I needed, when I needed it.

Nobody likes not being able to reach things and with creeping age and disability things can be more troublesome than they need be. Finding Ability Superstore has solved some of my handling problems and i will certainly consider them for anything else I need as time progresses.

abilitysuperstore.com

Review by confirmed purchaser

Friendly, helpful service and fast delivery

Thank you so much for helping me choose the items needed for my father-in-law. He is waiting to have a double hip replacement and is currently in a lot of pain, struggling to do daily activities. Your friendly advice was great and the products have really helped him and are easy to use, no more bending to put socks on! I can't fault your service as all products arrived the next day, thank you.

abilitysuperstore.com

Review by confirmed purchaser

NO DELIVERY OF ITEM THAT HAS BEEN PAID FOR

One week later still waiting for delivery.

Reply from abilitysuperstore.com

Hi. Thanks for your review. As discussed on the phone our courier company has advised us that delivery was attempted on 17 and 18 April but no one was in. So we have now arranged to send the order by a different courier (Parcelforce) by 24 hour service so it should arrive with you shortly. We have also arranged to put the various notes we discussed on the phone on the outside of the parcel regarding leaving the package in the foyer. Regards
abilitysuperstore.com

Review by confirmed purchaser

Excellent supplier

Excellent supplier, speedy delivery, excellent communication.
would purchase from Ability Superstore again. Thank you

abilitysuperstore.com

Review by confirmed purchaser

Just what I wanted!!!!

The order came in less than 48 hours and is just perfect for me.

abilitysuperstore.com

Review by confirmed purchaser

In future I will put my trust in you for a great service.

Great service from you all thanks a bunch.

abilitysuperstore.com

Review by confirmed purchaser

Excellent service

Very helpful people and a pleasure to deal with.
Highly recommended

abilitysuperstore.com

Review by confirmed purchaser

GREAT SERVICE !!! RUBBISH ITEM!!!!!

I bought a rubberized head rest for the bath last week, and stuck it to the bath as soon as I received it. I was looking forward to using it, but found it to be the most uncomfortable thing I have ever experienced!! It had no padding to it, so all the rubber ridges underneath could be felt. The material on the outside was heavily patterned and felt most uncomfortable against the skin. Unfortunately, because I had opened it and used it, I am not able to return it, so what have I done with it??? PUT IT IN THE BIN!! and wasted about £6.00. I have now bought myself a very thick, heavily padded vibrating bath pillow elsewhere.

abilitysuperstore.com

Review by confirmed purchaser

Very Good service

Easy to order product.
Delivered very quick

Very useful product - couldn't shower without it, in a cast!!

Would definitely recommend

abilitysuperstore.com

Review by confirmed purchaser

Top Quality

Superb product and service. Have a large range of products. would recommend to anyone!

abilitysuperstore.com

Review by confirmed purchaser

Slow

Can't review item, because I'm still waiting for it to arrive. No explanation why it takes so long?

Reply from abilitysuperstore.com

Thanks for the review. Unfortunately your order arrived back with us as it was rejected by the Royal Mail because of the length of the package. The Royal Mail has recently changed the size of the packages they will accept and your order appears to be one of the packages which have been caught up in their new system. The item is on its way to you again and will be with you shortly. Apologies for the inconvenience.
abilitysuperstore.com

Review by confirmed purchaser

Speedy and reliable Service

Ability Superstore has a very wide range of products. They are very good value and the delivery is quick and efficient.

abilitysuperstore.com

Review by confirmed purchaser

A very strong step stool and very quick delivery.

The nuts and bolts could have been another one inch longer to facilitate an easier assembly.

abilitysuperstore.com

Review by confirmed purchaser

GOOD JOB

I found I could get through on the phone,which is not so easy these days with most internet companies. The assistant was polite and helpful, he helped me choose the purchase I was needing by emailing me the page. Very Good.

abilitysuperstore.com

Review by confirmed purchaser

Excellent Company, friendly, trustworthy and looking out for you.

I had been looking for a Molly Bather having seen one on-line following being shown a similar product from another company. The company themselves provide the equipment directly but trying to find someone to fit it was providing very difficult as most companies seem to want to double or treble the price, which for older people on a fixed income is unfair. I found the Ability Superstore on-line whilst searching and contacted them by email, I got a quick and charming response from Jane and following her patience with my many emails and questions I decided to go with this company who would supply and arrange the fitting directly. The price was very reasonable and the contact and support wonderful. They checked when the fitting could be done to fit in with us and once we had paid they confirmed and the Molly Bather was fitted by the family manufacturers within a couple of weeks. The equipment and the fitters would also fantastic and highly recommended, but this would probably of not happened without the Ability Superstore. I can't recommend them enough and would definitely go to their site first in future for other equipment. Thank you for your support, fairness and contact.

abilitysuperstore.com

Review by confirmed purchaser

Extremely good service, would certainly recommend.

There was extremely good service with quick delivery. Totally satisfied.

abilitysuperstore.com

Review by confirmed purchaser

very efficient service, but product is cheap and nasty

Product (Inflatable cushion with pump) arrived very promptly.

Unfortunately the quality of the pump is so poor I haven't even bothered to inflate the cushion. Am returning the whole package for a refund.

I might order again because the service has been so good, but would choose my product carefully in future

abilitysuperstore.com

Review by confirmed purchaser

Great company, would highly recommend to to others

This cushioned bath mat, is really great, easy to keep clean, and so comfortable!
Good quality also!

abilitysuperstore.com

Review by confirmed purchaser

Oustanding service

I am extremely satisfied with the service provided. I ordered an item which was promptly delivered. when received i realised it was the wrong size. The item was returned with an explanation and again the correct size item was received within 3 days. i would reccomend this firm to anyone,

abilitysuperstore.com

Review by confirmed purchaser

Always helpful and go the extra mile

I cannot believe we had such wonderful service. Having a crisis with someone who is disabled is always very stressful but Ability Superstore pulled out all the stops and got equipment to us the next day.Thank you to all involved.

abilitysuperstore.com

Review by confirmed purchaser

Prompt service

I was amazed at the promptness of delivery of the goods.

abilitysuperstore.com

Review by confirmed purchaser

Great goods, just what we needed.

I bought some Repose boots for my Aunt and they are fantastic. They are cheaper here than anywhere else I looked (same brand too).
Delivery was very quick and well packaged.
My Aunt is much more comfortable thanks to superb goods and quick dispatch.
Very pleased, and will use again soon

abilitysuperstore.com

Review by confirmed purchaser

Highly reliable and good product, ta muchly

Good quality products at good prices, quick to despatch and arrived in good time. Would reccommend to anyone needing such products😃

abilitysuperstore.com

Review by confirmed purchaser

Excellent service

What I ordered arrived safely sooner than expected.

abilitysuperstore.com

Review by confirmed purchaser

Stick on Pain off

Purchased the iheal and after a couple of days started to feel the benefit. Good result.

abilitysuperstore.com

Review by confirmed purchaser

I ask you "How can you beat the BEST" ?

I purchased a raised toilet seat,which turned out not to be (Raised Enough)for me.
I was a bit unhappy about having to ask for it to be changed,as it was totally my own mistake. After contacting the sellar,I was treated as if I was part of the family.It was no problem to get a change done.This happened really fast,not only that,but the return of the 1st order was arranged to happen on same day as delvery of 2nd order Just a matter of deliver 1 return 1.

The dealings and my expierence was fantastic. Not many places have given me the pleasure of dealing with them that Ability superstore done. To be honest none have come close.Being confined to the house I shop on line all the time,so I have had lots of dealings with lots of companies.
No more browseing the WEB .

I wish them well for now and in the future.Should I need anything else,I will no longer search the net.
Thank you,and kindest regards,
Phyllis Foord